New FamilySeach resources inaccessible behind Church firewalls?!

We just had the new Church firewall installed in our stake center. Since it blocks YouTube, our FH center can no longer access sites such as:

http://www.youtube.com/user/familysearch

Another site they are having trouble with is the resource videos at the bottom of this page:

https://www.familysearch.org/civil-war

Any suggestions?

jglanfield wrote:We just had the new Church firewall installed in our stake center. Since it blocks YouTube, our FH center can no longer access sites such as:

http://www.youtube.com/user/familysearch

That's the problem with YouTube being blocked -- some content will not be available, even if it is clean, helpful content. My guess is that FamilySearch will eventually provide that content on other unblocked servers, but they haven't had time to make adjustments yet since the firewall filtering policy was changed to block YouTube.

jglanfield wrote:Another site they are having trouble with is the resource videos at the bottom of this page:

https://www.familysearch.org/civil-war

As near as I can tell, that issue has nothing to do with the firewall. There are 7 videos there, and videos 1, 2, 3, and 5 all work fine. The links for 4, 6, and 7 are broken right now and won't work no matter what firewall you have. I've reported these broken links.

The FHC videos are available by accessing the FHC portal then using the training link at the bottom.

KenRichins wrote:The FHC videos are available by accessing the FHC portal then using the training link at the bottom.

Where is the FHC portal?

jglanfield wrote:Where is the FHC portal?

Nevermind... found it.

aebrown wrote:As near as I can tell, that issue has nothing to do with the firewall. There are 7 videos there, and videos 1, 2, 3, and 5 all work fine. The links for 4, 6, and 7 are broken right now and won't work no matter what firewall you have. I've reported these broken links.

All the links for the 7 videos work correctly now.

Does the FH portal contain all of the videos that are on the youtube resource channel?

no, only the Family History videos, The others can be found at lds.org/media

lds.org/media redirects to newsroom.lds.org.

And the specific youtube channel I'm wondering about is this one here: http://www.youtube.com/user/familysearch

Can those videos be found elsewhere?

Thanks!

try familysearch.org under training in the help Center

There is still the need to selectively allow Youtube content from the Church, while leaving the rest of the site blocked. The reason, missionary open houses where one might want to show people how to find information about the Church, and some may be a bit hesitant to go to lds.org for the same content, so needing to show nonmembers how to find it on Youtube is a needed thing.

I've not heard whether Websense allows this, but K9 and the enterprise version, Blue Coat Web Filter, does. You can allow certain pages while disallowing others, you can block an entire site but go in and selectively create an exception list to the blocking. Hopefully Websense has this feature that can be managed network-wide at the GSD level.

You need to send it via the Feedback link on the main site. No one here has any control of that.

Contact the Global Service Center (GSC) on matters like this.