StickyWard Council Members and Presidencies Now Have Access to LCR

77 postsstarted by PartridgeRM 142,383 viewsoriginal topic

Community Moderators
#1
We are pleased to announce that ward council members, their counselors, and secretaries can now access membership lists and reports online at Leader and Clerk Resources (LCR) on LDS.org (lds.org/leader).

We recommend using one of our new features, the product tour, to learn more about ward council access. In LCR, click Help and then Take a Tour, then select the Ward Council Roles Tour.

For additional details about other content and features available in this release, please see our Release Notes in Record-Keeping and Technology Support (RKATS).
New Member
#2

Re: Ward Council Members and Presidencies Now Have Access to

I thought leaders would also have the ability to enter VT/HT information in this release but after taking the tour, it doesn't seem like that is accurate. Will this be coming?
Community Administrator
#3

Re: Ward Council Members and Presidencies Now Have Access to

mistywood wrote:I thought leaders would also have the ability to enter VT/HT information in this release but after taking the tour, it doesn't seem like that is accurate. Will this be coming?
The July 18 MLS message noted that expanded access to LCR would come in "late August 2014" and indeed that happened with this recent release.

That same message said that "In a subsequent release of LCR scheduled for late Fall of 2014, the ability to add and update callings and class information and administer home and visiting teaching will also be included." We are not yet to "late Fall", so those features are still a ways out.

Some people confused those two releases, but the message was quite clear that these are two separate releases at different times.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#4

Re: Ward Council Members and Presidencies Now Have Access to

Thank You......
New Member
#5

Re: Ward Council Members and Presidencies Now Have Access to

I can not change calling on LCR to match present list on computer in clerks office.
Community Administrator
#6

Re: Ward Council Members and Presidencies Now Have Access to

scleverly wrote:I can not change calling on LCR to match present list on computer in clerks office.
What are you trying to accomplish? If you're hoping to be able to manage callings on LCR, then you'll need to wait until the "late Fall" release that will include that feature. Until then, your only option for updating callings is to use MLS.

If you're trying to accomplish something else, please provide more details as to what you want to do, and how you are attempting to do it.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Administrator
#7

Re: Ward Council Members and Presidencies Now Have Access to

scleverly wrote:I can not change calling on LCR to match present list on computer in clerks office.
As pointed out, you can't change it in LCR currently. But since they're not matching, I'd suggest looking at following the procedure for Correcting duplicate or missing callings.
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New Member
#8

Re: Ward Council Members and Presidencies Now Have Access to

Any plans to include access to the Send A Message page for ward presidencies?
New Member
#9

Re: Ward Council Members and Presidencies Now Have Access to

Thank you for the new LCR resources available. I am a RS President and and most appreciative of the new updates and forthcoming updates. I am wondering if one day there could please be the ability to have a person's individual HT or VT assignment to be viewable when they sign in to their LDS.org account. So often on Sunday when I pass out VT assignments the individual looses them. Wouldn't it be great if they could look up their assignment if they had a question?!
Community Administrator
#10

Re: Ward Council Members and Presidencies Now Have Access to

Tyna wrote:I am wondering if one day there could please be the ability to have a person's individual HT or VT assignment to be viewable when they sign in to their LDS.org account.
Currently HT/VT isn't on-line at all. But before the end of this year it will be. But exactly how it will look, we don't know yet.
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Senior Member
#11

Re: Ward Council Members and Presidencies Now Have Access to

Right. I know nothing about it, but I am doubtful that rank-and-file members will be able to login to lds.org and see who their HT/VTers are, or whom they are assigned to visit. That sounds risky to me.
Dana Repouille, Plattsmouth, Nebraska
New Member
#12

Re: Ward Council Members and Presidencies Now Have Access to

I just saw this topic for the first time (I am the second counselor in the Elders Quorum, used to be the ward clerk). This is great news. However, a question came to mind. When I was ward clerk, I had expanded access to membership information in LDS Tools on my phone/tablet. Will ward council members and their presidencies be given expanded access in LDS Tools like the bishopric?
Senior Member
#13

Re: Ward Council Members and Presidencies Now Have Access to

As an EQ counseler, I think that you will eventually be able to see the same detail as you see now on LCR, in LDS Tools. That is my understanding of conversations seen in the IOS testing area.
Senior Member
#14

Re: Ward Council Members and Presidencies Now Have Access to

russellhltn wrote:
Tyna wrote:I am wondering if one day there could please be the ability to have a person's individual HT or VT assignment to be viewable when they sign in to their LDS.org account.
Currently HT/VT isn't on-line at all. But before the end of this year it will be. But exactly how it will look, we don't know yet.
The letter from Salt Lake mentioned we'll have administrative access by the end of the year, so I'm not expecting that members will be able to see their assignments. Hopefully that feature will be added soon.
New Member
#15

Re: Ward Council Members and Presidencies Now Have Access to

I have been encouraging our ward council members to use the new features related to their access to LCR on lds.org. In the process I have noticed an item of concern.

Our new executive secretary has his email address listed as "ward access". I'm not sure why he choose not to have stake access, but when I use the applications/send a message application in LCR it says that he has "opted out" and his email address will not appear. When I changed his email to "stake access" then his email appeared in the messaging tool. His wife, who is in the YW presidency, has the same options for her email address and has the same problem in the messaging app. This seems a like a mismatch in the permissions.

Just wanted to point this out to someone.
Community Administrator
#16

Re: Ward Council Members and Presidencies Now Have Access to

kenhan wrote:Our new executive secretary has his email address listed as "ward access". I'm not sure why he choose not to have stake access, but when I use the applications/send a message application in LCR it says that he has "opted out" and his email address will not appear. When I changed his email to "stake access" then his email appeared in the messaging tool. His wife, who is in the YW presidency, has the same options for her email address and has the same problem in the messaging app. This seems a like a mismatch in the permissions.
This is a longstanding issue, not particularly relevant to the topic at hand. It was reported here two years ago, and in many discussions since then. Pretty much everyone who has ever posted on this issue thinks it works incorrectly, and many people have submitted feedback to that effect, but nothing has changed.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Church Employee
#17

Re: Ward Council Members and Presidencies Now Have Access to

The reason it works that way is the the Send a Message application was written back when the privacy was just a yes/no option. It hasn't been touched since then. Because of that anything other than stake access shows up to it as a private record.
Community Administrator
#18

Re: Ward Council Members and Presidencies Now Have Access to

jonesrk wrote:The reason it works that way is the the Send a Message application was written back when the privacy was just a yes/no option. It hasn't been touched since then. Because of that anything other than stake access shows up to it as a private record.
That explains a lot!

So I guess we have to wait for the various applications to get updated to support the current 3-level system.
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New Member
#19

Re: Ward Council Members and Presidencies Now Have Access to

Leader and Clerk Resources (LCR). FAQs: Last update has Home and Visiting Teaching, and the ability to update callings to be added to LCR in the first quarter of 2015. The ability to create records and record ordinances is scheduled to be added to LCR in 2015.
New Member
#20

Re: Ward Council Members and Presidencies Now Have Access to

Hello,
I was very happy when I read this announcement. As a Young Men President in my ward in France, I've never been able to get access to the full ward directory, neither on the lds.org nor on the LDSTools apps. I actually only see about 15 membres listed. Always the same list with both active and totally inactive people who have probably never ever created an LDS account. That means I cannot even see my Young Men which is really problematic.
I was hoping that the new release would correct this bug who makes the directory useless for most of the ward. When I was consellor in the Bishopric i had no problem and the whole list was being displayed. It seems that there is a permission issue here.
I am in the Nogent ward, Paris East Stake, France, if needed I'd be glad to answer further questions.

Thank you very much,
Community Moderators
#21

Re: Ward Council Members and Presidencies Now Have Access to

eliott.mourier wrote:When I was consellor in the Bishopric i had no problem and the whole list was being displayed. It seems that there is a permission issue here.
Due to privacy laws, your country is an "opt in" country. If the member does not grant permission, you will not see them in the directory.

A member of the stake presidency, bishopric, or clerk can see all members without restriction. If you are no longer in one of those positions you will no longer be able to see them.
Community Administrator
#22

Re: Ward Council Members and Presidencies Now Have Access to

lajackson wrote:A member of the stake presidency, bishopric, or clerk can see all members without restriction. If you are no longer in one of those positions you will no longer be able to see them.
The question is how that works in LCR. It might allow him to see all Young Men, but not all members of the ward.
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Community Moderators
#23

Re: Ward Council Members and Presidencies Now Have Access to

russellhltn wrote:
lajackson wrote:A member of the stake presidency, bishopric, or clerk can see all members without restriction. If you are no longer in one of those positions you will no longer be able to see them.
The question is how that works in LCR. It might allow him to see all Young Men, but not all members of the ward.
Correct, and I think that would be ideal. Even after the change is in place, though, I think in opt-in countries he may only see the YM whose families have opted in.
Senior Member
#24

Re: Ward Council Members and Presidencies Now Have Access to

eliott.mourier wrote:As a Young Men President in my ward in France, I've never been able to get access to the full ward directory, neither on the lds.org nor on the LDSTools apps. I actually only see about 15 membres listed. Always the same list with both active and totally inactive people who have probably never ever created an LDS account. That means I cannot even see my Young Men which is really problematic.
I was hoping that the new release would correct this bug who makes the directory useless for most of the ward. When I was consellor in the Bishopric i had no problem and the whole list was being displayed. It seems that there is a permission issue here.
I believe this has to do with privacy laws. In most or all of Europe, members need to "opt in" to show their membership information on the directory. When you're in the bishopric, you get to see everyone, but others are not able to.

I assume the way this works is that everyone has permission defaults to "leadership only" in these countries. It's possible that a clerk has changed the permissions for people who have never created an LDS Account.

My experience is that very few people proactively manage their directory preferences. As a clerk, I'm taking pictures and uploading them and changing view preferences for people. If you would like more people in your ward to appear in the directory, I suggest you coordinate a program to have a clerk contact people to see if they would like to change their setting. If you have wireless internet in your building, then get a clerk who has a tablet or laptop who can make the permission change on the spot while talking with the members.
New Member
#25

Re: Ward Council Members and Presidencies Now Have Access to

First off, Well done to all that have put this together. It has already helped in callings here in West Virginia!

Now for my question: Will a similar access be extended at the Stake level? For example just a Aux Presidency members in Wards have access to Ward level details, it would be helpful if High Councilors/Stake Aux Presidencies had similar access to Stake level details.

I am not sure if this has been asked already (I did not see it but I also did not search hard.) If it has my apologies for asking again. Otherwise It would be extremely helpful for those of us that travel at least an hour to the Stake Center to get access to reports and the like on the Stake MLS system.

Thanks again for all the hard work.
Community Moderators
#26

Re: Ward Council Members and Presidencies Now Have Access to

tcole13 wrote:Will a similar access be extended at the Stake level? For example just a Aux Presidency members in Wards have access to Ward level details, it would be helpful if High Councilors/Stake Aux Presidencies had similar access to Stake level details.
The Leader and Clerk Resources FAQ page has the current "official" response to stake access:
https://www.lds.org/help/support/leader ... s?lang=eng

It has been discussed some before and I imagine access will change at some point in the future.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#27

Re: Ward Council Members and Presidencies Now Have Access to

Samuel,

Thank you for your response.

To those who make decisions:
I certainly hope for some change. I understand the stewardship responsibilities however having access would make the Stake leaders significantly more effective. I feel sometimes it would be helpful to have the HC at least have similar record access as the Stake Exec. (I was this before a HC member). It makes a lot of work for the Clerk and Exec sec to provide these details and not having access to it electronically is frustrating.

I know you are not the "rule writer" but I would like to add a vote/voice to the "give a bit more access to the Stake HC and Stake Council" argument. I'm sure it has been mentioned but when travel distances increase the effort required to provide some basic info become a great inhibitor.

My .02¢.

And again to Samuel thank you for your kind response.
Community Moderators
#28

Re: Ward Council Members and Presidencies Now Have Access to

tcole13 wrote:To those who make decisions:
I certainly hope for some change.
None of the decision makers are here at the Forum. The decisions are made by the priesthood leaders who assign the work to the developers.

There are two ways to reach them. Send a response through the Feedback pages at LDS.org or invite your stake president to discuss the matter with the Area Seventy who presides over your Coordinating Council and send the message through those priesthood leaders.

There are a lot of folks here at the Forum who agree with you. But change in the Church does not come that way.
Senior Member
#29

Re: Ward Council Members and Presidencies Now Have Access to

I am personally against Stake Leaders acting as defacto Ward Leaders with greater reach. In my extensive experience, Stake Leaders exaggerate their needs very often, and not working well with ward-level counterparts. Their whole purpose is to work with ward level leaders and I, personally, hoped to help that relationship through a bit of obfuscation. They also freely give information without really considering if it is their right to share or not. Keeping them from having the access also ensures that the Stake President has a little help with privacy protection.

Stake Leaders need to get back to being leaders of leaders...

working with ward counterparts is harder and longer and less efficient, it is also better in nearly all cases because ward leaders have individual information that is typically not considered when a stake leader is looking at raw data.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense
Community Administrator
#30

Re: Ward Council Members and Presidencies Now Have Access to

johnshaw wrote:working with ward counterparts is harder and longer and less efficient, it is also better in nearly all cases because ward leaders have individual information that is typically not considered when a stake leader is looking at raw data.
And I think the idea is beyond just administering to the ward, but to grow the future leaders the Church needs. By asking for the information, the leaders in training see the process.
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Community Moderators
#31

Re: Ward Council Members and Presidencies Now Have Access to

I wish the church had a test account that anyone could access, that showed fake data in all the tools. This would be great for learning and training.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#32

Re: Ward Council Members and Presidencies Now Have Access to

What is the latest status of auxiliary and priesthood secretaries being able to enter HT and VT reports in LCR? Is it fully available yet? If not, when is it expected to be active?
Community Administrator
#33

Re: Ward Council Members and Presidencies Now Have Access to

markcollier wrote:What is the latest status of auxiliary and priesthood secretaries being able to enter HT and VT reports in LCR? Is it fully available yet? If not, when is it expected to be active?
No, it's not available yet. The status has not changed since the last announcement of availability in the first quarter. See this post.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Member
#34

Re: Ward Council Members and Presidencies Now Have Access to

Does the expanded access extend to Assistant Secretaries too?
"Accept what you can't change, and change what you can't accept, but know the difference between the two."
Community Moderators
#35

Re: Ward Council Members and Presidencies Now Have Access to

jokamura wrote:Does the expanded access extend to Assistant Secretaries too?
I'm not sure, but I imagine it would, as long as they are in one of the standard MLS callings for assistant secretaries: "Elders Quorum Assistant Secretary" or "Relief Society Assistant Secretary".
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Member
#36

Re: Ward Council Members and Presidencies Now Have Access to

sbradshaw wrote:I wish the church had a test account that anyone could access, that showed fake data in all the tools. This would be great for learning and training.
I agree. As Stake Technology Specialist, I don't need access to the real data, but it would be helpful to know what information is available and how to access so I can better support others in their callings.
#37

Access for stake high council

For members of the High Council to support the stake presidency and ward priesthood leadership, it would be helpful for them to have access to report resources -- comparable access as a ward priesthood leader, but with stake level unit statistics and quarterly reports.

-Eric
Stake Executive Secretary
Member
#38

Re: Ward Council Members and Presidencies Now Have Access to

A note received in MLS now indicates HT/VT reporting will be available in 2Q 2015.
New Member
#39
I just moved out of the Bishopric and into HP Group Leader, but I cannot move families into my quorum for home teaching purposes. What am I missing?
Community Administrator
#40
caustin7024 wrote:I cannot move families into my quorum for home teaching purposes. What am I missing?
You're missing nothing. That feature doesn't exist at this time.
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Community Administrator
#41
caustin7024 wrote:I just moved out of the Bishopric and into HP Group Leader, but I cannot move families into my quorum for home teaching purposes. What am I missing?
You can't do anything to affect what quorum a household appears under if they have not been assigned a home teacher. If that's what you're asking, then you're just out of luck at this point.

However, you can assign any household to be home taught by any companionship. See this post for steps (and you may want to review the ensuing discussion for some background and additional explanations). That will allow you to move any household into a companionship that reports to the HP Group.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Senior Member
#42
russellhltn wrote:
caustin7024 wrote:I cannot move families into my quorum for home teaching purposes. What am I missing?
You're missing nothing. That feature doesn't exist at this time.
Are you talking about assigning families to a particular quorum for home teaching? That is possible; it's just not intuitive. Or are you talking about something else? russellhltn is usually amazingly familiar with everything, so his response that it's not possible makes me wonder if I'm misinterpreting the question.
Senior Member
#43
mevans wrote:Are you talking about assigning families to a particular quorum for home teaching? That is possible; it's just not intuitive. Or are you talking about something else? russellhltn is usually amazingly familiar with everything, so his response that it's not possible makes me wonder if I'm misinterpreting the question.
I think russellhltn means that you can't directly assign families to a particular quorum for home teaching such that they show up as unassigned in that quorum even when they don't have home teachers.

However, you can assign them to a companionship in either quorum by manually entering them (as described here). This does indirectly assign them to another quorum but only as long as they are assigned home teachers. I'm sure that's what you're referring to.

Both answers are right depending on how you look at it.
Community Administrator
#44
eblood66 wrote:I think russellhltn means that you can't directly assign families to a particular quorum for home teaching such that they show up as unassigned in that quorum even when they don't have home teachers.

However, you can assign them to a companionship in either quorum by manually entering them (as described here). This does indirectly assign them to another quorum but only as long as they are assigned home teachers. I'm sure that's what you're referring to.
Both statements are correct.
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New Member
#45
Will Stake Relief Society Presidents ever have access to ward visiting teaching reporting?
Senior Member
#46
Zeanie46 wrote:Will Stake Relief Society Presidents ever have access to ward visiting teaching reporting?
It seems unlikely given the first item in the LCR FAQ.
Community Administrator
#47
eblood66 wrote:
Zeanie46 wrote:Will Stake Relief Society Presidents ever have access to ward visiting teaching reporting?
It seems unlikely given the first item in the LCR FAQ.
I'd suggest reviewing Handbook 2: 15.4.1 and 9.8.2. In order for the Stake Relief Society President to gain access to the VT, someone is going to have to make a good case to the Brethren as to why it's needed given the responsibilities outlined in the handbook.

The main one I see is in training ward leaders - but that sounds to me like something that would be done in a meeting with the ward leader and jointly reviewing the report. The way I read it, the Stake RS President is a trainer, not a supervisor.

As usual, local leaders hold the keys to interpreting the Handbook. If after consulting the manual they feel the Stake RS presidency needs this information, they can direct the Ward RS or a clerk to print it out for them.
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New Member
#48
I am trying to get on the Leader and clerk resources but I get an access denied error. I am the Elder's Quorum Secretary. Should I have access to this or is it just the President/Councilors?
Community Moderators
#49
You should have access to at least some of the tools on Leader and Clerk Resources.

Is your calling recorded properly – are you listed in your calling, between the Relief Society 1st counselor and secretary, in the LDS Tools app or in the LDS.org Directory?

How recently was your calling recorded?

How are you getting to Leader and Clerk Resources – are you going through the LDS.org menu or clicking a link?

Is the LDS Account you're logging in with connected to your membership record number? (you can check at LDSAccount.LDS.org)
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#50
I am a member of the Ward Council, 1st Counselor to the Relief Society president but when I click into my Aua 3rd Ward, it says "Access Denied." Can you help me please? Thank you.
Community Administrator
#51
ulaaoelua wrote:I am a member of the Ward Council, 1st Counselor to the Relief Society president but when I click into my Aua 3rd Ward, it says "Access Denied."
  • Your calling must be recorded as a standard position.
  • It can take up to 48 hours for everything to sync up and give you rights after the calling is recorded.
  • You must be using a LDS Account that's connected to your Membership Record Number.
If it's been a couple of days, I check in with your ward clerk to troubleshoot the problem.
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Church Employee
#52
It looks like you both need to record your MRN on your LDSAccount.
Senior Member
#53
Please work with your local clerks, they are the ones that determine whether you are in the correct position (calling) in LCR or MLS.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense
Church Employee
#54
ulaaoelua wrote:I am a member of the Ward Council, 1st Counselor to the Relief Society president but when I click into my Aua 3rd Ward, it says "Access Denied." Can you help me please? Thank you.
You have two LDS accounts. I am sending a private message.
New Member
#55
I was just set aside as Elders Quorum President in my Ward.
My Ward Clerk updated the callings in MLS (I think) and the new presidency is reflected in the Ward Directory online, but I am still getting "Access Denied" when attempting to access www.lds.org/LCR.
How long does it take for the permissions to replicate to LCR so I can view the Quorum records.
Community Administrator
#56
cybercowboy1 wrote:How long does it take for the permissions to replicate to LCR so I can view the Quorum records.
I think it's overnight, but I wouldn't be overly concerned until 48 hours has passed.
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New Member
#57
Thank you!
It was working later that same night.
New Member
#58
I'm interested in details to Release 3.1.2, specifically, what is the 'data and reports' that would be available to the Stake YM presidency? I'm a stake membership clerk and the Stake YM Sec is looking for a snapshot list of Ward YM leaders (incl advisors), Ward Quorum presidencies (Deacons/Teachers/Priest), and ward YM rosters. In his LCR access he has the Reports tab, but that only has Unit Stats, Qrtrly Report, and Key Indicators. I've verified that his calling is the standard calling, Stake YM Sec (not a custom calling).
Community Administrator
#59
dkingshere wrote:I'm interested in details to Release 3.1.2, specifically, what is the 'data and reports' that would be available to the Stake YM presidency?
You may be interested in this part of the LCR FAQ:
Why do stake and auxiliary leaders and high councilors have only limited access to LCR?
Stake auxiliary leaders and high councilors are primarily responsible to instruct and support ward auxiliary and Melchizedek Priesthood leaders. They orient newly called ward auxiliary and Melchizedek Priesthood leaders and provide encouragement, support, and instruction. They are not responsible for individual ward members. It is the ward clerk’s responsibility to train ward auxiliary and Melchizedek Priesthood leaders on record-keeping tools and responsibilities. If stake auxiliary leaders and high councilors need a list of members for planning purposes, they should request this information through the ward or stake clerk.
dkingshere wrote:the Stake YM Sec is looking for a snapshot list of Ward YM leaders (incl advisors), Ward Quorum presidencies (Deacons/Teachers/Priest), and ward YM rosters. In his LCR access he has the Reports tab, but that only has Unit Stats, Qrtrly Report, and Key Indicators. I've verified that his calling is the standard calling, Stake YM Sec (not a custom calling).
I'd say what he sees now is what is intended for his position. I'd suggest submitting feedback in the LCR application. Ward leaders seems reasonable, but given the quote above, listing of ward YM members seem unlikely. I'm pretty sure he can see the adult leaders via the Ward Directory unless they've limited their privacy.
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Community Moderators
#60
In Leader and Clerk Resources 3.2.1, which is now being beta tested, the stake young men presidency and other stake auxiliary presidencies and high councilors can see the member list (which allows you to filter by organization) and ward leadership (which allows you to filter to only see, for example, all of the young men presidencies in the stake).
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Church Employee
#61
sbradshaw wrote:In Leader and Clerk Resources 3.2.1, which is now being beta tested, the stake young men presidency and other stake auxiliary presidencies and high councilors can see the member list (which allows you to filter by organization) and ward leadership (which allows you to filter to only see, for example, all of the young men presidencies in the stake).
This allows these leaders to see adults in the wards. They do not have access to youth leaders (deacons quorum presidency, for example) or to lists of youth members.
New Member
#62

Denied Access to LCR

So, I'm a Relief Society Secretary and my user account is being denied access to the LCR. I used to be able to go on it with no problem, and it is something that I use for my calling, so it's kind of important to have access... I checked the callings that should have access and my calling is still listed as one. I also checked if my calling was up to date, and on lds tools it has me listed right... So I'm wondering if this is a glitch or what?
Senior Member
#63
It is more likely to be a glitch. On many occasions, as a user from another country, I've often observed (via this forum) that on Sunday's the US (assuming you are US based) have difficulties in accessing various Church services. This can happen if the system gets overloaded, or if a server has problems. On Monday you then find everything works normally.
Community Administrator
#64
If you continue to have problems, check with the clerk. Make sure someone hasn't moved you into a custom calling (perhaps to tweak the calling's name - especially if you have more than one relief society in the ward.)

Also, make sure you're using your login and not the last person to use the computer. If you're trying to use your husband's login, that's not likely to work (unless he also has a calling that gives him access). There is no such thing as joint LDS Accounts.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Church Employee
#65

Re: Denied Access to LCR

Wolfcub824 wrote:So, I'm a Relief Society Secretary and my user account is being denied access to the LCR. I used to be able to go on it with no problem, and it is something that I use for my calling, so it's kind of important to have access... I checked the callings that should have access and my calling is still listed as one. I also checked if my calling was up to date, and on lds tools it has me listed right... So I'm wondering if this is a glitch or what?
Your calling is recorded as a custom calling. Have your ward clerk correct that and then allow 24 hours for permissions to update.
Church Employee
#66

Re: Denied Access to LCR

Wolfcub824 wrote:So, I'm a Relief Society Secretary and my user account is being denied access to the LCR. I used to be able to go on it with no problem, and it is something that I use for my calling, so it's kind of important to have access... I checked the callings that should have access and my calling is still listed as one. I also checked if my calling was up to date, and on lds tools it has me listed right... So I'm wondering if this is a glitch or what?
You are in a custom position, so you will need to get with your clerk to get that fixed. It looks like for a while you had both the standard position and a custom position of Relief Society Secretary, but the removed the standard position.
New Member
#67

Re: Denied Access to LCR

jonesrk wrote:
Wolfcub824 wrote:So, I'm a Relief Society Secretary and my user account is being denied access to the LCR. I used to be able to go on it with no problem, and it is something that I use for my calling, so it's kind of important to have access... I checked the callings that should have access and my calling is still listed as one. I also checked if my calling was up to date, and on lds tools it has me listed right... So I'm wondering if this is a glitch or what?
You are in a custom position, so you will need to get with your clerk to get that fixed. It looks like for a while you had both the standard position and a custom position of Relief Society Secretary, but the removed the standard position.
Jonesrk thank you for explaining why my user access changed, I will let my Clerk know I need that fixed.

And thanks to all others for their feedback. :)
New Member
#68
I'm a newly called branch president, and before that, I was not in a leadership position for about a year. While I was the HPGL about a year ago, I don't remember LCR allowing me the same level of access to membership information that my wife now has as the YW Sec. I'm assuming the same level she has is shared with all members of the branch council at least.

When I sign in under my credentials, I have access to the Membership menu. And understandably, under my wife's credentials, the Membership menu isn't there. However, the first item listed in the menu - Membership List - is also the first item in the Reports menu, to which my wife does have access.

The information accessible via the Membership List is the same as what would appear on anyone's individual ordinance summary - which used to be (and I assume still is) restricted by policy to the bishop and the membership clerk (and the member themselves).

As I mentioned, I'm assuming the ability for someone other than a bishopric/branch pres'y member to access this info via LCR came about sometime within the last year or so. Is this functioning as intended, and this info is treated less confidential than it was before, or is there a bug in the system?

Note also, when under my wife's credentials I can't see any contact info that has been set as private in the directory, but that info is still accessible via the Member List.
Senior Member
#69
CynthiaSuzanne wrote:As I mentioned, I'm assuming the ability for someone other than a bishopric/branch pres'y member to access this info via LCR came about sometime within the last year or so. Is this functioning as intended, and this info is treated less confidential than it was before, or is there a bug in the system?
Yes, this was a fairly recent change and, yes, it was intentional. These things are reviewed carefully by the general authorities responsible for records and church systems.

Even though auxiliary and priesthood quorum leaders now have access to member profiles, that doesn't mean they can see everything that a bishopric, branch presidency or clerk can see. In addition auxiliaries and quorums leaders can only see more sensitive information for those members who they have responsibility for. Even then they only see certain sensitive information which they may need. I don't know the details of exactly what each leader can see but it is more limited than unit level leadership and clerks. They can't print full membership records or IOS printouts for instance.

If you go to Other > Access Table in LCR you can see what high level functions are available to each leader. It doesn't show exactly which details in the member profile each can see but it does have a comment that, as an example, the RS President can't see the priesthood office of male members.
Church Employee
#70
CynthiaSuzanne wrote:I'm a newly called branch president, and before that, I was not in a leadership position for about a year. While I was the HPGL about a year ago, I don't remember LCR allowing me the same level of access to membership information that my wife now has as the YW Sec. I'm assuming the same level she has is shared with all members of the branch council at least.
Branch council members and their presidencies (including secretaries) all have similar access to LCR.
CynthiaSuzanne wrote:When I sign in under my credentials, I have access to the Membership menu. And understandably, under my wife's credentials, the Membership menu isn't there. However, the first item listed in the menu - Membership List - is also the first item in the Reports menu, to which my wife does have access.
This is correct.
CynthiaSuzanne wrote:The information accessible via the Membership List is the same as what would appear on anyone's individual ordinance summary - which used to be (and I assume still is) restricted by policy to the bishop and the membership clerk (and the member themselves).
Your wife should see some, but not all detail. For example, she sees an "Ordinances" tab for young women that shows ordinances that have been received (without dates or ordinance performers) but does not see an Ordinances tab for members who are not part of the young women organization.
CynthiaSuzanne wrote:Note also, when under my wife's credentials I can't see any contact info that has been set as private in the directory, but that info is still accessible via the Member List.
That is correct.
Community Administrator
#71
CynthiaSuzanne wrote:Note also, when under my wife's credentials I can't see any contact info that has been set as private in the directory, but that info is still accessible via the Member List.
I suspect that's because the Directory hasn't been updated to reflect the revised access levels. I'd expect that the next time the directory system code is updated, that will change.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#72
Thanks to the both of you for the quick feedback.

I just realized that I'm still logged in under my wife's credentials, so my user name is not correctly listed (it's Greggo).

I'll be careful not to make that mistake in the future.
New Member
#73
Access to membership records in Thunderhill Branch Kissy sierra Leone.
Community Moderators
#74
alimamy70 wrote:Access to membership records in Thunderhill Branch Kissy sierra Leone.
Access to membership records is still restricted to bishops/branch presidents and certain clerks. Other members of the ward or branch council will not see this information.

Also, if you feel you should have access and do not, you should contact your area office for local unit support. No one here at this Forum is able to assist you in granting access. This is a user-to-user forum for discussion and sharing ideas.
Community Administrator
#75
Access to LCR is by holding a standard calling that grants access. There is no customization. There is no access for custom callings.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#76

Primary Teacher Access

It would be great if Primary teachers could access their individual class lists. I want to see if my roster is current and, also, check birth dates for each child.
Senior Member
#77

Re: Primary Teacher Access

jennieklumker wrote:It would be great if Primary teachers could access their individual class lists. I want to see if my roster is current and, also, check birth dates for each child.
This is a purpose of the 'List' function in LDS Tools (creating a solution like you suggest is just not necessary and is very complex on the back-end), and frankly, it isn't your responsibility to make sure the lists are correct, that is the presidency's role - If you have concerns about your class list contact the Secretary in the Primary Presidency.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense