Seminary Teachers getting access to WISE

Greetings,

We have 4 new early morning seminary teachers in our stake. For some reason, they're not showing up in the WISE system. We've verified they entered in MLS correctly. We've sent/received several times in the interim. They show up on the Directory on LDS.org, but not in WISE. Apparently, the Area Office can register them temporarily, but as our local CES staff have told me, the permanent registration is supposed to come from MLS.

Has anyone had this problem before and was there a fix you'd recommend?

Thanks,

Dave

superdave98 wrote:We have 4 new early morning seminary teachers in our stake. For some reason, they're not showing up in the WISE system. . . .
Apparently, the Area Office can register them temporarily, but as our local CES staff have told me, the permanent registration is supposed to come from MLS.

Last year our CES had to register them. We could not do it in MLS. In fact, MLS didn't even matter.

Perhaps that has changed for this year, and if it has, we need to get on the stick and update stake MLS. But I would have thought CES would have told us about it, by now.

But just in case, are they recorded in Stake MLS, and are they in the Standard Position of Seminary Teacher?

Thanks for the quick response. Yup, they're in the Standard Position just like the other teachers but they're not reflected in WISE. We have a new CES office staff member this year, so she's relying on what the Area office is telling her. It is possible that she is missing a step in the process.

I'm having the same problem with 2 newly assigned in the stake MLS as "Stake Seminary Teacher". They aren't showing up in WISE, even though previously designated teachers are. And yet a member newly assigned as Stake Seminary Supervisor does show up in WISE. Any help is appreciated.

lexolox3 wrote:I'm having the same problem with 2 newly assigned in the stake MLS as "Stake Seminary Teacher". They aren't showing up in WISE, even though previously designated teachers are. And yet a member newly assigned as Stake Seminary Supervisor does show up in WISE. Any help is appreciated.

Last year, all of our stake Seminary staff had to be set up by the area CES coordinator. We did not receive any different instructions this year. And we have not loaded them all into MLS.

I think I would go back to CES and ask for further clarification/instructions.

One thing you might want to check is to make sure the changes show up in CDOL. As I understand it, MLS syncs to CDOL. All other systems check with CDOL, not MLS.

russellhltn wrote:One thing you might want to check is to make sure the changes show up in CDOL. As I understand it, MLS syncs to CDOL. All other systems check with CDOL, not MLS.

Good suggestion. In my case, they are listed in the CDOL.

I checked, and in my case they are also showing up in CDOL. Our institute support specialist is working with the area office. Thanks.

superdave98 wrote:We have 4 new early morning seminary teachers in our stake. For some reason, they're not showing up in the WISE system. We've verified they entered in MLS correctly. We've sent/received several times in the interim. They show up on the Directory on LDS.org, but not in WISE. Apparently, the Area Office can register them temporarily, but as our local CES staff have told me, the permanent registration is supposed to come from MLS.

What lexolox3 said.

lexolox3 wrote:Our institute support specialist is working with the area office.

When I was the high councilor responsible for seminary and ran into this, I called our local Seminaries and Institutes support specialist and she magically fixed it. I don't know how/whether MLS and CDOL were involved, but I do know that when I called her, the problem went away. If you're not the high councilor responsible for seminary, contact him. If you are and don't know who the support specialist is, your stake president will hopefully know (or know who can tell you).

The word I got back: WISE is "administered separate from MLS as MLS is not aware of the areas that the calling would effect due to school and stake boundary issues."

So MLS callings alone does not work, and will not work, until that technical problem can be solved. It will have to be entered some other way - such as though CES.

hello;
i have been trying to get access to the new attendance role sheet in wise and it says that i have no authorization to access to that site, i am actually a stake institute teacher, why is that?
how can i get access to this program. The institute coordinator told me that they have already set me up in this program and when i go to the site, access denied.
please help me in this problem
regards

sitraka_heril wrote:how can i get access to this program. The institute coordinator told me that they have already set me up in this program and when i go to the site, access denied.

Go back to your Institute Coordinator and let him know you are still having a problem. One of the Seminary supervisors might also know who the person is with the magic touch at the Institute complex.

There is nothing that can be done with MLS that would affect WISE, as least as far as the Seminary and Institute personnel in our neck of the woods have indicated. The person who does it here is the same person who collects the information for the Seminary class attendance rolls.

The one thing you could check is make sure your LDS Account is tied to you and not someone else. I've seen cases where someone uses a spouse's account "because it sees more" and then wonders why the system doesn't recognize them for their calling.

I've also seen where spouses gets their MRNs swapped.

Go to https://ldsaccount.lds.org, and verify that the birthdate and gender listed is correct. (It was possible to alter the name in the old system, so that may not be accurate.)

Pls I don’t have access to the wise as before, all three of us teachers of nuuuli 3rd ward

Access only appears the last year attendances

Pls need help !!!


Tita

iutitam wrote: Thu Jan 30, 2025 1:33 pm Pls I don’t have access to the wise as before, all three of us teachers of nuuuli 3rd ward

Access only appears the last year attendances

Pls need help !!!


Tita

The Tech Forum is user-to-user discussion and self-help, and is not connected to anyone that has access to WISE. You should have a local seminary supervisor that coordinates the seminary work in your stake, and that seminary supervisor should understand what is needed for your situation. Also, there should be a stake high councilor assigned over the seminary and institute work in your stake, and he can help put you into contact with somebody who can help work things out for you.