Primary Rolls missing some names

15 postsstarted by BarryHill-p40 7,819 viewsoriginal topic

New Member
#1
I have recently been called as Ward Clerk for the 2nd time. The last time was prior to MLS.

When I went to print Primary class rolls, many children were missing even though they met the age criteria for a class, they appeared in none of the Primary class rolls. I was able to add them but I am puzzled as to why some children are picked up automatically while other are not.

Thanks for helping me figure this out.

Barry
Community Administrator
#2
Were you doing a current roll or a future date roll? I've been told there's problems with future dates.

You might also review the settings in MLS for determination primary aged kids. Someone might have been fooling with them, or someone might be mistaken about when kids are supposed to be starting.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Community Administrator
#3

Resetting Primary Rolls

BarryHill wrote:When I went to print Primary class rolls, many children were missing even though they met the age criteria for a class, they appeared in none of the Primary class rolls. I was able to add them but I am puzzled as to why some children are picked up automatically while other are not.

I assume that the class membership was fouled up by previoius clerks manually moving children from class to class.

Rather than adding all the children manually, you could also reset the Primary classes. This is done in MLS by going into Organizations, Primary, then scroll to the very bottom to the Reset Classes option. However, note that this will not only reset all the class members to conform to the class membership rules (e.g., Valiant 10 is 9 years old at the beginning of the year), but will also reset all the classes (e.g., if you have split any classes, the split classes will be merged back into the original names for a single class per age group).
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#4

Tanks for the Tips

Alan it was a roll for the quarter we are in (JAN, FEB, MAR) and it was printed in JAN.

Russell, thanks for the tip. I did go into the individual membership record to see if everything looked as it should and there was (as I recall) a place in there to reset class assignments for the individual. I did this and in some instances it added them and in some it did not.

At this point I have manually added them but I will remember the reset at the bottom of Organizations->Primary. I only have one class I am going to split so it is no big deal and I am anxious to see if it works since it bugs me. Maybe the problem will not reoccur if in fact it was caused by another clerk not understanding the system. I plan to master this if it kills me. I am semi-retired as a network administrator. With some prayer, effort, and some help from this forum, I am confident MLS will not defeat me ;)

Thanks again Brethren
New Member
#5
Alan it was a roll for the quarter we are in (JAN, FEB, MAR) and it was printed in JAN.

Russell, thanks for the tip. I did go into the individual membership record to see if everything looked as it should and there was (as I recall) a place in there to reset class assignments for the individual. I did this and in some instances it added them and in some it did not.

At this point I have manually added them but I will remember the reset at the bottom of Organizations->Primary. I only have one class I am going to split so it is no big deal and I am anxious to see if it works since it bugs me. Maybe the problem will not reoccur if in fact it was caused by another clerk not understanding the system. I plan to master this if it kills me. I am semi-retired as a network administrator. With some prayer, effort, and some help from this forum, I am confident MLS will not defeat me ;)

Thanks again Brethren
Community Moderators
#6
We've had isolated problems off and on with primary children being assigned to the wrong class, or mutual age kids assigned to a primary class. I usually fix them by hand when I see them, but I just thought it was a bug in MLS, since it's been happening ever since MLS first came out. Kind of glad to see I wasn't the only one seeing this. I haven't tried a master reset yet, as we have a huge primary with many split classes.
So we can better help you, please edit your Profile to include your general location.
New Member
#7

MAster Reset of Classes

I tried a master reset of classes on Sunday School today just to see what it would do since the classes were pretty standard anyway. I was surprised to see that it deleted the teachers positions, dates sustained etc. Fortunately I was updating that info and had it at my finger tips. otherwise I would have been searching for who taught what class, sustained dates etc.
Community Administrator
#8

Reset is pretty drastic

BarryHill wrote:I tried a master reset of classes on Sunday School today just to see what it would do since the classes were pretty standard anyway. I was surprised to see that it deleted the teachers positions, dates sustained etc. Fortunately I was updating that info and had it at my finger tips. otherwise I would have been searching for who taught what class, sustained dates etc.

I'm glad that you were able to recover from the reset. In my testing with the MLS test database, it didn't delete any teachers that were associated with the default classes, although it understandably deleted teachers associated with non-default classes, since those classes were deleted. So I'm a bit surprised that it deleted teachers from all your classes.

I do apologize for recommending a possible course of action that had such drastic consequences, and appreciate your gracious response to what must have been a frustrating loss of data. Perhaps the MLS confirmation when you initiate a reset of all the Primary classes should be a bit more explicit in warning you what the effects will be.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Administrator
#9
Alan_Brown wrote:So I'm a bit surprised that it deleted teachers from all your classes.
Perhaps those classes were not default - which might be why he was having the problem in the first place. But I agree with you, that could have been a unpleasant surprise.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#10

missing names

Are you sure that the children that are missing are :child of record"? We recently had some that did not show up. We then found that the Blessing of Child had not been recorded when they lived in a prior ward. When that info was entered in, the children showed up on the proper roll.

Bro Nice
Sandy River Ward
Mt Hood Oregon Stake
Community Moderators
#11
jwnice wrote:Are you sure that the children that are missing are child of record?
This has always been the solution to the problem for us. Some children were added but MLS did not recognize them as members or record, just non-member children.
New Member
#12
lajackson wrote:This has always been the solution to the problem for us. Some children were added but MLS did not recognize them as members or record, just non-member children.

I have had a similar experience. I have input a few non member children into the system but it is very limited in the kind of info you can enter. Name and address. No age or anything else. Also, no way of putting them in a primary class or being able to keep track of them in any way. I assume if they are non member children, the primary presidency just tracts them off the record. Am I wrong on this?
Community Administrator
#13
drbailey05 wrote:I have had a similar experience. I have input a few non member children into the system but it is very limited in the kind of info you can enter. Name and address. No age or anything else. Also, no way of putting them in a primary class or being able to keep track of them in any way. I assume if they are non member children, the primary presidency just tracts them off the record. Am I wrong on this?
It is true that you cannot specify an age for a nonmember, so they cannot be automatically assigned to Primary classes based on age. But you can manually add nonmembers to a primary class. In MLS, go to Organizations, Primary, Class Members, then find the class. Click on the Add Members link, and add the nonmember child to the class.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#14
That is the direction I went but when going to the add members link it only gave me options for children of record. Even at that, there was only a few names and these were ones that had not been assigned to a class as of yet due to some changes I was in the process of making. I will try again this week by closely following your guidelines. I will let you know if I experience any problems. Thanks for your help.
Senior Member
#15
I just tested it and didn't have any problems. Here is what i did:

1. From the menu bar, navigate to Membership > Records > Nonmember Record, and create a record for the individual (in your situation this step is likely unnecessary).
2. From the menu bar, navigate to Organizations > Primary > Class Members.
3. Set both of the Show: dropdown lists to All.
4. Scroll down to the target class and click its corresponding Add Members link.

The pop-up window that then came up listed every record that was not already assigned to a Primary class, including the nonmember record I created in step 1. (I used the name of "Aaron Aadams" for the nonmember record to be sure it would show up at the top of the list.)

FWIW, the quickest and easiest way I have found to look at all of the nonmember records in your system is to navigate (from the menu bar) to Membership > Records > Remove Nonmember. If you are just browsing, you can simply cancel out of the pop-up window that results.