Contacting Area Physical Facilities Managers

Our chapel has a section of its grounds that adjoin a neighboring residential lot. The contracted grounds keepers of our church lot neglect to maintain this section of ground. The affected home owner is a non-member friend of mine and is getting tired of the grounds not being maintained. It is very clear that the fault is on the Church's side - the grounds really ought to be maintained much better. I believe that it's simply an oversight that they are not. I've tried for weeks to find the proper Church managing entity to mention this to and have been unable.

I have gotten nowhere contacting the Ward and Stake leadership on the topic and the present contracted grounds keepers just look at me funny when I ask them about it.

Can someone help me find who heads this function of the Church in my area (Boise, ID area)?

Thanks

Your ward PFR should know, or anyone in the bishopric should be able to look that up in CDOL.

russellhltn wrote:Your ward PFR should know, or anyone in the bishopric should be able to look that up in CDOL.

To expand, the group that heads up maintenance of the buildings in each area is called the Facilities Management Group (or "FM Group"). Most stakes have a high councilor assigned as a Physical Facilities Representative (PFR), who coordinates with the FM Group. If your stake doesn't have a physical facilities representative called, or if he doesn't know who to contact, someone with access to the Church Directory of Organizations and Leaders (CDOL) can look on your stake's organization page in CDOL and find the FM group under "Associated Organizations."

Today, Monday Nov 28, 2016, our new Layton Family Search Center in Layton, UT was so cold that our staff and patrons were complaining. There was no heat in the building. It was just as cold at 1 PM as it had been when staff arrived at 8:30 AM. Besides wearing their coats, people were also wearing gloves. We were all miserable. We were told our heat is regulated by someone in Salt Lake City.

My suggestion ....The heat needs to be turned up Sunday night so it is comfortable Monday mornings. It also appears that all the heating vents are situated in the ceiling. The ceilings are open and very high. This is possibly a problem that was overlooked during renovation, because everyone knows heat rises.

We desperately need help with this problem. Please see this gets to someone who can help improve our situation. In the meantime we will continue to smile and apologize to our patrons.

janby wrote:We desperately need help with this problem. Please see this gets to someone who can help improve our situation. In the meantime we will continue to smile and apologize to our patrons.

You need to talk to your stake high councilor in charge of Physical Facilities. This is a community user-to-user forum. It's doubtful that anyone with the means to directly take action in your situation will see your post.

janby wrote:We were told our heat is regulated by someone in Salt Lake City.

Odds are your FM group controls the thermostat remotely. They're not controlled by SLC (unless your in SLC).

No sorry, our FS Center is in Layton, UT. We're new, only been open 2 weeks. I'm wearing long johns tomorrow....grins.
I've tried to do a search on LDS.org to find a contact for FM, but it suggested coming here to the forum.
I appreciate your answering so quickly. So how do I delete my messages here?

No worries about your posts. We leave most everything up to assist others searching for a similar answer.

BTW, I just sent you an email that should help.

Hi, This is Brandon Potter for the past few weeks the grass at the church located in Magna at 7731 W. 3500 S. has been dyead in certain spots, due to the sprinkler system malfunctioning. Or it could be diseased. maybe it would be wise to put in water wise landscaping like rock gardens. grass is a big water hog

brandonpotter wrote:Hi, This is Brandon Potter for the past few weeks the grass at the church located in Magna at 7731 W. 3500 S. has been dyead in certain spots, due to the sprinkler system malfunctioning. Or it could be diseased. maybe it would be wise to put in water wise landscaping like rock gardens. grass is a big water hog

You'll have to contact your PFM. There's no one here who can help you with your request.

brandonpotter wrote:Hi, This is Brandon Potter for the past few weeks the grass at the church located in Magna at 7731 W. 3500 S. has been dyead in certain spots, due to the sprinkler system malfunctioning. Or it could be diseased. maybe it would be wise to put in water wise landscaping like rock gardens. grass is a big water hog

There is a member of your stake high council assigned to physical facilities issues. You should contact him with this feedback.

If you look at stake callings in LDS Tools or Directory, you will see a section called Facilities under stake callings. He is listed there.

We purchased a home as an investment property adjacent to a church in Provo. We know the church has been purchasing homes and expanding the parking lots in building around this area. The parking lot actually goes around this home so it looks like it would be great for the church to expand the parking to this location. The plan was to flip this house, but we wanted to ask the church and see if they are interested in purchasing this property before we make a few major repairs and raise the cost of the home.

Who would we contact to pursue this further? We have left messages for the bishops over the 4 wards that meet in this building (yes, thats 4 wards in one building) but haven't heard back yet. Any help would be appreciated. Thanks.

I would contact the stake president or stake clerk rather than the bishops. There will be a high councilor with responsibility for facilities and he is your best bet to contact the facility manager for that property.

Need help what to do when or building is neglected for years, and ignored by fm group, water leaks out of electrical, outlets, roof falling in im embarrassed to bring nonmembers. i have and other gone thru the proper channels no one is doing anything, it has been years who can o send pictures too

jhildreth wrote:i have and other gone thru the proper channels no one is doing anything, it has been years who can o send pictures too

The stake president has his "upline" the area authority.

But if that doesn't work, and given how bad it is, you might want to contact the local building code enforcement agency. That would get people's attention real fast.

When you say you've been going through proper channels - are you sure you are? Have you logged tickets into the FIR (Facilities Issue Reporting) system? (it's an online tool or an app). If you can show a history of those tickets having been closed/cancelled, etc then you have a case. If you don't have that kind of history it's quite possible that FM has never been asked to fix anything, or at least they have a strong case to make that nobody ever logged a ticket.

Just a thought. If you've 'told' someone or email/texted someone you 'thought' would take care of it, that's a far cry from actually requesting it from FM. Anyway... it's my own 2 cents.

And make sure you're contacting the right FM group. They can go though a boundary realignment just like wards. The folks responsible now may not be the ones who were responsible in the past. (Experienced that one myself.) They can also go though personnel changes, so any emails might be going to the old bit-bucket. (Ask me how I know.)

The suggestion to use FIR is a good one, but I'm not sure as all of them look at that.

But, the stake clerk or executive secretary should be able to look up who is responsible and hunt down someone.

I am looking for a phone number and\or address for the West Jordan FM Group.

Your stake physical facilities representative (a high councilor) will be able to help you get connected.

I need the Phone Numbers, and email contacts to my FMG over Kirkland Washington. My Bishopric and Stake Leaders don't seem to know this information. I can't magnify my set apart calling if my leaders can't support me. Even worse, when they can't seem to support even each other... Please send me the Information I requested....

Anziano1279 wrote:I need the Phone Numbers, and email contacts to my FMG over Kirkland Washington. My Bishopric and Stake Leaders don't seem to know this information.

This is a user-to-user support forum, not an official means of support.

Your bishopric and stake presidency can look up that information in the Church Directory of Organizations and Leaders (CDOL) which they have access to at cdol.lds.org.

Your scenario is probable, but not definitive and you are assuming a lot. For instance, we, the Minneapolis Minnesota FM Group maintain a facility in Anoka Minnesota, which is in fact adjacent to a triangular median between our property and a frontage road. While it looks for all the world that it's OUR property, no, it isn't. And the city or rather in this case, the state department of transportation is actually responsible to mow it. For many years this didn't happen, but a year ago, like magic, the city or county or whoever started showing up to mow that area, and our meetinghouse now looks brilliant, instead of a Mormon chapel looming out of an uncultured ditch.

We also have another property in Alexandria Minnesota, with a much larger triangular property across from a service road that is technically "ours." We've tried to sell this, but nobody is buying, and frankly, in this case, there's a farmer's field adjacent and he doesn't care.

However, in Pine City Minnesota, we have 5 or 10 acres adjacent to a meetinghouse, where farmer Jones has been planting corn for a decade or more. Yeah, had to work out a deal, and my boss found out "who," by putting up a lawn chair beside the county road in plain sight of the field, reading reports and the Ensign or whatever, until some bubba tooling b y in his truck called the farmer in question.

I'm requesting the possibility of trimming the border trees at the Walnut Hills Building, Kearns Utah West Stake, 5900 West 6200 South. I live on the east side, the trees haven't been trimmed in approximately 10 years and are now becoming such a nusciance with leaves, seeds, broken branches hanging almost to the ground, they are pretty much a garbage tree and I get the garbage in my back yard, especially in the fall when the yard crew blows the fallen leaves/seeds under the fence into my yard and the other homes that border. This is the east side, there are more surrounding the entire parking lot, I can only imagine what mess they all have.
Attention to this matter would be greatly appreciated.

Chris Stoker

gdschsdascps wrote:Attention to this matter would be greatly appreciated.

This is a user-to-user forum, so no one here will be able to help you. The quickest way for you to get this message to the FM Group is to ask a leader in the meetinghouse next door to do it for you.

The LDS Chapel on Atherton Blvd in Gilbert owns the parking lot and land between the parking lot and the residential homes. This buffer lot has weeds all through it and the Church should get this area cleaned up.

Thank you,

Adjacent property owner

gregapage wrote:The LDS Chapel on Atherton Blvd in Gilbert owns the parking lot and land between the parking lot and the residential homes. This buffer lot has weeds all through it and the Church should get this area cleaned up.

Thank you,

Adjacent property owner

At the risk of repeating what lajackson said:

lajackson wrote:This is a user-to-user forum, so no one here will be able to help you.

You can either contact a member of your bishopric and ask them to help you work with the stake PFR to contact the other stake or you can contact someone in the other stake to direct you to their PFR. He can work with the FM group, as needed, to address the issue.

gregapage wrote:The LDS Chapel on Atherton Blvd in Gilbert owns the parking lot and land between the parking lot and the residential homes. This buffer lot has weeds all through it and the Church should get this area cleaned up.

You can use maps.lds.org to identify the chapel and a contact person there. We in the forum are not in contact with the Physical Facilities department.

russellhltn wrote:Your ward PFR should know, or anyone in the bishopric should be able to look that up in CDOL.

Why are people in this church so acronym happy? Do you need to be so cryptic? That was a pathetic answer to the gentleman asking about the grounds near his freind’s property.

Edward88 wrote:... Do you need to be so cryptic? ...

Earlier in the thread, I see "CDOL" defined as "Church Directory of Organizations and Leaders". The presence of two of the three letters in "PFR" visible in the topic title of "... Physical Facilities ..." should be a help in getting close to its expansion. From a search at the main page of the Church website, the first hit is to this page: https://www.lds.org/help/support/meetin ... s?lang=eng and table-of-contents line 8 defines "PFR" as "Physical Facilities Representative".

• Please note that the Code of Conduct prohibits flaming. Except for a desire to not give the appearance of playing favorites (since the post was in response to a post by a Community Administrator), it is likely I would have hidden the post from public view and opened a moderator discussion on whether to delete it. Also, please note that the post by russellhltn was made three years and a few days ago.

We are missionaries at Cove Fort and want to contact the regional FM office. We have OLD building architectural plans for Buildings a Beaver and surrounding communities stored here at Cove Fort. We would like to get rid of them or get them to the rightful owners if possible. Please tell us who to call and give us phone numbers.
Thank you,
Elder and Sister Blankenagel

Any ward, branch, stake, district, or mission office should be able to find a phone number for you. This is a user-to-user discussion forum, so there's no guarantee anyone in any official capacity will see a given thread here.

rmrichesjr wrote: Wed Dec 14, 2022 6:13 pm Any ward, branch, stake, district, or mission office should be able to find a phone number for you.

I think the new format of CDOL has made that harder. At least I can't see associated organizations (like FM) anymore. I used to be able to look up the email or phone number of our FM office. No more.

russellhltn wrote: Wed Dec 14, 2022 7:20 pm I think the new format of CDOL has made that harder. At least I can't see associated organizations (like FM) anymore. I used to be able to look up the email or phone number of our FM office. No more.

Good point that the CDOL has a new (and less convenient for some purposes) format. I had not been aware of that change.

Another option might be to find an old phone paper book and use that to look up the FM group. In at least some locales, the old paper phone books listed the FM groups. I suspect there might still be some phone books in use as monitor height adjusters.

The Associated Units Tab still has an entry for "Receives FM Support from" that includes the needed information. At least I see it.

lajackson wrote: Wed Dec 14, 2022 8:46 pm The Associated Units Tab still has an entry for "Receives FM Support from" that includes the needed information. At least I see it.

Note that is only shows when looking at the stake unit (not ward) for me, so users may need to browse up a level to see it.

lajackson wrote: Wed Dec 14, 2022 8:46 pm The Associated Units Tab still has an entry for "Receives FM Support from" that includes the needed information. At least I see it.

The only tabs I see are "General Information" and "Organizations and Positions". So this likely requires someone with higher permissions.