Beta LCR 3.0: No Access to HT-VT report Ward Mission Leader

(Note: this post split from topic Ward Council Members and Presidencies Now Have Access to LCR because I wanted to update and continue the subject without causing a fork in the outdated thread that discussed expanding the LCR to all ward council members.
Kisaac: community administrator)


It would also be very helpful for the Ward Mission leader to have access to the HT/VT report as well. This will allow them to see who should be taking care of certain focus families and they can reach to them directly.

Jester_ag wrote:It would also be very helpful for the Ward Mission leader to have access to the HT/VT report as well. This will allow them to see who should be taking care of certain focus families and they can reach to them directly.

Agreed! As a ward mission leader, I need this report frequently, as I see it essential to my duties.
However, first glance at the new LCR 3.O only shows that a WML now can see who visits each member, as the "member profile" screen adds this information, with no reports of when (or if) any visits have been made.

Other ward council members, however, now have access to the HT and VT app on LCR 3.0, (which IS NOT available to the WML,) and a new "household Profile screen" contains the data most WML's now regularly request from our ward clerk...a record of who is assigned to HT and VT in each family I and the missionaries are working with, and if visits are being made, with a link (i think) to a 12 month record of visits. We just can't see it! I can't tell you how many times I ask in Ward Council who the HT or VT is, or if the visits are being made, and the clerk or presidency members are thumbing through notebooks looking it up!

I don't need access to all the data for the whole ward, or the ability to make changes or update visits, but for the 12 families we are working with I really need some reporting functions on assignments and visits made....Perhaps this decision on access to the "household profile screen" of the HT and VT app on the LCR 3.0 can be re-visited to include at least the WML?

Why not ask this information in your weekly missionary correlation meeting? Invite a member of the Elders Quorum, High Priest Group, and Relief Society to report on this specific information during your meeting.

The same department that oversees the duties of the ward mission leader determine the LCR functionality
Just because a eqp or rsp can't immediately get you data, doesn't mean you should have immediate access to the data. I understand you're plight. But we need to keep keys, stewardships, and roles in mind.

kisaac wrote:Other ward council members, however, now have access to the HT and VT app on LCR 3.0, (which IS NOT available to the WML,)...

I certainly understand that not all information is or should be available to all ward council members. But if the above statement is correct, then I do disagree with the way the permissions have been set up. Certainly the bishopric, EQP, HPGL, and RS president need access to VT/HT data. But a WML needs access to that data at least as much as a YW, YM, SS, or Primary president.

aebrown wrote:

kisaac wrote:Other ward council members, however, now have access to the HT and VT app on LCR 3.0, (which IS NOT available to the WML,)...

I certainly understand that not all information is or should be available to all ward council members. But if the above statement is correct, then I do disagree with the way the permissions have been set up. Certainly the bishopric, EQP, HPGL, and RS president need access to VT/HT data. But a WML needs access to that data at least as much as a YW, YM, SS, or Primary president.

Other ward council members do not have access to the HT/VT application. I just tested to be sure: young men, young women, Primary, and Sunday school -- none of these have access. They can view home and visiting teaching assignments for specific families in LCR, but they do not have access to the application itself.

Here is the release note blurb for access to HT/VT
"Home and visiting teaching management. Using the Organizations menu, high priests group leadership, elders quorum presidencies, and Relief Society presidencies can now manage home and visiting teaching information for their respective organization. Stake home and visiting teaching reports are also available."

So it doesn't look like any of those others have access that WML doesn't have. We need to be careful what we mean when we say, Ward Council members now have access to LCR - What we mean is - They have the access required for their callings as determined by the Priesthood department. -- If you can show in the handbook that a role/calling requires access to information, then provide the feedback in the application with your reasoning. I have personal experience doing this with LCR with access that was granted to Stake ExecSec role and NOT to the Stake Clerk role that clearly, in the handbook, was the responsibility of the clerk and not the ExecSec - the team took it back to the Priesthood committee and then changed the access to the Stake Clerk.

In our information age of the immediate-access-model-to-whatever-data-I-feel-or-want-access-to is coming crashing into our hierarchical key-oriented/stewardship access to privilege data. I am extremely sympathetic to the fact that it just makes our callings easier or we would spend less time if we had access to x or y directly rather than relying on others - but that doesn't seem to be the focus.

scgallafent wrote:Other ward council members do not have access to the HT/VT application. I just tested to be sure: young men, young women, Primary, and Sunday school -- none of these have access.

That certainly seems reasonable -- thanks for the clarification!

scgallafent wrote:They can view home and visiting teaching assignments for specific families in LCR, but they do not have access to the application itself.

That's good news that the other WC members can view HT/VT assignments. That's the most important information, where a WML, for example, will often need to know who is the HT or VT for a less-active member he is working with.

Yes, the most important info (who is assigned) is included in the LCR 3.0, "Member profile" screen, and I assume for all council members. I can continue to ask the clerk, or call the other presidencies to a missionary correlation meeting and ask them face to face if the Home and visiting teaching is being done to those the missionaries are visiting. I'm just not convinced more meetings are needed when I can look it up online. The HT and VT FAMILY PROFILE screens for focus families doesn't seem to be a problem for a Ward council leader to know this, in fact a big help!

Our tools seem to follow the same pattern...roll out with a limited access, then expanding to others as we discover how useful they really are, and who performs what tasks in a Ward and stake. LCR is itself a perfect example, as is TES ( online temple recommend entry on stake level.)
I'm willing to wait and see what shakes out when others have a chance to see it.

Since I haven't said it yet on this thread, your best bet to address these issues is to send feedback using the feedback link in LCR. If you use the feedback link from one of the LCR pages, you get a form that says "Leader and Clerk Resources Development Team Feedback." That goes into the appropriate queue to be reviewed. Bugs are reviewed by the development team. Feature requests or similar items (this would qualify) are there for review by product management.

johnshaw's excellent advice on this thread is excellent advice. Read his second paragraph twice, compose your explanation for why you think the change needs to be made, and submit the feedback. I can't guarantee that things will be changed based on your say so, but I can guarantee that it will be reviewed.

scgallafent wrote:Since I haven't said it yet on this thread, your best bet to address these issues is to send feedback using the feedback link in LCR.....

...I can't guarantee that things will be changed based on your say so, but I can guarantee that it will be reviewed.

I appreciate you providing the process to us.
I hope the "review" actually includes things like this forum discussion. Of course, I'm not suggesting changes in stewardship, or keys, or responsibilities for any leader. (Note: I realize that a new "New and returning member" form/process is what is really needed, tracking HT and VT and many other "key indicators" of the families participation level and progression, and I'm sure the priesthood department is looking at that right now! A ward mission leader's access to this would be a must.)

I've always assumed discussion on "feedback suggestions" is the REAL POWER of this forum.
Let's "kick the tires" and "look under the hood" of LCR 3.0 beta! I see the value of both the "Feedback suggestion" and the forum discussion in the improvement for OUR tools. I thank ALL who participate in this process, on the user side here in the forum, and on the development side.

Been here since the beginning.... that's not what the user forum is about. There have been, here and there some groups within Church ICS that have really engaged in the forum, but no longer.

The fear is that as they get to familiar with us, they tell us details and when those details (like a rollout date or something) don't pan out then forum members can get a bit trollish - which then leads to CHQ ICS teams to stop telling us information.

So we can be our own worst enemies as much as ICS stands behind a wall of impenetrable invisibility. But like I said previously. I've provided feedback to LCR, it was evaluated and the changes I suggested were made. A simple look at the handbook was all that was needed. So it does and can happen. But our suggestions usually run up against an unpublished list of priorities that are set by General Authorities and that's the end of the discussion.