LDS Tools Default Passcode

I can't figure out what the default passcode is on the LDS Tools so I can change it. Where do I find the default passcode when first installing the app?

There is no default passcode for LDS Tools. Any passcode set up would be done by yourself.

If you have forgotten the code and can't get into the app, the only remedy is to delete the app and reinstall. Then if you are a Leader it will request you set-up a passcode, before you are able to download any extra data relevant to your calling.

A password may be necessary, depending on how you download the app from iTunes. That pass word will only be related to your Apple account however.

I trust this answers your query.

I upgraded LDS Tools to the latest and I am now being asked for a passcode. I have uninstalled and reinstalled the app but am still being asked. I do not remember setting up a passcode in the older version. I am able to download the data and the app shows the information when I first open it up but then the passcode entry box opens up and no matter what I type I am told the passcode is incorrect. Any ideas?

Thank you.

usuhamlet wrote:I upgraded LDS Tools to the latest and I am now being asked for a passcode. I have uninstalled and reinstalled the app but am still being asked. I do not remember setting up a passcode in the older version. I am able to download the data and the app shows the information when I first open it up but then the passcode entry box opens up and no matter what I type I am told the passcode is incorrect. Any ideas?

I would send an e-mail to the developers. Before requiring you to enter the passcode, the program should have given you the opportunity set up a code. This sounds like a bug to me.

I can get into LDS Tools on my computer with no problem. But after downloading LDS Tools for my iPad and when I try to get into Tools it asks for a "Passcode". When I enter my password that I use on my computer for the passcode, it says "Passcode Problem - Incorrect Passcode Entered". Is the Passcode and Password two different things? If so, it doesn't work. Please advise. -Thanks

Mahioi wrote:I can get into LDS Tools on my computer with no problem. But after downloading LDS Tools for my iPad and when I try to get into Tools it asks for a "Passcode". When I enter my password that I use on my computer for the passcode, it says "Passcode Problem - Incorrect Passcode Entered". Is the Passcode and Password two different things? If so, it doesn't work. Please advise. -Thanks

The Passcode is used to get into the iPad, if set up! A Passcode is also required to access entry in to various apps, again if they are set up.

In the LDSTools app, to download data from the Church servers, you are required to use your LDS Account name and Password. So that LDSTools can ascertain who you are and what type of data to download.

Biggles wrote:The Passcode is used to get into the iPad, if set up! A Passcode is also required to access entry in to various apps, again if they are set up.

In the LDSTools app, to download data from the Church servers, you are required to use your LDS Account name and Password. So that LDSTools can ascertain who you are and what type of data to download.

LDS Tools also has a passcode. It shows up if you are in certain leadership positions that give you access to additional information.

JonesRK wrote:LDS Tools also has a passcode. It shows up if you are in certain leadership positions that give you access to additional information.

The new passcode function in LDS Tools was a bit buggy when I first started using it, but with enough starts and exits it finally began acting as I expected it would. I think there were just some bugs in the installation process while it decided I was in a position where I needed to use it and it set itself up.

I too had the same problem when I tried to open the app it had the password field but I hadn't previously set up a password. So I had to reset the data and re-signin/sync then afterwards I was able to manually set up a password but was never taken to that part automatically.

My LDS Tools ask to update myn account. Now no matter what I put in for a passcode it will not accept it and it has happened to my husbands account also and we didn't say to update it. We are locked out of both and we need it desperately. Can you help us. Thank you

Our email is lwabp@ubtanet.com

Same thing here, I must have agreed to update lds tools the last time I used it, and now it's asking for a passcode to select on a drop down number keyboard, and it gives you only 4 tries. I never set up a passcode and was never asked to set one up. No number for help or contact either. What do I do?

I'd suggest deleting and reinstalling the app.

Thanks! I will try it, although someone here already tried and same story .

Thanks management, it worked and I set up a passcode this time!!

Try using the passcode for your devise

I am locked out of my iphone access to LDS Tools. The passcode I used is not accepted and no option is available to change it and have it rebooted. Help. Mharris

I can't get into LDS tools! I have uninstalled, reinstalled, changed my password, everything! And it still won't let me in! I try 4 different passcodes until it "resets" but then it just freezes and has me login again and again and doesn't do anything. It is infuriating! I'm the visiting teaching supervisor and need to easy access to a lot of people in the ward!

I never made a password to get into the app and when I tried getting in it won’t it makes me put in a password and nothing works

kaidisaac@icloud.com wrote: Sun Aug 30, 2026 3:53 pm I never made a password to get into the app and when I tried getting in it won’t it makes me put in a password and nothing works

When Member Tools is installed it should prompt you to enter your Church Account credentials. You can set up a passcode/pin, and even set it up to permit using your device biometrics for future access.

If you installed the app relatively recently, then the password is most likely your Church Account password. If that does not work then uninstall the app, restart your mobile device, then reinstall the app.

kaidisaac@icloud.com wrote: Sun Aug 30, 2026 3:53 pm I never made a password to get into the app and when I tried getting in it won’t it makes me put in a password and nothing works

If you don't have a Church Account, you can create one at Account.ChurchofJesusChrist.org. You'll need to add your membership record number to the account (which you can get from your ward clerk, or sometimes it's also printed at the top of a patriarchal blessing, individual ordinance summary, or temple recommend). The membership record number is what connects you to your ward (Member Tools shows ward information, so it only works if your Church Account has a ward associated, via the membership record number).

Just to be clear, Member Tools requires a Church Account with a membership record attached. To log into that account so you'll have to supply name/password.

Tools will also require a PIN. (A numeric-only "password") You set that when you install. If you've forgotten it, you'll need to uninstall the app and wipe any data (at least for Android). Rebooting the phone wouldn't hurt. Then reinstall the app.

I did not post anything or questions so I don’t know why there is a problem , I hope my account is not being hacked. Christine welsh ( Kilène )