Plug In Failure

3 postsstarted by gemillward 2011-11-17 20:48 UTC793 viewsoriginal topic

New Member

#1
2011-11-17 20:48 UTC

I'm trying to take a look at the Stake Building Scheduler's Guide, and other help sites. An image pops up, and then disappears indicating a plug in failure. I assume the system is trying to download a .pdf file for me, but no dice. Any suggestions?

aebrown

Community Administrator

#2
2011-11-17 20:59 UTC

gemillward wrote:I'm trying to take a look at the Stake Building Scheduler's Guide, and other help sites. An image pops up, and then disappears indicating a plug in failure. I assume the system is trying to download a .pdf file for me, but no dice. Any suggestions?

I assume you are talking about Building Schedulers Guide. Correct?

What browser are you using? Can you read other PDF files? Do you have access to another browser to try opening that PDF file? What about trying this on another computer?

Questions that can benefit the larger community should be asked in a public forum, not a private message.

russellhltn

Community Administrator

#3
2011-11-17 21:51 UTC

Re-install your PDF reader?

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.