jhowell2000 wrote:I am still having problems creating and saving an event. It appears to be only on one day, November 19.
This sounds rather similar to the problem reported in
Can NOT post Events with overlapping time periods Regardless of Locations or Resource. There are no good answers for that one, either. It seems that your problem and that one both are situations somehow related to your individual units' data.
The only suggestions I can think of are:
- Try to track down the problem using Firebug, as suggested in this post, with more details below.
- Try to remove other events from the problematic day until you figure out what is causing the problem. Of course, this approach has its own challenges -- the other events on that day are almost certainly real events that you want to remain, but you have no confidence that you will be able to put them back on that date given your understandable lack of confidence in the system for that date.
Some detailed instructions for using Firebug to track down problems were put in the private calendar beta test forum. I reproduce them here, slightly edited to make them more general. Not everyone has the technical ability to use Firebug or is inclined to do so, but some might find this helpful.
jdcr256 wrote:Firebug should be fairly easy to install (standard Firefox extension).
Once it is installed, there should be a button added to the top of your browser to turn it on. When it is on, it opens a section at the bottom of your browser. This new section will have a series of tabs across the top (Console, HTML, CSS, Script, etc.). You'll want to click on the Console tab, which will be turned off by default. Once you've clicked on the Console tab, it will have a button to turn it on (Enable). Do this, and then load up the calendar application.
As soon as you hit the application, you'll see a lot of web service requests (they just look like standard URL's) start filling the Firebug window. You can just use the calendar as normal, and watch the results in Firebug.
For example, you may want to see what happens when you create an event. When you click Create Event, you'll see a webservice POST request in Firebug with this URL:
https://lds.org/church-calendar/service ... eateEvent/
If the request succeeds, it will remain black and you'll see a '200' appear at the end of the URL (200 is the http code for a successful response).
If the request fails, it will turn red and you'll see a different error code after the URL (most likely a 404 or a 500).
If the request does not return, you'll just see a little spinning icon after the URL that never goes away.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
