Where report bugs?

Where do we report bugs in the calendar?

Normally we suggest sending them to "Feedback" on the main site. But since the church calendar developers do hang out here, you can report them here.

Thanks. Will try the Feedback link as it is kind of a confidential request. A person that was released from a significant leadership calling that weeks ago was released and changed in MLS etc and is updated on LDS.org too, is still seeing old private calendars and the newly turned back on email notification features are being 'send as' their name. Kind of has the new leadership on edge about what they can/can't see.

Was he added to the private calendar by name or calling? If by name, someone needs to go in and remove him.

RussellHltn wrote:Normally we suggest sending them to "Feedback" on the main site. But since the church calendar developers do hang out here, you can report them here.

Odd. Unless I am blind I don't see the Feedback link or button when viewing the calendar? I thought it was always in the footer?

You can use the feedback link in the footer of lds.org and then under "regarding" select the appropriate site (likely Local Unit Website). Also, in the feedback page you can change the referring URL to lds.org/church-calendar

"Main site", as in lds.org.

However, I think you need quicker service. First, note what crislapi has said. If he was added "by name", it's not a bug. By default, when you create a new calendar, you are added as a editor "by name". I believe the documentation says that private calendars are private even from default admins (which include the new leaders).

Use "feedback" if this is a bug. But if you need something fixed, then I'd call Local Unit Support.

crislapi wrote:Was he added to the private calendar by name or calling? If by name, someone needs to go in and remove him.

Definitely isn't added by name. I checked that first thing before posting here. The access on all of the important key and private calendars are all entered in by calling only. Thanks.

RussellHltn wrote:Use "feedback" if this is a bug. But if you need something fixed, then I'd call Local Unit Support.

Thanks. Wasn't aware I could call Local Unit Support for these type of issues. I might try that option to get it into the ticket system quicker with more detail.

marmat wrote:Thanks. Wasn't aware I could call Local Unit Support for these type of issues. I might try that option to get it into the ticket system quicker with more detail.

Let us know how it goes. They would seem to be the logical place to start on something needing immediate attention. "Feedback" can take months.

Well, got off the phone with Local Unit Support which forwarded me to MLS support and they had me:

Go to C:\ProgramData\LDS Church\MLS\data
Remove udx folder (delete it)
Open MLS, log in, hit Send/Receive

According to support rep: Although the LDS.org directory and leader area had apparently updated it appeared that the database had 'echos' and clearing the local cache and refreshing with send and receive may help force update and help with the issue we are seeing.

Was told could take 24 hours to refresh and to call back Monday if no change.

marmat wrote:Go to C:\ProgramData\LDS Church\MLS\data

If you are still using XP, it's C:\Documents and Settings\All Users\LDS Church\MLS\data

This same trick has been recommended to help clear up other issues as well.

crislapi wrote:If you are still using XP, it's C:\Documents and Settings\All Users\LDS Church\MLS\data

This same trick has been recommended to help clear up other issues as well.

It's actually in both places, for older, more confused computers (under All Users and under Program Files). Which may be part of the problem in getting all of these things cleaned up.

lajackson wrote:It's actually in both places, for older, more confused computers (under All Users and under Program Files). Which may be part of the problem in getting all of these things cleaned up.

Just want to clarify there is a difference between Program Files and ProgramData. In either OS, there is a folder in Program Files, but you don't need to copy from there. In windows 7, there is no Documents and Settings folder; the folders you want to copy are in ProgramData, a hidden folder.

I don't know why someone deleted my last post, I thought it was a legitimate bug.

Here I go again.

I am Ward Clerk in our Ward. I changed the name of a few of the default calendars.

example:

"Deacons" --> "YM - Deacons"
"Teachers" --> "YM - Teachers" ...etc. (I think it's easier to find calendars when they are grouped alphabetically.)

The problem is that in the "Subscribed Calendars" section of the main Calendar view, those modified calendar names are all coming up as white in color, with white text. I can only see the name of the calendar when I hover over it with my mouse.

I tried logging out, and logging in again to fix it, didn't help. I tried logging in under my wife's login, and the same thing occurs.


I got this reply on the post I did yesterday:
"RussellHltn has just replied to a thread you have subscribed to entitled - Where report bugs? - in the Calendar forum of LDS Technology Forums.

This thread is located at:
https://tech.lds.org/forum/showthread.p ... to=newpost

Here is the message that has just been posted:
***************
I believe the colors are just how they are assigned to you based on how many you subscribe to. You may want to log out and log back in to see if it changes."

Thanks RussellHltn, but that didn't work. Please help, or fix this bug.

Here is an image of my problem:

crislapi wrote:In windows 7, there is no Documents and Settings folder; the folders you want to copy are in ProgramData, a hidden folder.

Specifically C:\ProgramData