Updating CDOL from LCR

Does anyone know how frequently CDOL picks up info from LCR?

My Bishop changed his address on the directory and this shows correctly everywhere except CDOL. I assumed it was because his calling was entered via the Stake and so I looked on LCR and it still had his old address when I went to edit his calling.

I changed his address to his new address. When I look on CDOL now he has a residential address that is where he used to live and a mailing address for his new house. LCR didn't give me an option for a home or mailing address.

I am assuming that this is just an issue with the frequency of updates to CDOL, what do you think?

simonawright wrote:Does anyone know how frequently CDOL picks up info from LCR?

My Bishop changed his address on the directory and this shows correctly everywhere except CDOL. I assumed it was because his calling was entered via the Stake and so I looked on LCR and it still had his old address when I went to edit his calling.

I changed his address to his new address. When I look on CDOL now he has a residential address that is where he used to live and a mailing address for his new house. LCR didn't give me an option for a home or mailing address.

I am assuming that this is just an issue with the frequency of updates to CDOL, what do you think?

CDOL updates within seconds of changes being made in LCR. Changes to tier 1 positions are made by the stake. The Bishop can also go into CDOL and update his contact information there directly.

We both tried updating CDOL and it came up with an error for both of us when we tried to save the changes.

Did the address change on his membership record? If not, the change did not flow through the system to CDOL and MLS and the developers need to know about it.

I know that his address made it to the directory and lds tools, I don't know about MLS. I must admit I was surprised that the option for a residential and mailing address wasn't available on LCR, the change I made seemed to be a mailing address on CDOL, not the residential address.

I have emailed the GSC with the details and asked them to look into it.

You might also try sending feedback on Leader and Clerk Resources using the Feedback link by the bottom right of the page.

You might also try sending feedback on Leader and Clerk Resources using the Feedback link by the bottom right of the page.

Will do, Thank you

I have update my address on LCR I am membership clerk for my ward and CDOL doesnt show it at all. I cant edit it at all on cdol what i can do on this.

CraigGWoods wrote: Fri Jan 05, 2024 10:53 am I have update my address on LCR I am membership clerk for my ward and CDOL doesnt show it at all.

How long did you wait?

If it's not showing after a couple of days, you'll probably have to call GSD. I'm not seeing any edit function in CDOL.

Per this thread from last February
Bishop home number incorrect
it seems that as russellhltn suggested, you will need to call GSD. And as mentioned in that thread, I continue to be perplexed that it seems the Church has not communicated anything to leaders about the fact that updates made in LCR, will not appear for those leaders in CDOL, unless they specifically call GSD.

Perhaps there is a FAQ or other help doc that discusses this, I'm definitely not aware of a lot of those items.