Email All option has vanished?

11 postsstarted by curtiscall 3,527 viewsoriginal topic

New Member
#1
I've gotten multiple reports from ward members who can no longer send an email to all members of their organization from the Ward Directory. Checking it myself, it looks like the Email All link under the Ward Organizations has vanished. Are other wards seeing the same thing?

Thanks
Community Moderators
#2
curtiscall wrote:I've gotten multiple reports from ward members who can no longer send an email to all members of their organization from the Ward Directory. Checking it myself, it looks like the Email All link under the Ward Organizations has vanished. Are other wards seeing the same thing?
Yes. At the moment it is only available to the bishopric and clerks. See this message for additional clues.
Senior Member
#3
Yes. It appears there was an update to the directory. I haven't seen any word on why the email links have been removed. The release notes haven't been updated. They also changed some of the photos to display as circles for some reason which is also something of a problem.
Senior Member
#4
lajackson wrote:At the moment it is only available to the bishopric and clerks. See this message for additional clues.
That message refers to the Send A Message function in LCR. I can verify that the old email ability in the Directory is missing for clerks as well (or at least for assistant clerks).
Community Moderators
#5
I still get the two methods confused. [sigh]
Member
#6
I'm a ward clerk and the 'email all' feature for all organizations is no longer there. That's disappointing.
New Member
#7

No "e-mail all" under heading for R. S. messages

There is no "e-mail all" under Relief Society heading to send messages to all of the R. S. like ther usually is.
Community Administrator
#8

Re: No "e-mail all" under heading for R. S. messages

margrm wrote:There is no "e-mail all" under Relief Society heading to send messages to all of the R. S. like ther usually is.
Your post has been merged into an existing thread on the subject.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#9
Just received this response from my query to feedback:

We were asked to remove that feature because of problems. Yes, please use "send a message" and we are considering allowing ward council members to use it.
#10
seems to be back working today as before, but
https://tech.lds.org/forum/viewtopic.ph ... 10#p154388
Community Administrator
#11
geowizrd wrote:seems to be back working today as before, but
https://tech.lds.org/forum/viewtopic.ph ... 10#p154388
Yes, I think problems with the circle portraits caused them to roll back. But since they were asked to remove it, I wouldn't get my hopes up. I'm hoping they'll wait until there's expanded "send a message" access in LCR before it's removed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.