Ward Organization lists no longer have surnames

29 postsstarted by leejj 5,865 viewsoriginal topic

New Member
#1
Why the change on the organization lists? Surnames no longer appear for the people listed there. Is there a way to bring them back if you don't like it?

Thanks
Community Administrator
#2
I see the same thing.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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Senior Member
#3
Same here.
Senior Member
#4
Surnames are missing throughout the Directory, with a few exceptions.... Even the household entries have only the surname with the given names listed below with their individual information. This is a major bug....hope it is corrected soon...I have sent in a feedback.
Community Moderators
#5
zaneclark wrote:Surnames are missing throughout the Directory, with a few exceptions.
For me the only part of the Directory where the surnames are absent is the listings for Ward Organizations. All others are as they should be.
zaneclark wrote:Even the household entries have only the surname with the given names listed below with their individual information.
That is as it should be and has always been.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Administrator
#6
The developers are aware of the problem. No word on when it will be fixed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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Church Employee
#7
Just wanting to let you guys know that this fix is going to be released Soon™.
LDS.org Team
Church Employee
#8
We fixed this FYI.
LDS.org Team
Member
#9
I'm still seeing the same problem.
Community Administrator
#10
I see last name, first
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Moderators
#11
russellhltn wrote:I see last name, first
Same here.
mtwerner wrote:I'm still seeing the same problem.
You're not viewing offline web pages or something that is using stale data are you? What is your set up for viewing - system, browser, etc?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#12

Re: Directory 2.6.2 Released

The last name not printing on ward organizations may have been fixed at some point, but it appears to be broken now.
Community Administrator
#13

Re: Directory 2.6.2 Released

[Moderator note: I moved this post into the existing topic for this issue.]
scote wrote:The last name not printing on ward organizations may have been fixed at some point, but it appears to be broken now.
As with most other respondents, it certainly seems to work correctly for me. But since we've seen a couple of reports that it is either still broken or broken again, it may be that there is some scenario where surnames do not appear. Or those users may somehow be seeing stale data in their browsers.

It would be helpful to get some more details from those who continue to report that it is not working properly.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Moderators
#14
I think scote's post is a different topic. He addresses the print of an organization list while this thread is about the display in a browser of organizations. I can confirm that the printout of an organization does not include the surname.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#15
Just to be clear. I am not talking about "the display in a browser of organizations".

I am pointing out that when I open an organization list in a PDF (Ward Organization > Relief Society > Print> Open PDF), the last names of individuals in the organization list in the PDF are not displayed.

aebrown indicates that it works for them. Is there a preferred browser? I've tried MS Explorer and Chrome. I've tried at a public library and I've tried at home. The library computer does not likely have stale data. I'd like to try using Firefox, but the directory seems to be down right now. Maybe they are fixing this problem! :)
Church Employee
#16
Ok Ward Organization Print does not show Surnames on printing is the bug Got it thanks.
LDS.org Team
Senior Member
#17
The surnames have returned when viewing the directory online, but if I try to print an organization directory, the surnames are missing.
Community Administrator
#18
mevans wrote:The surnames have returned when viewing the directory online, but if I try to print an organization directory, the surnames are missing.
Yes, that's the topic of the last several posts of this thread, and was confirmed by Church employee Jeff Nelson in the post immediately preceding yours.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#19
I am having the same problem whenever I go to print just the Relief Society sisters. The full names appear just fine when I go to the RS ward organization, however, once I generate the pdf to preview before printing, the surnames are gone. Thanks for your work on this problem.
New Member
#20

Surnames missing

Adding my frustration to those who have already posted . . . I am a VT Coordinator and find it useful for my calling to print out a ward directory of sisters. While I can print out a sisters' list from MLS, the directory through lds.org is much simpler and uses far less paper and ink. But only the sisters' first names currently appear on this list. There are a few surnames, but not many. Seems, from the comments, to be a web-wide, not ward-specific problem.

Hoping for a fix for the new year.

Thank you.
New Member
#21
I can't get surnames to come up on the Relief Society Directory I'm trying to print. Not fixed here.
Community Moderators
#22
cjbidstrup wrote:I can't get surnames to come up on the Relief Society Directory I'm trying to print. Not fixed here.
This thread was originally about surnames missing from Organization lists when displayed on a browser. That has been fixed. But the surnames have been noted to be absent when printing. This was reported earlier in this thread and the problem has not been fixed yet.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#23
I printed a Relief Society list a couple of months ago with no problems, but now most (but not all) of the surnames are not appearing at all.
New Member
#24
I can see the surnames listed under each organization on the directory page. However, when I try to print a roster (RS in my case), no surnames are listed on the PDF. Can someone please revisit the issue? Thanks!
Community Administrator
#25
Januaryw wrote:I can see the surnames listed under each organization on the directory page. However, when I try to print a roster (RS in my case), no surnames are listed on the PDF. Can someone please revisit the issue? Thanks!
The problem has been identified and acknowledged by a Church employee (see this post). At this point all we can do is wait for the problem to be fixed.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#26
Still need last names for the RS list. How do I export the list so that I can manipulate it for our use?
Community Moderators
#27
The list is not exportable. But you can copy and paste from the page displayed on the web page. It is not elegant, but it is an option. You could also ask your ward clerk to print the list from MLS.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
New Member
#28
As of January 6th 2014, this problem is still going on. When I go to print an organization list (for example an elder's quorum directory), only first names appear.
Church Employee
#29
This is fixed we released today.
LDS.org Team