Missionary Online System Question

I am a stake clerk and one of my assignments is to keep track of the date and location for the missionaries. Their are several listed under "Assignment Made" who have no date or location listed even though they have been on the Assignment Made list as far back as January. Is this typical of the way the process works?

It doesn't matter how long they've been on the "Assignment Made" list; the popup help for the Mission column says:

Assignment information is only available starting 30 days prior to the date the missionary is scheduled to enter the MTC.

Until that date, you have to rely on the date listed on the call letter instead of the online system. And of course, since the online system doesn't have that date, you don't know what "30 days prior" will be until it happens.

I noticed in the 'help" link on the Missionary site that it still refers to "Call Letter Sent," but the category is now called "Assignment Made." I couldn't find a "feedback" to ask if the description of this category was still valid, i.e, has the call letter been sent? Do you happen to know the answer to this? Don't fail me know... I rely on you to know everything!

zaneclark wrote:I noticed in the 'help" link on the Missionary site that it still refers to "Call Letter Sent," but the category is now called "Assignment Made."

It does appear that the help for this category (both in the popup help when you click on the ? icon, as well as the full help system) still refers to "Call Letter Sent," but the category is now indeed called "Assignment Made." I don't think this is any substantive change in the process, but simply a change in terminology.

zaneclark wrote:I couldn't find a "feedback" to ask if...

There is a "Contact Us" link in the header near the right side that does the same thing as the "Feedback" link in other places on LDS.org.

zaneclark wrote:I noticed in the 'help" link on the Missionary site that it still refers to "Call Letter Sent," but the category is now called "Assignment Made."

The date is the same, and is the date the assignment has been made and the call letter has been sent to the prophet for approval and signature. This is usually late in the week, and the signed letter is normally placed in the mail early the following week (usually Tuesday) to the missionary.

a mission call was assigned yesterday, for a young man in my ward, how long will it take for him to receive the call letter?

asiegbuj wrote:a mission call was assigned yesterday, for a young man in my ward, how long will it take for him to receive the call letter?

If he lives in the U.S., he will probably have it by the end of next week, if not sooner. I haven't had access to the system for a while, but when I did there was not a way to know when the call was assigned. We saw the date the letter was sent, which was not the mailing date of the letter, either.

The "Letter Sent" date was always a Friday, and the missionary usually received the call letter the following Thursday or Friday in our area, which was three mail traveling days away from Church headquarters.

Sorry to be so unhelpful. In actuality, he will receive the call letter when the U.S. Postal Service puts it in his mailbox which, sadly nowadays, takes longer than ever.

Juliesamuel wrote:how can I check if I have been assigned?
or is it only my mission president that can have access to that?

You will know you have been assigned when your call letter arrives in the mail.

Your mission president is able to see the approximate date the call letter was written, but nothing more than that.

If everything is in order with an application when it is submitted by the stake or mission president, a call is often received within two weeks. But there are so many variables that you will not want to mark your calendar. Just keep preparing as you have been so that you will be ready whenever the call comes to serve. As hard as it is to wait and as exciting as the anticipation becomes, don't just sit by the mailbox. There still is plenty to do both before and after your call arrives.

And congratulations.

How long does it take for a call letter to arrive outside the US, say Latin America?

This is a better question for your Bishop/Stake President

It is my understanding that missionary calls are sent by first class or priority US Postal Service mail. Mail from the United States to international countries normally arrives in 7 to 21 days, depending on mail service in the destination country.

As i prepared for my mission, i was instructed that i needed to send in my mission call to help get my passport/visa. What i didn't know was that i would not receive my mission call back. I was really curious if there was a way (similar to the Patriarchal Blessing) to receive a copy of my mission call?

italianman210 wrote:As i prepared for my mission, i was instructed that i needed to send in my mission call to help get my passport/visa. What i didn't know was that i would not receive my mission call back. I was really curious if there was a way (similar to the Patriarchal Blessing) to receive a copy of my mission call?

Your bishop or branch president can contact Church headquarters (i.e., Global Service Center) for assistance with this request.

Where does the church show if my mission papers were received at the missionary department?

17lmarsh wrote:Where does the church show if my mission papers were received at the missionary department?

Your stake president can see the status of an online missionary application.

Can clerks view the status of a mission call

oswellk wrote:Can clerks view the status of a mission call

A stake clerk who has been delegated by the stake president to assist will be able to see that information.

Whenever i log into my missionary portal i am asked to enter a pin for pre-mtc training. Does that mean i have been assigned although i haven't received my call

how do I know if assignment has been made or not. I sent my papers two months a go but they asked me to sign new statement of understanding and I did it two weeks ago. how do I know that stage at which my call is at. thanks am from Africa country

Please am done with every necessary things in my mission form n it's left to send it but my stake clerk says that I have to wait cuz my stake is having a problem. Which is we don't have a president in authority what should I do or De clerk please

kasarachidavidson wrote:my stake clerk says that I have to wait

If you are the missionary applying, send it to your bishop. He will work with the stake on when to send it to them.

And if your stake president is being changed, it will not be long before you have a new president. The Church rarely lets a stake go without a stake president for any length of time, and the first counselor is usually able to fill in as acting state president if they do not make an immediate change.

I saw my application that it is "ready for assignment". Whats that mean? And when will i get my call? Thanks for answering

kjcunanan wrote:I saw my application that it is "ready for assignment". Whats that mean? And when will i get my call? Thanks for answering

That means that the analysts responsible for reviewing the application have completed their work and the next step is for the actual assignment to be made. When an application moves to "Ready for Assignment" status, the assignment is typically made with a week and then there is the time required to print and mail the call. Depending on how long those processes take, it may still be a couple of weeks before you receive your call.

So i have to receive the call letter first before it will be posted on portal? I checked my portal and it says need a pin for me to access?

kjcunanan wrote:So i have to receive the call letter first before it will be posted on portal? I checked my portal and it says need a pin for me to access?

Yes. But now you know that the assignment has been made and the call packet is being sent.

My Mission Call has already Made and it is also on the Assignments Made Tab, but it says "Call Letter Pending" on the Status, what does it mean?

icecesario wrote:My Mission Call has already Made and it is also on the Assignments Made Tab, but it says "Call Letter Pending" on the Status, what does it mean?

That means that the letter to you announcing your call is being prepared for signature and mailing. It will be combined with other information you will need and will be mailed to you soon.

Thanks for that information, but how long will it take? the assignment was made on July 20, 2018

icecesario wrote:Thanks for that information, but how long will it take? the assignment was made on July 20, 2018

That means that the call packet was generated and mailed early this week. If you know how long it typically takes for mail to get to you from Salt Lake City, that will let you estimate when it is going to arrive.

I assume "Pending" in this case is the system waiting for the recipient to follow in the instructions in the letter and acknowled that they have received it?

How long does it take for a call letter to arrive outside the US, (to India)??

RobinsonWilliamLDS wrote:How long does it take for a call letter to arrive outside the US, (to India)??

There is probably no one on this forum who can answer your question with any authority. After a quick google search it appears that a First Class letter from the US to India can take 21 days. I don't know what postal method the church uses for international mail. Your bishop or branch president may be able to answer as the church mails documents to them on a fairly regular basis (at least they used to when I served as bishop but that was some years ago).

What does “call sent” mean in the portal? Ours says that and is also asking for the pin. Does that mean the call is on its way to us?

Prestoniack wrote:Does that mean the call is on its way to us?

Yes, it is.

And I'd assume the PIN is in the package, so you won't be able to access the Missionary Portal until you get it.

Please my call is on pending can it be ready this week

nimako44 wrote:Please my call is on pending can it be ready this week

Call letter pending means that the letter to you announcing your call is being prepared for signature. It will be combined with other information you will need and will be mailed to you soon or made available to you electronically if you live in the United States or Canada.

Please on the tab it saying that my call letter has been sent... And I should enter the pin.... So can my mission call will be ready this week or next week...Ghana

In the Venezuela particular case, there are chances that the letter will never Arrives, but in Lucky cases the letter will get fast in Caracas the capital but to deliver it to your house it can take from one two weeks to one month, guilty: the post Office

My mission papers have been pending at the Area Office for four months now due to some stuff which i recently solved with my Stake President, so, is there a possibility that they can be resumed and get submitted to the Church Headquarters?? Thank you, Am Mugalula Simon Trevor, Uganda.

simontrevormugalula wrote:My mission papers have been pending at the Area Office

Your stake president should contact the Area Office and let them know that the application no longer needs to be held.

Thank You.,
I will talk to my Stake President and he communicates to the Area Office to see my Papers getting pushed forward to the next level but i do not know why they got paused for such a long time.

My call is to the Philippines and the mission call packet, which I can download as a pdf, says a passport application is included, but I can't find it in the packet or anywhere in the portal. I don't know where to find it?

You can get it here: https://travel.state.gov/content/travel ... apply.html

Passports are issued by the government, not the church, so it is possible they removed the form if the government updated the form.

Does anyone know if there is a different process for missionary applications that have one of the mental health questions flagged? It seems to be taking much longer with SLC than other people's and there are little rumors about it sitting there for 4 weeks, being sent back, required therapist visits before re submission, etc. Is it standard, does someone evaluate whether additional stuff is needed on a case by case basis, or are all "yes" answers dumped into the same slow process? If they are, what is it? It would be great if the church was transparent about it so people would be able to plan on extra time or know what to expect.

meganruff wrote:Does anyone know if there is a different process for missionary applications that have one of the mental health questions flagged? It seems to be taking much longer with SLC than other people's

The process is the same. Anything unusual is reviewed carefully, and it would be expected that an application would take longer to process if that were the case.

Missionary work is strenuous and demanding, both physically and mentally. Care is taken to make sure a potential missionary has every chance of success if he or she is called to serve.

What if the First Presidency and all of the apostles are outside of the country, will it affect the period of time for me to wait for my mission call? Because my application states that it is "Ready for Assignment". Will I wait a few weeks more? Thanks for replying.

xyzarth10 wrote:What if the First Presidency and all of the apostles are outside of the country, will it affect the period of time for me to wait for my mission call? Because my application states that it is "Ready for Assignment". Will I wait a few weeks more?

No, you will not wait any longer than normal. Missionary assignments are made once a week. The Brethren will not be gone that long.

If I may ask, what day of the week do the First Presidency and Apostles meet to assign missionary candidates to their assigned missions? And how many days will I wait to receive my call after they have made the mission assignment? Thank you for your reply.

xyzarth10 wrote:If I may ask, what day of the week do the First Presidency and Apostles meet to assign missionary candidates to their assigned missions?

It varies, depending on the schedule of the Apostle who is asked to make the assignments that week. I expect that this coming week it may be later in the week because the Twelve are in Italy at the dedication of the Rome Italy Temple, which continues through Tuesday.

Before calls were sent by email, an assignment made in a particular week would be approved, processed, and the call letter and accompanying materials would arrive in the Church mail room the following Tuesday to be mailed that day. Depending on mail time, calls would arrive later that week or early the following week in the United States. Of course, it took longer to other parts of the world.

Now that calls are sent by email, I do not know when that happens. It is possible they go out early in the week, but I do not know for sure.

So I suppose if all goes according to plan that assignments would be made this coming week and calls would be sent out by email the following week. There are other factors involved, such as whether or not a call letter needs to be translated into the language of the missionary being called. That would add some time to the process, but probably no more than a day.

Now, please ignore everything I have just said. Do not sit by your mailbox or your inbox waiting for a call to arrive. You have been preparing, hopefully for years, to serve as a missionary. Continue to do those things that have helped you become worthy to attend the temple and ready to serve the Lord as his representative.

The call will come when it comes.

A senior missionary couple is in the field. They appear on the missionaries list for the ward, but they do not appear on the online donations lists under the Ward Missionary Fund. How do I get them on that list so the donations are flagged correctly online?

Senior missionary subcategories (accounts) of the Ward Missionary Fund are generally treated the same as for young missionaries. There are some exceptions. The subcategory is created by church headquarters with information provided by the Missionary Department. The Ward Missionary Fund subcategory should be created just before the missionaries go to the Missionary Training Center (MTC). If the subcategory does not appear under the Ward Missionary Fund during the month the missionaries depart to the MTC then you may need to contact the global service center (GSC) to check on the matter.

One possible reason the missionaries do not appear under the Ward Missionary Fund is that the unit with financial responsibility is not your unit. But you will find out if this is the case when you contact the GSC. Before you contact the GSC you can go into the Missionary Online Recommendation System and check what unit has financial responsibility.

If you are certain the ward has financial responsibility, you can deposit donations for those missionaries in the general Ward Missionary Fund. Then when the subcategory is created by church headquarters you can recategorize the donations to the appropriate subcategory.

Our son’s portal now says “ready for assignment”. How long until he receives his call after thy?

markjosephrobbins wrote:Our son’s portal now says “ready for assignment”. How long until he receives his call after thy?

It depends on how many assignments are waiting to be made by the scheduling committee. It should be soon, but there is no set time frame.

On what day of the week are assignments for senior missionaries generally made?

Another question; are senior missionary calls sent out on a particular day every week? Or does it depend on what day the assignment is actually made?

mjharris wrote:On what day of the week are assignments for senior missionaries generally made?
Another question; are senior missionary calls sent out on a particular day every week?

It is my understanding that missionary assignments are made each week based on the schedule of the Apostle who is assigned for that week. Usually, it happens on Tuesday or Wednesday, but again, it depends on his schedule.

I also understand that missionary assignments made during the week are usually distributed the following Tuesday after the missionary call letter and information packets are prepared.

I believe that senior missionary assignments follow the same schedule, but in truth, I have no way of knowing, as the Church does not announce such things.

hi, i would like to receive my mission call by mail,im still axiuos,my portal missionary its still pendind to drop the pin letter.

AM ASKING, IS THERE ANY POSSIBILITY OF RESTORING A CANCELLED MISSION CALL!!!???

simontrevormugalula wrote:Is there any possibility of restoring a cancelled mission call?

You would need to visit with your bishop and/or stake president to learn if this will be possible.

what it mean what call is ready ? and how many day it to assign me to a mission?

melvindunnersr wrote:what it mean what call is ready ? and how many day it to assign me to a mission?

A call that is ready for assignment on Friday usually receives an assignment the next week. The call letter and information are then prepared. The actual call usually goes out the week after that.

It does not always work exactly like that, but in my experience this seems to be a normal sequence of events.

I want to submit my documents but my portal can't open

A branch president in Puerto Cisnes Chile asked me for help regarding an incomplete missionary application that was sent. Can it be retrieved, brought back, for the missing pieces?

Nacer55a wrote:A branch president in Puerto Cisnes Chile asked me for help regarding an incomplete missionary application that was sent. Can it be retrieved, brought back, for the missing pieces?

I do not know if the stake/district resident can send it back, but at the very least, the branch president can get the information to the stake/district president and he can enter it.

How long does it take till I am able to receive my mission call. I have been told that I am ready for assignment but yet I still haven't received an email about my mission call. What can I do in order get my mission call

t.lipua wrote:How long does it take till I am able to receive my mission call. I have been told that I am ready for assignment . . .

When I was last involved with the process, Ready for Assignment meant that your application would go to the Quorum of the Twelve for a recommended mission assignment the following week. After a mission is assigned, you will usually receive your call early the 2nd week.

I do not know when the emails go out. When mission calls were mailed, they usually were entered into the postal system on Tuesdays.

jercelbrown wrote: Mon May 02, 2022 1:45 pm My son met with the Stake President on 04.20. On Sunday, 04.24 the Bishop told us his papers were submitted. On his portal, it still says our Stake President needs to submit his recommendation to Church headquarters. Nothing has changed at all since we submitted his papers to the Bishop. What do we do? Is his call coming? I am a little confused and this is our oldest son. Please help. We are getting anxious to receive his call.

If the system says the stake president has not been submitted, I would query the stake president first. He should be able to go in and check his part of the process - with all the church system issues going on the past weeks, he may have hit the "submit" button but it didn't take and he may not have noticed.

is there a tab that shows when to expect my call? I had my interview at the beginning of August, and my stake president said he would submit the papers that day. I waited six weeks, with no word, and called the stake president to find out if he heard anything. long story short, he apologized profusely and said that he had forgotten to submit them. He promised to do it and I checked with him and he said he submitted them. It is now been 4 weeks, and I'm frustrated, because nothing has changed on my recommend page, still saying that I will meet with my stake president to submit the final papers. Is this normal, I even called salt lake missionary department to ask if they could verify that they have been submitted. They just referred me back to the Stake President. I dont want to make him feel like I am doubting that he sent them in, but... Im getting frustrated that there is no way for me to see if there Is any progress being made. Is there anyone I can contact to make sure they have been submitted?

emmaquine wrote: Sat Oct 01, 2022 10:41 pm Is there anyone I can contact to make sure they have been submitted?

I would suggest that you ask your bishop. Let him know that it has been quite a while and you are wondering if there is any hangup at the stake or if the call process is just taking a long time. It is also possible that headquarters returned the application to the stake president for additional information.

Your bishop will be in a better position to let you know the status of your application.

My missionary needs to change his availability start date. How do we do so? Where on his mission paperwork is that found?

tinkerbell_1 wrote: Wed Jan 10, 2024 7:02 am My missionary needs to change his availability start date. How do we do so? Where on his mission paperwork is that found?

As long as the missionary paperwork has not been submitted by the Stake President,

The Stake Clerk can make the date available to serve update on missionary paperwork.

In the Missionary Online Recommendation System,
Select Viewing All Candidates, and select the Missionary Name hyperlink.
Select the Candidate Checklist tab, and then select Personal Identification.
From the sidebar, select Personal > Name
On the Name screen, you will see the field, "Date available to serve", which can be updated.

Note:
Make sure this date takes into account all eligibility rules, such as your age and when you were confirmed a member of the Church. For example, if you are a young man, the earliest date you are available is on your 18th birthday. However, if you are a recent convert to the Church, the earliest date you can start is when you have reached your 18th birthday and at least a year has passed since you were confirmed a member of the Church.

Haven’t seen this mission status before “Recommendation has been Submitted” “The candidate’s mission call letter has been sent.”

No notification or call in mission portal. Thoughts?

etucker01 wrote: Fri Apr 25, 2025 10:10 pm “The candidate’s mission call letter has been sent.”

The last time I was involved in the process that message showed up on Friday of the week the call assignment was made. The Missionary saw the call letter early the following week, usually on Tuesday.

How early can someone open their portal? Not submit for a call, but just opening the portal. I’ve heard there is no minimum age to do so?

loyalboydcook wrote: Sun Nov 23, 2025 4:06 pm How early can someone open their portal?

Probably as soon as the bishop activates the process for a prospective missionary. The bishop initiates it, not the member.

Sorry, yes, I realize a bishop must be the one to open a missionary portal; so the bishop can open that portal at any age, correct?

loyalboydcook wrote: Mon Nov 24, 2025 10:28 am so the bishop can open that portal at any age, correct?

I doubt it. I'd think you'd have to be turning 18 before long.

According to General Handbook 24.4.3, "The stake president may submit a recommendation for a young missionary candidate up to 150 days before his or her availability date." The section describes how to calculate the availability date. But it's not clear when a bishop can start the recommendation process – at the same 150 days, or earlier.

sbradshaw wrote: Thu Dec 04, 2025 1:27 pm But it's not clear when a bishop can start the recommendation process – at the same 150 days, or earlier.

Since the Stake president can submit it for someone who is 17 years 7 months, we know it can be started that early. I'd be very surprised if it allows it allows the bishop to start it for a 16 year old.