zaneclark wrote:I give up. I am the stake clerk assigned to help others with their calendars. I watched the training video, read through all of the FAQ, read everything else I could find and still failed a simple task today. The building scheduler in the building I attend said he had been having problems with a something and asked if I could help. I thought I could, but failed. I need someone to lead me through the steps that a building scheduler would follow for the the following request....a family wants to schedule the cultural hall and the kitchen for a family gathering. Seems simple, but we spent an hour trying to follow the instructions, but couldn’t make it work. We can place the family in the building but could not assign the resources they needed,the kitchen and cultural hall... If someone could help...in plain English....we would be very grateful... You can do this in a private message or on the forum.
From all I've read about how the new calendar works, I've drawn the conclusion that building scheduler should not be scheduling events. A building scheduler should be making reservations, which are typically repeating, but not actually making events. No resource is truly booked until an event is created for it. Therefore all events should be created by a ward administrator or editor for ward events, or a stake administrator or editor for stake events. Of course, a building scheduler may have other roles -- I was speaking only of the building scheduler role. Some stakes may well choose to have the building scheduler be a calendar editor for at least one calendar, or perhaps even a stake calendar administrator, but that is a separate role.
Even private events should follow that rule. It's convenient for the stake and/or wards to have a calendar designed for these events so that they don't clutter more general calendars.
So with that background, here's my process for your request: "a family wants to schedule the cultural hall and the kitchen for a family gathering"
- Building scheduler tells the requesting family that we have a new system and they need to contact a calendar administrator or editor in their ward.
- The ward administrator or editor creates an event (preferably on a calendar called "Resource Only" or "Family Events" or something that would help members know they may not want to subscribe to that calendar). That even specifies the location and specific rooms. If you need help with this procedure, see Schedule an event in the help system.
If that was difficult for you, I'm guessing that the reason is that you (or the building scheduler) were trying to put an event on a calendar you weren't an editor for. Which further reinforces the point I made at the beginning.
Questions that can benefit the larger community should be asked in a public forum, not a private message.