Changing the preferred name online

15 postsstarted by brucebre 9,472 viewsoriginal topic

New Member
#1
How do you change the preferred name on the website?
Senior Member
#2
You can't it has to be done through the MLS system by your Ward Clerk.
New Member
#3
Is that a feature they plan to add at some time? I get emails (while I'm home) of people that want to change the preferred name and it would be a lot nicer if I could just change them.
Senior Member
#4
I would guess that once Clerk resources is fully running on the internet that you should be able to do this then.
Community Administrator
#5
That feature probably will be added at some point in the future for the clerk using the clerk portal, not the directory.

But the church rarely if ever gives a timeline or adjusts priorities based on end-user input.
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Member
#6
Can clerks make this change yet? (I'm an executive secretary and I don't see any options to change this)
Community Moderators
#7
nathangg wrote:Can clerks make this change yet? (I'm an executive secretary and I don't see any options to change this)
I do not believe so yet online. You will need to use MLS on the clerk administrative computer. And I suspect you will need to be a clerk or assistant to do it online when it becomes available, although you may have been given MLS permissions now to do it.
Community Moderators
#8
With Leader and Clerk Resources 3.0 (coming late June) it will be possible for a clerk to edit preferred names online.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
Church Employee
#9
Name information (full and preferred names) can be edited online using LCR 2.8. Editing the name is limited to bishops and clerks. Counselors and executive secretaries cannot edit names.
New Member
#10
Surprisingly this still isn't a thing? I remember working on this almost 10 years ago and just got put back in the bishopric. Guess I've got to go into the office crazy enough. Seems like such an easy one to add!
Community Moderators
#11
kenny.eliason wrote:Surprisingly this still isn't a thing? I remember working on this almost 10 years ago and just got put back in the bishopric. Guess I've got to go into the office crazy enough. Seems like such an easy one to add!
Based on a check of the access table, bishopric counselors and the ward executive secretary can edit member contact information but not membership information. If the contact information does not include preferred name, ward clerk or membership clerk (ward assistant clerk--membership) can do it online.
Church Employee
#12
kenny.eliason wrote:Surprisingly this still isn't a thing? I remember working on this almost 10 years ago and just got put back in the bishopric. Guess I've got to go into the office crazy enough.
It works just fine online -- if you have rights to change that data. You don't. If everything is working right, you won't be able to change it in MLS and will be redirected to LCR, so that will be a wasted trip to the office.

Ask the ward clerk to update it.
New Member
#13
Edited 1 time, last by scottbanta on
If a preferred name is entered into the leader and clerk resources, membership system, will that preferred name automatically update the Member Tools app to reflect that new preferred name there as well? If so, does anyone know about how long that takes? If not, is there another place where the preferred name needs to be changing in order to have that be the name that shows up on the tools app?
Community Moderators
#14
scottbanta wrote: Sun Jul 24, 2022 2:40 pm If a preferred name is entered into the leader and clerk resources, membership system, will that preferred name automatically update the Member Tools app to reflect that new preferred name there as well?
Yes, it will. After the clerk updates the name in LCR, two things need to happen. The membership system needs to talk to the Member Tools system, which usually happens overnight. After that takes place, Member Tools needs to update. This usually happens each time the app is opened.
Senior Member
#15
lajackson wrote: Sun Jul 24, 2022 2:50 pm [After that takes place, Member Tools needs to update. This usually happens each time the app is opened.
Unless the member has turned off "Automatic Updates" to save data. In that case, it will not update until they tell it to.