How Long Before Updates To MLS Are Reflected On LDS.org?

Our stake was just reorganized and I am in a new ward now. I was called to continue as web administrator and was in contact with the ward clerk pertaining the updating of MLS. We sustained a lot of new callings and he assured me that MLS was updated.

What is the process for uploading MLS data to church headquarters and how long does it typically take to propogate? The bishop is the only position made current on our contact list by organization.

bschroader wrote:Our stake was just reorganized and I am in a new ward now. I was called to continue as web administrator and was in contact with the ward clerk pertaining the updating of MLS. We sustained a lot of new callings and he assured me that MLS was updated.

What is the process for uploading MLS data to church headquarters and how long does it typically take to propogate? The bishop is the only position made current on our contact list by organization.

From what I can see those callings haven't been sent to church headquarters yet. They may have entered them into MLS and not done a send/receive, but until they make it up to CDOL they won't be seen anywhere else.

JonesRK wrote:From what I can see those callings haven't been sent to church headquarters yet. They may have entered them into MLS and not done a send/receive, but until they make it up to CDOL they won't be seen anywhere else.

Thank you. I suspected as much. I'll ping our ward clerk to see if he performed the necessary send/recieve.

And after that, CDOL usually (but not always) updates the next day.

lajackson wrote:And after that, CDOL usually (but not always) updates the next day.

CDOL usually updates within minutes, but other applications that grant rights based on that data usually takes overnight.

My stake also recently did a re-organization where I was ward clerk in my previous ward and am now ward clerk in my new ward. The bishop calling and record was there when MLS was installed and setup the first time. Within the first week I was put into MLS using the default callings provided and so were the counselors and the executive secretary. The following week I put in the financial clerk and later that Sunday I noticed that the bishop and the financial clerk were the only ones that show up in the leadership directory of the Ward Directory on LDS.org. We've done tithing and several send and recieves. I still don't have the leadership privileges on LDS.org and I'm wondering why the rest of the leadership positions don't show up under the ward directory. Any ideas?

wcdalton wrote:My stake also recently did a re-organization where I was ward clerk in my previous ward and am now ward clerk in my new ward. The bishop calling and record was there when MLS was installed and setup the first time. Within the first week I was put into MLS using the default callings provided and so were the counselors and the executive secretary. The following week I put in the financial clerk and later that Sunday I noticed that the bishop and the financial clerk were the only ones that show up in the leadership directory of the Ward Directory on LDS.org. We've done tithing and several send and recieves. I still don't have the leadership privileges on LDS.org and I'm wondering why the rest of the leadership positions don't show up under the ward directory. Any ideas?

The problem is that those are all in CDOL as custom positions, instead of the standard positions. I see if I can find out anymore info.

JonesRK wrote:The problem is that those are all in CDOL as custom positions, instead of the standard positions. I see if I can find out anymore info.

That's interesting because I double checked and in MLS it has the default or provided position names available and I never specified a custom position. So unless those are wrong in my MLS I don't understand how I would have used custom positions.

Just to make sure you're on the same page, you may want to read the section on Standard Positions and run the Review Tool mentioned.

Edit: I've noticed in MLS, it's possible to select a custom position if one has already been created. You don't have to go to the "custom positions" tab.

wcdalton wrote:That's interesting because I double checked and in MLS it has the default or provided position names available and I never specified a custom position. So unless those are wrong in my MLS I don't understand how I would have used custom positions.

In looking at the data that was sent, it could be a bug in MLS or in the data (not the data you can enter), because I am seeing the correct position id but the flag that says it is a custom position is set, and a true custom position shouldn't have that id.
I will send this on to the MLS team to look at.

Thanks, I noticed that under the LDS.org leadership directory, there are two entries for the first counselor, second counselor, myself (ward clerk) and the executive secretary under the branch presidency...very strange considering we're a ward. Also I verified under the custom position review in MLS that there is not a single custom position. Since our ward is all of 3 weeks old I know I have selected only default positions as indicated by MLS. Anything that can be done to remedy the data issue would be greatly appreciated. If I should send an internal message through MLS as well let me know.

wcdalton wrote:branch presidency...very strange considering we're a ward.

Was this unit a branch? At any rate, I'd suggest calling local unit support and getting that fixed. That could be the underlying problem.

wcdalton wrote:I noticed that under the LDS.org leadership directory, there are two entries for the first counselor, second counselor, myself (ward clerk) and the executive secretary under the branch presidency...very strange considering we're a ward. Also I verified under the custom position review in MLS that there is not a single custom position. Since our ward is all of 3 weeks old I know I have selected only default positions as indicated by MLS. Anything that can be done to remedy the data issue would be greatly appreciated. If I should send an internal message through MLS as well let me know.

Since you are a very new unit, you also may have a situation where inputs are going in from both the old and new unit, especially if the old unit has not updated their leadership information.

Some additional info that may be helpful: Our ward split a month ago with me in the new ward. Since I work on Directory, I was interested to see when things would update. I don't know exactly which day the clerk entered the new info, but the new Bishopric showed up in CDOL on the Wed. after the split, under the heading of Branch Presidency, as custom callings. It was listed incorrectly like that for about a week, and then they showed up correctly under Bishopric.

I assumed the clerk had entered them incorrectly the first time, and then corrected his mistake a week later when they entered the rest of the callings. Now that I see this thread, I wonder if the system (MLS) was responsible for the error, and then corrected itself. May have something to do with the way a new ward gets processed.

Has there been any new information on this? We have a similar problem. Our ward clerk has updated callings in MLS, but the online directory does not reflect the changes. For example, there are two Primary First Counselors listed in the leadership directory, even though in MLS the previous counselor has been released. Some Primary workers are listed multiple times in the directory, and some aren't listed at all, even though in MLS they are there.

techmom2 wrote:Our ward clerk has updated callings in MLS, but the online directory does not reflect the changes. For example, there are two Primary First Counselors listed in the leadership directory, even though in MLS the previous counselor has been released. Some Primary workers are listed multiple times in the directory, and some aren't listed at all, even though in MLS they are there.

You may have wanted to create a new thread on this, since your problem doesn't involve the bishopric. Your ward clerk should be able to fix your problems by following these instructions on the wiki.

techmom2 wrote:Our ward clerk has updated callings in MLS, but the online directory does not reflect the changes.

Just to be clear, you've posted in a section dedicated to the NEW directory (found under lds.org > Tools). The old "Classic" directory has to be updated by hand by a web site admin. The callings DO NOT sync from MLS.

I contacted local unit support through MLS. They informed me that a "refresh request" should remedy the situation. Here's hoping.