StickyHome/Visiting Teaching performance

With some of the new features in the last release, performance of the home & visiting teaching site was negatively impacted. Depending on the size of your ward/branch and your browser/device combination, you may be seeing some unresponsive script errors, or just extreme slowness in changing tabs between the households and companionships tabs. Firefox on windows is where we've mostly seen the unresponsive script error. On mobile devices you may see the spinner freeze and just have to wait a long time for the tab switch to take effect. As a workaround on PC's you can try using Chrome, or if you get the unresponsive script error in Firefox you can check the "don't notify me again" box, click "continue" and the page should eventually render. The only workaround on mobile is to be patient, the tab should eventually load.

We've identified the issue, and it should be much improved in our next release (coming "soon").

I see you are aware of the problem, but it seems more severe than this post suggests because I am receiving "unresponsive script" error in both Firefox and Safari on a mac, and it freezes my browser every time. The only solution is a force quit to the application. I have been unable to enter any home teaching for a while now.

We released an update that should eliminate the unresponsive script errors and improve performance when switching between tabs.

I can never find where to enter results of Home teaching. I’m 2nd counselor in high priests group and ho e teaching supervisor.

It looks like this should be it:

• Leader and Clerk Resources ->
  Organizations ->
  Home Teaching,
  then select the quorum or auxiliary,
  then either Household or Companionships.

I don't want to mess up the records of my own ward, but it looks like the circles for each month should likely change the status for that spot.

Did that work?

Ministering. As a Stake Relief Society President I am often asked if there could be a training session on how to use technology available to organise Ministering. I do not have access to the site for organising ministering of the 8 wards in our stake. My question is ...How can I help others who are frustrated with the site when I haven't a clue what it looks like? Is there a step by step guideline to help in this area?

From the LCR FAQS:
"Stake auxiliary leaders and high councilors are primarily responsible to instruct and support ward auxiliary and Melchizedek Priesthood leaders. They orient newly called ward auxiliary and Melchizedek Priesthood leaders and provide encouragement, support, and instruction. ... It is the ward clerk’s responsibility to train ward auxiliary and Melchizedek Priesthood leaders on record-keeping tools and responsibilities."

As such, I'd focus on topics like principles, motivation, people handing skills, etc. Refer them to the clerk on detail about the mechanics of LCR. Teach from Handbook 2: 9.5 and you'll be fine.

I'm sure there's a help file for LCR, but you may not be able to access it. If you still want to learn about LCR, I'd sit down with one of your ward RS presidents and work beside them to see how it works. You'll likely find that LCR won't support modifications like assigning two pairs (4 sisters) to minister to one sister. Or assigning a trio. LCR supports the Handbook. It doesn't support "local adaptions".

I've been trying to run the Ministering Report - Ministering Sisters (RS) to identify individuals not interviewed. When selecting Individuals Not Interviewed This Quarter it is reporting sisters who have been interviewed as well as those not interviewed. When I run the same report for the Brothers (EQ), it only shows those not taught. Has anyone else seen this?

I'm unable to see the ministering results for the past year. A blank screen (only the webpage's footer) appears when I choose "Past Year" from the drop-down menu on the respective Ministering Brothers and Ministering Sisters webpages. I've been experiencing this issue for about a month now. Is there a fix for this?

Hilohi wrote: Sun Oct 02, 2022 7:32 pm I'm unable to see the ministering results for the past year. A blank screen (only the webpage's footer) appears when I choose "Past Year" from the drop-down menu on the respective Ministering Brothers and Ministering Sisters webpages. I've been experiencing this issue for about a month now. Is there a fix for this?

I see the same, but have never looked back that far before. We had a boundary reorganization within the past year which drove an almost 100% reassignment so I wouldn't expect to see much in our case. You could provide feedback from the page (the official way to report bugs) and see what response you get.

Hilohi wrote: Sun Oct 02, 2022 7:32 pm I'm unable to see the ministering results for the past year. A blank screen (only the webpage's footer) appears when I choose "Past Year" from the drop-down menu on the respective Ministering Brothers and Ministering Sisters webpages. I've been experiencing this issue for about a month now. Is there a fix for this?

First, let's see if this is the "usual" issue with church webpages. Try using incognito/private mode. If that works, then you need to delete some church cookies.

russellhltn wrote: Sun Oct 02, 2022 10:05 pm

Hilohi wrote: Sun Oct 02, 2022 7:32 pm I'm unable to see the ministering results for the past year. A blank screen (only the webpage's footer) appears when I choose "Past Year" from the drop-down menu on the respective Ministering Brothers and Ministering Sisters webpages. I've been experiencing this issue for about a month now. Is there a fix for this?

First, let's see if this is the "usual" issue with church webpages. Try using incognito/private mode. If that works, then you need to delete some church cookies.

I deleted all cookies from my browser, but the same issue occurred.

I actually see past year results for our EQ, but not for our RS. Why our RS doesn't show past year results but our EQ results are shown, isn't readily apparent. So that's nice.

The past year "last interview" dates are definitely a helpful feature, either to identify members who have slipped through the interview cracks (if the presidencies are on top of things), or to help flag widespread missed interviews (if the presidencies are not quite keeping up with interviews )

Hilohi wrote: Sun Oct 02, 2022 10:26 pm I deleted all cookies from my browser, but the same issue occurred.

Did you try clearing your browser cache? Sometimes, a browser's cache can get corrupted. Clearing the cache forces all the data to be downloaded again, hopefully without corruption this time.

Here is a suggestion for the ministering section of the LCR.

Problem: I have (3) categories of elders who make the ministering assignments a little messy;
1) elders/families who have moved out, but whose records haven't been transferred
2) Active serving Missionaries
3) Elders who are unwilling to serve as ministers.

When making new assignments of ministers or ministering families, with clicking on the "unassigned" radio button (which I love having) the unassigned elder list is long and littered with those of the three categories above, making it difficult to interpret who actually needs an assignment.

Solution: My solution is to create a "dummy" district and fill it with those elders and families above in dummy ministering assignments in this district. This solves the problem of those members still floating in the unassigned ether, and greatly eases and clarifies the process of assigning new elders and families in ministering.

Problem with the solution above: the dummy companionships can only be assigned a max of three partners, so I have to create MANY assignments to accommodate all the elders in the categories above. Currently almost a 1/3 of my assignments are the dummy assignments. This then greatly obscures the statistics for ministering interviews. Also, the dummy assignments I create show up in LDS tools, which can be confusing for the member.

Proposed solution: Create a new category of "dummy" or "holding" assignment, which can be hidden from LDS tools, and can be hidden from the statistics. Allow this assignment to hold as many elder ministers, and as many families as is needed (max 25? or 50?)

I hope someone can read this an take this suggestion into account for a future update.

That's a good explanation of the problem(s) and suggested solutions. However, this is a user-to-user discussion forum, and nobody at Church headquarters with decision-making authority is assigned to frequent the forum to look for suggestions. It's very likely nobody will ever see this thread who can do anything to solve the problems.

Two avenues are usually recommended for suggestions of this nature:

1) Use the Feedback link on the Church's website to submit your suggestions. While not guaranteed, suggestions submitted through that channel can be routed to decision makers;

2) Ask your bishop and/or stake president to send your suggestions up the ecclesiastical chain of command. If enough stake presidents raise an issue or suggestion, decision makers at Church headquarters will be informed.

Oh, okay, thanks. I misunderstood the intent of this forum. I find it strange that no one working in technology in the church would use this site. I was actually referred to this site by someone who works for the church. I'll try your suggestions.

Don't worry, there's lots of members (including some who work for the Church) who have that same expectation of this Forum. I've thought that some minor changes might help, like modifying the top-level banner from "Tech Forum - Church Technology" to something like "Member-to-Member Tech Forum - Church Technology", or putting a splash screen up at the main level that a member can disable once they're read the notice. Beyond that, there's probably not a good way to ensure everyone who visits the Forum is immediately aware of it's purpose and function, and that the way to contact Church support is through the Feedback mechanism described previously.