First Name Missing in Reports

5 postsstarted by mlh78 1,201 viewsoriginal topic

Member
#1
In some reports, a member in our ward does not have a first name. For example, on the officers sustained report or in the leadership directory, it only shows his last name. I cannot figure out why. His name is correct in his membership record and his preferred name is the same as his actual name. Any ideas?
Community Administrator
#2
Duplicate membership record (with a missing first name)? Any of the names exceptionally long such that it goes into the other's field? Any signs of a stray character, perhaps at the beginning of the field?
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Senior Member
#3
You could try exporting the data to csv file to see if there might be anything strange with that particular name. It sounds like a database entry problem to me.
Member
#4
It is not a duplicate membership record. Very short name; no stray characters. I exported the data to csv and see nothing out of the ordinary.
Community Administrator
#5
mlh78 wrote:In some reports, a member in our ward does not have a first name. For example, on the officers sustained report or in the leadership directory, it only shows his last name.

Where are you looking that you see this? Is there a pattern? I noticed the two examples you gave were both "leadership". What happens if you re-sustain or release and re-sustain him?

Just for kicks, I added a "Ty Ng" to my test MLS system, to test short names, but it seems to be fine.
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