Member
- Capture.PNG (18.65 KiB) Viewed 2489 times
We are experiencing this error on the months October and December of this year (2011). Please help!
Sorry... data not available (error!)
New Member
Grrr ... I'm in the same boat. Can't get into the calendar at all. Problem started last night and is still occurring today. Hopefully it gets resolved soon as I have appointments to schedule and can't see what time slots are already taken.
New Member
any updates?
I need to present the 2012 calendar to bishoprics and stake leaders tonight, but I can't even get on the calendar site because of this error. Any updates on when this might be resolved?
Community Administrator
sumrunner wrote:Any updates on when this might be resolved?
It's working fine for me. I wonder why some people are having this problem....
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Member
Who knows? But it's definitely a problem. I've just verified it both from my computer at home and the computers at our stake center.aebrown wrote:It's working fine for me. I wonder why some people are having this problem....
New Member
I've tried multiple browsers and computers. No dice still.
Community Administrator
Works for me as well. You might try switching to week view and/or unselecting things to display. It might be a "poisoned" event.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
Member
I tried unselecting everything. No help. I also switched to week view, and a couple of the weeks in Oct show up, but a couple others give the same error.RussellHltn wrote:Works for me as well. You might try switching to week view and/or unselecting things to display. It might be a "poisoned" event.
Community Moderators
I've not seen this error either. Works fine.
Have you read the Code of Conduct?
New Member
yes, mine was also dead (need to know when Ward Conference is!) and figured someone here would know the status. I guess I'll just scratch my head with the rest...
Member
mine works fine! ie9 win7 64-bit
Community Moderators
I doubt if anyone here can help you with the schedule of your ward conference, unless someone else from your stake recognizes your username. I suggest you contact your Bishopric.jaj78 wrote:yes, mine was also dead (need to know when Ward Conference is!) and figured someone here would know the status. I guess I'll just scratch my head with the rest...
Have you read the Code of Conduct?
New Member
Tested on Chrome and IE9 (also running W7 64). Both had the same result.
-- Removed (category by category) all Ward and Stake categories. Same error message.
-- Removed all Subscribed Locations.
-- Once all categories were removed I tried to navigate to another month and it sits on the loading wheel - spinning perpetually.
-- Switching to week view is really interesting. Still with no categories selected I can see the current week plus the previous two weeks. When I skip to next week I get the same error message. When I go past next week the calendar is fine. It looks like the issue I am experiencing is related specifically to something next week.
-- Switching by weeks I can add back categories without issue. Again, pointing towards something wrong with next week's calendar.
If anyone has further suggestions on different things to try just let me know. Happy to play guinea pig.
-- Removed (category by category) all Ward and Stake categories. Same error message.
-- Removed all Subscribed Locations.
-- Once all categories were removed I tried to navigate to another month and it sits on the loading wheel - spinning perpetually.
-- Switching to week view is really interesting. Still with no categories selected I can see the current week plus the previous two weeks. When I skip to next week I get the same error message. When I go past next week the calendar is fine. It looks like the issue I am experiencing is related specifically to something next week.
-- Switching by weeks I can add back categories without issue. Again, pointing towards something wrong with next week's calendar.
If anyone has further suggestions on different things to try just let me know. Happy to play guinea pig.
I think the OP was looking for a status update on the error with the calendar so that he could see when Ward Conference was scheduled. I doubt he was asking for someone on this board to provide that information. At least, that is how I would read it.techgy wrote:I doubt if anyone here can help you with the schedule of your ward conference, unless someone else from your stake recognizes your username. I suggest you contact your Bishopric.
Church Employee
Sounds like you are able to reproduce this with no locations selected. That would have been my first thing to recommend. Are there any others that can reproduce this with ZERO locations selected in the list on the bottom right?bjcoleman wrote: -- Removed all Subscribed Locations.
-- Once all categories were removed I tried to navigate to another month and it sits on the loading wheel - spinning perpetually.
Also, did this just start yesterday for everyone having this issue? Or was it happening before yesterday?
New Member
I'm on the calendar every day, usually multiple times per day. The problem cropped up for me around 9:30PM PT. I assumed that they were doing server maintenance.jdcr256 wrote:Sounds like you are able to reproduce this with no locations selected. That would have been my first thing to recommend. Are there any others that can reproduce this with ZERO locations selected in the list on the bottom right?
Also, did this just start yesterday for everyone having this issue? Or was it happening before yesterday?
*** UPDATE ***
Forgot to mention that Stake Central (Android) ran into errors when trying to sync my calendar (ward/stake rosters update no problem). Looks definitively to be a server side error.
Member
I can confirm that I've tried it with zero locations selected and it still has problems. Just started last night for us.jdcr256 wrote:Sounds like you are able to reproduce this with no locations selected. That would have been my first thing to recommend. Are there any others that can reproduce this with ZERO locations selected in the list on the bottom right?
Also, did this just start yesterday for everyone having this issue? Or was it happening before yesterday?
New Member
We have the same issue but our months are December 2011 and Jan 2012. Nothing is selected when trying to view either of these two months.
New Member
So is there any way to escalate this to get the issue resolved? I've need to have this corrected so that I can see appointments scheduled for Sunday. I used the general feedback link on LDS.org. Not sure if there is a better mechanism for getting someone to look at this.
New Member
The error showed up first the morning of 9/22, in the 2012 Calendar. Turned off all layers.
Have confirmed error in:
IE 9.0.8112
Firefox 3.6.22
Chrome 14.0.835
Running Win 7
The 2011 Calendar loads fine.
Have confirmed error in:
IE 9.0.8112
Firefox 3.6.22
Chrome 14.0.835
Running Win 7
The 2011 Calendar loads fine.
Community Administrator
bjcoleman wrote:So is there any way to escalate this to get the issue resolved? I've need to have this corrected so that I can see appointments scheduled for Sunday. I used the general feedback link on LDS.org. Not sure if there is a better mechanism for getting someone to look at this.
If you call Local Unit Support, there's an option for help with lds.org.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
Member
I think this is a configuration error as I have ie9 and do NOT have the error! I have also test on ie8 without the error. I have followed all the steps and can NOT get the error to appear on either my ie8 computer or my ie9 computer. Don't know what is different with my ie settings from those with the error. I beleive it may have more to do with the user log-in then with the browser.
Member
Same problem here too. Haven't been able to get into this month's calendar all day.
I get the error when viewing most months in 2011. Probably due to a setting in one or more event on those months. Hope they fix it soon.
I get the error when viewing most months in 2011. Probably due to a setting in one or more event on those months. Hope they fix it soon.
New Member
Do you happen to have that number or can you point out to me where that number is located. I've never called before and I don't see anything while poking around LDS.org.RussellHltn wrote:If you call Local Unit Support, there's an option for help with lds.org.
Community Administrator
bjcoleman wrote:Do you happen to have that number or can you point out to me where that number is located. I've never called before and I don't see anything while poking around LDS.org.
It's found in the wiki: Local Unit Support
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
I'm baffled here. Some months return a 500 error on the AJAX call that loads the calendar items. For example, my September calendar fails to load with a 500 error on this call:
https://lds.org/church-calendar/service ... 7999000/L/
However, when I drop down into weekly views instead of monthly I found that while 8/28-9/3 works, the following week returns a 500 error.
The numbers flanking the dash in each URL are in milliseconds since the epoch. I further narrowed the time range down to a very small one, from 9/6/2011 23:31 through 9/7/2011 2:48, and this produces the error as well. Strange thing though, is that we don't have anything on the calendar for this time range.
What I'm seeing so far seems to indicate a problem with the data itself. Any other thoughts?
https://lds.org/church-calendar/service ... 7999000/L/
However, when I drop down into weekly views instead of monthly I found that while 8/28-9/3 works, the following week returns a 500 error.
The numbers flanking the dash in each URL are in milliseconds since the epoch. I further narrowed the time range down to a very small one, from 9/6/2011 23:31 through 9/7/2011 2:48, and this produces the error as well. Strange thing though, is that we don't have anything on the calendar for this time range.
What I'm seeing so far seems to indicate a problem with the data itself. Any other thoughts?
Member
I messed around a bit trying to find a consistent pattern to reproduce the problem. One way that I know for sure to reproduce the problem on my calendar in any month or week is by selecting the Events without locations and one other location in the list. I can also reproduce by selecting three of the locations in the list but not selecting the Events without locations. What I'm thinking is there are either certain types of data (maybe event types or recurrence types) that are causing the problem or amounts of data that are returned. I'll keep testing to try and narrow this down a bit more.
For those that have not seen the error could you try the steps I've listed above? Perhaps start selecting items in the locations list one at a time until they are all selected or you've reproduced the error.
For those that have not seen the error could you try the steps I've listed above? Perhaps start selecting items in the locations list one at a time until they are all selected or you've reproduced the error.
Member
We only have one location other than "Events without locations". Selecting either or both doesn't cause any problems for us. And Oct and Dec still don't work regardless of what is selected (or unselected).
Community Moderators
kyleq wrote:I messed around a bit trying to find a consistent pattern to reproduce the problem. One way that I know for sure to reproduce the problem on my calendar in any month or week is by selecting the Events without locations and one other location in the list. I can also reproduce by selecting three of the locations in the list but not selecting the Events without locations. What I'm thinking is there are either certain types of data (maybe event types or recurrence types) that are causing the problem or amounts of data that are returned. I'll keep testing to try and narrow this down a bit more.
For those that have not seen the error could you try the steps I've listed above? Perhaps start selecting items in the locations list one at a time until they are all selected or you've reproduced the error.
I've never seen the error, but I'm also unable to reproduce it. I've tried selecting locations one-at-time starting then selecting them all. It doesn't matter what order I do the selection process. The calendar works fine. I am assuming that we are talking about v1 - correct?
Have you read the Code of Conduct?
Member
Yes, we're talking about v1.techgy wrote:I've never seen the error, but I'm also unable to reproduce it. I've tried selecting locations one-at-time starting then selecting them all. It doesn't matter what order I do the selection process. The calendar works fine. I am assuming that we are talking about v1 - correct?
New Member
I've been getting the same error ("Sorry, data is temporarily not available for this application. Please try again later.") for two days now. Like others, I assumed it was due to maintenance, or worried that perhaps it was my configuration, but seeing this thread tells me it's neither of those. In the past I would get that error if I tried changing too many Subscribed Locations at once... so I would just refresh and things would be OK. But for the past two days it's been there regardless of any calendar/location selections I make (all, some, none) -- but only for the months September and December 2011.
If anyone hears of any solutions or workarounds to this, please post it
(I haven't tried synching from those months to Outlook or iCal).
If anyone hears of any solutions or workarounds to this, please post it
(I haven't tried synching from those months to Outlook or iCal).New Member
mandjreid wrote:only for the months September and December 2011.
I hadn't thought about this before, but I also can't load Sep 2011, Dec 2011, or Dec 2012. For some reason, Oct-Nov 2011 and Jan-Nov 2012 work fine!
Oh, and the sync URL (iCal, Outlook, etc.) fails with the same 500 error.
Community Administrator
mandjreid wrote:(I haven't tried synching from those months to Outlook or iCal).
Well, now there's an idea. Some have been able to narrow it down by switching to week view. If you export to a iCal file, you can see what events are in that week.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
I narrowed the error down to even a couple hours (9/6/2011 23:31-9/7/2011 02:48), but I don't have anything on the calendar during that time. Also, my iCal URL returns a 500 error as well. I would guess others would have the same problem.
New Member
Flipping to Week view I've narrowed my problem to two weeks in September (11th - 24th) and the last week of December (25th-31st).
I tried a synch to Outlook, but it gets an error, so I can't get more into what might be causing a problem on those weeks.
I tried a synch to Outlook, but it gets an error, so I can't get more into what might be causing a problem on those weeks.
Community Moderators
I get the error for september, but in month view.
Saw it on the stake computer as well-frustrating.
firefox 6.0.2
Saw it on the stake computer as well-frustrating.
firefox 6.0.2
"A soft answer turneth away wrath" works great on LDSTech forum boards!
New Member
The date of the error appears to be different for various users. My calendar is fine until next week. That's when everything goes haywire. I also tried to sync with Stake Central (Android) to no avail.
Really puts us in a bind. I've got a bunch of appointments for the Bishop set up tomorrow but neither of us can see them (private calendar between the two of us and his calendar is returning the same error).
Really puts us in a bind. I've got a bunch of appointments for the Bishop set up tomorrow but neither of us can see them (private calendar between the two of us and his calendar is returning the same error).
Community Administrator
kyleq wrote:For those that have not seen the error could you try the steps I've listed above? Perhaps start selecting items in the locations list one at a time until they are all selected or you've reproduced the error.
I was just about to post I had tried your steps, and many variations of those steps, but nothing I tried reproduces the problem. But then I finally reproduced it.
It's interesting that the only situation in which I can reproduce it is:
- Week view for May 27-June 2, 2012.
- Two buildings selected: the stake center and one of the other buildings. It doesn't matter which of the other Subscribed Locations check boxes are checked or unchecked; but for this particular scenario, those two locations must be checked.
- One of the events at the stake center I would not see, except for the fact that I've checked the stake center box (it was scheduled by another ward).
- Only one event at the other building appears when I check the box for that location. It happens to be on my ward calendar, but is not a calendar I subscribe to. No events appear for that building for the week in question if the location box is not checked.
- It doesn't matter which calendars in the Subscribed Calendars list are checked; the problem occurs even if none of the calendars are checked.
- It doesn't matter how I arrive at these conditions; the error occurs when I navigate to that week with those two locations checked, or when I am on that week and check either box such that both boxes are then checked.
- One interesting thing is that this date is out in the future, so only there aren't many events. The only events shown are:
- A repeating event 9am-1pm every Tuesday and Friday.
- An all day event on that particular Saturday (which is a monthly repeating event)
- A repeating event on Wednesday evening 6-8pm, using a single custom resource.
- A non-repeating event (the only non-repeating event in this entire scenario) that uses a different (standard) resource on Wednesday evening, but overlaps the time, so it is displayed side-by-side with the previous event.
- All the previous events are at the stake center. The one event at the other building is a repeating event 9am-11:am at that building.
- Although there are plenty of similar weeks, it doesn't happen often. It happens on:
- April 22-28, which is similar to the above, but doesn't have the all day event.
- March 25-31, which is very similar to April 22-28
- Feb 26-Mar 3, which is very similar to the first scenario
- Jan 22-28, which is similar to April 22-28.
- So it appears that the one non-repeating event is an essential element, as is the event in the other building earlier on the same day.
- I'll try to narrow it down further, but thought I'd at least post these details, in case it sparks any thoughts.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Administrator
To follow up on my previous post, I've learned some more things:
- I can indeed reproduce it on month view and week view. It seems that any month that has the right combination of events will have the problem, just like any week with the right combination of events will.
- I narrowed it down to only two events:
- one is a repeating event for the non-stake center building for a calendar I am not subscribed to
- The other is a non-repeating event for the stake center; it is also for a calendar I am not subscribed to.
- If I edit the repeating event in any way (this instance only, so that it becomes an exception), the problem goes away.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
I sent feedback on LDS.org. Here is the response I received back:
"Thank you for your comment. Other visitors to LDS.org have had similar comments. This item is currently under study and correction. Your feedback is greatly appreciated.
By working together, we can improve the Church website and make it a pleasant experience for all who visit."
The problem is worse that I initially thought. The entire Bishopric in our ward is now experiencing the issue. The problem is cropping up in Oct and Dec and then multiple months in 2012. Our set-up is pretty simple. One stake for all of our building resources. As mentioned earlier - this happens even when there are no subscribed calendars and no subscribed locations.
"Thank you for your comment. Other visitors to LDS.org have had similar comments. This item is currently under study and correction. Your feedback is greatly appreciated.
By working together, we can improve the Church website and make it a pleasant experience for all who visit."
The problem is worse that I initially thought. The entire Bishopric in our ward is now experiencing the issue. The problem is cropping up in Oct and Dec and then multiple months in 2012. Our set-up is pretty simple. One stake for all of our building resources. As mentioned earlier - this happens even when there are no subscribed calendars and no subscribed locations.
Community Administrator
If you don't check any of the subscribed calendars, and none of the subscribed locations, then you will see zero events on the calendar display. When people have said that it didn't matter what was selected, I didn't think they actually made sure that every single subscribed calendar and subscribed location check box was cleared.bjcoleman wrote:As mentioned earlier - this happens even when there are no subscribed calendars and no subscribed locations.
In my testing, it was definitely related to a couple of events; if either of those were hidden, the problem did not occur. That clearly points to particular calendar data and how it is displayed. But if you have problems with no events displayed, that would seem to point to a different kind of problem.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
same error code here. WEEK view worked yesterday - but not today. Logged in as my daughter and it works for her Stake - but only in Week view. Error pops up for Month view. I then started getting email messages as we just had a Stake Training last TUE and now everyone wants to get on to see the new system. Any estimate for a fix?
Community Administrator
aebrown wrote:I can indeed reproduce it on month view and week view. It seems that any month that has the right combination of events will have the problem, just like any week with the right combination of events will.
Same here. I can do with with the right pair selection of "Events without Locations" and one of the two buildings that are set up in the system. No other combination will do that.
One of the building calendars has but a single non-repeating event. The "Events" calendar has nothing on that day. So ti's not a date, or display "collision".
Another oddity I've seen: The Stake Center location will double, sometimes triple up the display of some repeating events.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
I found that un-subscribing from one particular calendar, I have been able to get the calendar to display. In this case the calendar was a stake calendar for general church events, so the calendar would not have any resources scheduled with it.
Before unsubscribing, I had tried unchecking all boxes. That did not fix the problem, the calendar for the last week view of December, or the month view for all of December would not display.
Before unsubscribing, I had tried unchecking all boxes. That did not fix the problem, the calendar for the last week view of December, or the month view for all of December would not display.
Member
Temporary Solution - Sorry, data is temporarily unavailable...
I also was having the problem and also found that one of Ward Calendars that was causing the error. When I unsubscribed to the Ward Young Women calendar, everything poplulated.
I'm not sure why subscribing to the Ward YW calendar caused the error message, but like WilliamsAC said, it worked and may help others who are trying any work-a-round until the problem can be resolved.
------Temporary Solution: Unsubscribe to all but one of the Calendars and try adding them one by one.
Thank you WilliamsAC!
I'm not sure why subscribing to the Ward YW calendar caused the error message, but like WilliamsAC said, it worked and may help others who are trying any work-a-round until the problem can be resolved.
------Temporary Solution: Unsubscribe to all but one of the Calendars and try adding them one by one.
Thank you WilliamsAC!
New Member
Trying individual Calendars one at a time didn't work for me...
Unfortunately, unselecting all locations and all calendars, then trying them individually returns the same error. Even when I have no boxes checked it says the "data is not available." 
New Member
Another thing I noticed, if I try to create a new Event on any calendar, the link to "send email about this event" is no longer there and my iCal sync doesn't see the new event when I create it.
Community Administrator
I've noticed that once the error occurs, simply unchecking everything doesn't always clear it up. I have to go to a different month /week and then come back. And in my case, it's not any one calendar but certain combinations that trigger it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
michaelfish wrote: ------Temporary Solution: Unsubscribe to all but one of the Calendars and try adding them one by one.
I see what you mean! I unsubscribed from all calendars, then added them back one by one. I found the culprit this way, but it's not an "optional" calendar for my calling by any stretch of the imagination, so there's no really good workaround here... I need the data!
New Member
Temporary work around is not working for me (if I understood the suggestion).
I have 20+ subscribed calendars available to me. Of which 20 are normally turned on. When the problem first occurred I tried to narrow it down by:
-- Unchecking the first calendar and refresh the page
-- Continue (one by one) until all calendars are unchecked
-- This did not find the culprit. Same error message every time.
-- With no items checked I started adding them back, one at a time. This time, instead of refreshing I would navigate to a "good" week and then try to access a "bad" week.
-- Did not help. Same results.
Maybe I'm in the same boat as RussellHltn - it must be a combination of calendars. If that is the case then I'm done. Way too many options with 20+ calendars to try and figure out which might be the problems.
I have 20+ subscribed calendars available to me. Of which 20 are normally turned on. When the problem first occurred I tried to narrow it down by:
-- Unchecking the first calendar and refresh the page
-- Continue (one by one) until all calendars are unchecked
-- This did not find the culprit. Same error message every time.
-- With no items checked I started adding them back, one at a time. This time, instead of refreshing I would navigate to a "good" week and then try to access a "bad" week.
-- Did not help. Same results.
Maybe I'm in the same boat as RussellHltn - it must be a combination of calendars. If that is the case then I'm done. Way too many options with 20+ calendars to try and figure out which might be the problems.
Community Administrator
bjcoleman wrote:Temporary work around is not working for me (if I understood the suggestion).
I don't think you quite understood the suggestion. It was that you uncheck calendars until the problem goes away, then add them back one by one until you find the calendar containing the problem. But if I understand your posts correctly, your problem is so severe that even when all calendars are unchecked, you still have the problem. In that case, there is no point in adding the calendars back one by one, since you already have the problem with no calendars.
bjcoleman wrote:Maybe I'm in the same boat as RussellHltn - it must be a combination of calendars.
I don't understand this statement in light of your other statements. You've said multiple times that having all calendars unchecked causes the problem. So if that is true, then it doesn't matter what combination of calendars you have -- the problem occurs no matter what.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
bjcoleman wrote:Temporary work around is not working for me (if I understood the suggestion).
You don't need to uncheck the calendars, you need to unsubscribe (under options menu at right) from them. Everything immediately started working for me when I unsubscribed from all calendars, although I had nothing to look at. Adding them back in one by one (unsubscribe, then return to calendar view) led me to find the culprit. Just unchecking them doesn't get around the error.
Community Administrator
elesel wrote:Just unchecking them doesn't get around the error.
Well, simply unchecking a combination of calendars or locations has gotten around the error every time for me. But it's good to have an additional technique that works for some people. Clearly, this is an elusive bug that has been quite difficult to narrow down.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Administrator
bjcoleman wrote:Maybe I'm in the same boat as RussellHltn - it must be a combination of calendars.
Just to be clear, for me it's not a combination of calendars, but subscribed locations that does it.
You've unchecked all the calendars AND the subscribed locations and still get an error?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
Using "select subscriptions" in the Options menu, then unsubscribing from all calendars and then systematically adding calendars one at a time I was able to identify the calendar (happens to be our stake calendar) that throws the "data not available" error.
I second the notion that simply unchecking the boxes to the right does not provide a workaround. I'm guessing those boxes simply hide and show the calendars you've subscribed to. You have to go into options to actually add and remove subscriptions. It's working fine for me now... But I can't see the stake calendar. If somebody comes up with a final resolution, please let us know.
I second the notion that simply unchecking the boxes to the right does not provide a workaround. I'm guessing those boxes simply hide and show the calendars you've subscribed to. You have to go into options to actually add and remove subscriptions. It's working fine for me now... But I can't see the stake calendar. If somebody comes up with a final resolution, please let us know.
New Member
As I read through this post and based on the experience our Stake is having, here are some common points.
The issue cropped up between Sept. 20th and Sept. 22nd.
The issue most often affects the "Stake" calendar.
Many users have posted that the issue affects the months Oct., Nov., Dec.
This is the body of an email I sent to our SES.
I subscribed to the two calendars that are presenting the error, and tried to download the .csv to see if the issue was related to the presentation of the data on the webpage, but I got the 500 error, that has been previously reported. My thought was that there may be some unique character that is triggering the issue, like a single quote/apostraphe ('), or double quote("), etc... so we can give the development team something specific to look for.
The only way for me to get by the error is to not subscribed to the "Stake" calendar, or the "Primary" calendar. This isn't really a workaround, as there is no way for me to get that data electronically. Yes, I know there was life before electronics and we will survive.
I hope the development team is able to find the issue soon and resolve it quickly.
The issue cropped up between Sept. 20th and Sept. 22nd.
The issue most often affects the "Stake" calendar.
Many users have posted that the issue affects the months Oct., Nov., Dec.
This is the body of an email I sent to our SES.
The error also appears when I check the subscribed location "Events without Locations."This is the testing I have performed with Internet Explorer 8. (I will have to test other browsers later.) I am attaching the error that I get.
I subscribed to the "Stake" calendar. I recieved an error on the following months.
January 2011
February 2011
April 2011
May 2011
October 2011
November 2011
December 2011
I changed my view from "Month" to "Week." I received an error on the following weeks and most of them would not load.
Jan 2 - 8 (one error, but it loaded anyway)
Jan 16 - 22 (one error)
Jan 23 - 29 (one error)
Jan 30 - Feb 5 (one error)
Feb 6 - 12 (one error, but it loaded anyway)
Apr 3 - 9 (two errors)
Apr 10-16 (one error)
Apr 24 - 30 (one error)
May 1 - 7 (two errors)
May 8 - 14 (one error)
Oct 2 - 11 (one error, but it loaded anyway)
Oct 23 - 29 (one error)
Oct 30 - Nov 5 (one error)
Nov 6 - 12 (two errors)
Nov 20 - 26 (one error)
Nov 27 - Dec 3 (one error)
Dec 4 - 10 (two errors)
Dec 11 - 17 (one error)
Dec 18 - 24 (one error)
Dec 25 - 31 (one error)
I un-subscribed from the "Stake" calendar and re-checked the above weeks. Here are the weeks that still posted errors.
Dec 4 - 10 (one error, but it loaded anyway)
Dec 25 - 31 (one error)
I un-subcribed from the ward calendar named "Primary" and the former two weeks no longer presented an error.
I re-subscribed to the "Stake" calendar and re-tested the former two weeks and got errors.
Dec 4 - 10 (two errors)
Dec 25 - 31 (one error)
With that information, I am lead to believe that there is an event on the "Stake" calendar during each of the weeks listed first that have something triggering the error. The weeks that pop the error, but still load seem to be the first week selected in a month that has errors. The weeks that pop two errors seem to be the weeks that have errors and be the first week selected in a month that has errors.
Now, that we know what weeks are erroring out. The next step is to figure out which events are generating the error, that may prove to be tricky since we can't get to them. Then find out why. Then apply changes to resolve the error.
I am curious if the results would be the similar if the same tests were performed from a different ward or user.
I will report my findings to the forum and see if anyone has other ideas.
I will keep you posted.
I subscribed to the two calendars that are presenting the error, and tried to download the .csv to see if the issue was related to the presentation of the data on the webpage, but I got the 500 error, that has been previously reported. My thought was that there may be some unique character that is triggering the issue, like a single quote/apostraphe ('), or double quote("), etc... so we can give the development team something specific to look for.
The only way for me to get by the error is to not subscribed to the "Stake" calendar, or the "Primary" calendar. This isn't really a workaround, as there is no way for me to get that data electronically. Yes, I know there was life before electronics and we will survive.
I hope the development team is able to find the issue soon and resolve it quickly.
New Member
Data not available error
The calendar for Peachtree City, GA ward has had this problem on the September monthly view for about a week. Fortunately, the week and day views are OK. But need to have it fixed.
New Member
Yes. I never have subscribed locations selected as an option.RussellHltn wrote:Just to be clear, for me it's not a combination of calendars, but subscribed locations that does it.
You've unchecked all the calendars AND the subscribed locations and still get an error?
I will try to remove all of the calendars and then manually add them back in (vs using the checkboxes). Hopefully that will narrow down the problem calendar.
EDIT:
Manually removed all calendars until I got down to just one. Same error. To confirm that that it wasn't that one calendar I removed that last one added one other random calendar. Same problem. I didn't see an option to remove Locations so all I can do there is keep those options unchecked.
So right now, my view shows only one calendar (in this case Primary), with Primary checked. I have 4 subscribed locations - all unchecked. Still get the same error.
Church Employee
Can anyone confirm whether the time period that is causing the error message contains the last instance of a repeating event? We've found and are fixing an issue where the final instance of certain repeating events (especially those created by an .ical import) may cause this error.
Thanks to all for the great amount of detail you have included in this thread so far. We are working hard to find out what we broke...
Additionally, if anyone who can regularly recreate this problem can PM me with their unit no. and the time range where they see the issue, it would be helpful.
Thanks to all for the great amount of detail you have included in this thread so far. We are working hard to find out what we broke...
Additionally, if anyone who can regularly recreate this problem can PM me with their unit no. and the time range where they see the issue, it would be helpful.
Community Administrator
jdcr256 wrote:Can anyone confirm whether the time period that is causing the error message contains the last instance of a repeating event? We've found and are fixing an issue where the final instance of certain repeating events (especially those created by an .ical import) may cause this error.
The combination I have been able to use to reliably reproduce the problem does not involve the last instance of a repeating event. It does include a repeating event, but every instance of it that happens to hit another particular non-repeating event causes the error.
I'll PM you my details.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
I narrowed most of the problems down to our "Stake General Information" calendar. That cleared up September but when I move to December, I get a totally different error message, "There was a problem authenticating your request. Please contact the Global Services Help Desk." I narrowed that one down to our "Stake Single Adults" calendar. It's appears to me that these issues are only happening on the stake calendars. The work around for now of "unsubscribing" to them via "Options > Select Subscriptions" does work for us.
New Member
I get the error when trying to access the calendar in December 2011 or beyond. I also get it when trying to run the calendar wizard an import events from the old calendar to the new one (our stake has just started the migration process).
New Member
Nov & Dec 2011 Calendar Info Unavailable (view, print, navigate, etc.)
Any new information on the calendar problems? Navigation (monthly, weekly, etc.) and Print/Download for Nov 2011 and Dec 2011 are the troubled months for me.
- Sorry, data is temporarily not available for this application. Please try again later.
- There was a problem authenticating your request. Please contact the Global Services Help Desk.
- Sorry, data is temporarily not available for this application. Please try again later.
- There was a problem authenticating your request. Please contact the Global Services Help Desk.
Community Administrator
The developers are diligently working at tracking it down, but it is an elusive bug (as you can see if you read this whole thread). I'm sure we'll be told when it is found and fixed.EGLandree wrote:Any new information on the calendar problems?
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
Sorry, data is temporarily not available for this application. Please try again later
Dear LDS.org Technical Support,
I am the ward web master as well as Bishop of the Oak Brook Ward (375004), Logan Utah Stake (500828)and we have not been able to get into out Wards on-line calendar at LDS.org. We receive the following error message, "Sorry, data is temporarily not available for this application. Please try again later." and the calendar will not load. I've had several member report this problem as well where we rely on this calendar for all announcements to the ward. Can you please assist in getting our calendar back on-line.
Thank you!
Bishop R. Jason Tubbs
I am the ward web master as well as Bishop of the Oak Brook Ward (375004), Logan Utah Stake (500828)and we have not been able to get into out Wards on-line calendar at LDS.org. We receive the following error message, "Sorry, data is temporarily not available for this application. Please try again later." and the calendar will not load. I've had several member report this problem as well where we rely on this calendar for all announcements to the ward. Can you please assist in getting our calendar back on-line.
Thank you!
Bishop R. Jason Tubbs
New Member
I have read this thread with great interest. We have had this issue for a few weeks. It does not appear to be browser or workstation related. It's broken for everyone. I am in the Morton Ward (77097), Centralia, Washington Stake (511153). Our Stake went live with the new calendar Sept. 1st... worked until a week or two ago.
I am seeing two errors:
Sorry, data is temporarily not available for this application. Please try again later.
There was a problem authenticating your request. Please contact the Global Services Help Desk.
Interestingly, if I unsubscribe from "Centralia Washington Stake" calender then everything appears to work. I am still subscribed to all the other stake calendars (YM/YW, Primary, etc) and they populate fine. The week view works for some weeks so it is as if the Stake calendar has holes. I do not have the locations checked, never have.
Is this something the Stake webmaster can fix or is this something bigger?
Bishop Randall B. Smith
I am seeing two errors:
Sorry, data is temporarily not available for this application. Please try again later.
There was a problem authenticating your request. Please contact the Global Services Help Desk.
Interestingly, if I unsubscribe from "Centralia Washington Stake" calender then everything appears to work. I am still subscribed to all the other stake calendars (YM/YW, Primary, etc) and they populate fine. The week view works for some weeks so it is as if the Stake calendar has holes. I do not have the locations checked, never have.
Is this something the Stake webmaster can fix or is this something bigger?
Bishop Randall B. Smith
Community Administrator
jtubbs wrote:Can you please assist in getting our calendar back on-line.
forhire wrote:Is this something the Stake webmaster can fix or is this something bigger?
At this time, it appears to be a problem that the developers need to fix. You can try calling Local Unit Support to insure they are aware of the problems and have your information to help them pinpoint the error.
While there are some church employees here, this is primary a peer-to-peer help forum. So what we can do here is quite limited.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
Church Employee
We are working to fix a bug that was introduced last week. From the symptoms described, it should be the same bug for all who have posted in this thread.forhire wrote:Our Stake went live with the new calendar Sept. 1st... worked until a week or two ago.
I'll post again when the fix is deployed to have each of you confirm if it is working again for you.
New Member
Awesome. And let me just say "Thank You" in advance for when this gets fixed. It will be very appreciated!jdcr256 wrote:We are working to fix a bug that was introduced last week. From the symptoms described, it should be the same bug for all who have posted in this thread.
I'll post again when the fix is deployed to have each of you confirm if it is working again for you.
New Member
Fix for all?
Will the fix be applied to all units, or will we need to raise an incident somewhere for the fix to be applied? In the meantime, I've subscribed to this thread for daily updates...
Lakeville Stake - two calendars affected (Stake Activities and Stake Meetings), different weeks/months for both, some extending through 2013 (so I like the poisoned event theory).
Lakeville Stake - two calendars affected (Stake Activities and Stake Meetings), different weeks/months for both, some extending through 2013 (so I like the poisoned event theory).
Church Employee
The calendar application has been updated with a bug fix as of 3:30 MDT. Please check and let me know if you are still seeing the issue. Please clear your browser cache before confirming if you still have the problem.
Note that the only issue fixed in this release is the issue discussed in this thread.
Note that the only issue fixed in this release is the issue discussed in this thread.
New Member
Cleared the browser cache and retried. Same problem.
Member
Problem still persists on my end.
Community Administrator
I hit delete for "temporary Internet files" in IE8 and still get the error.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
I did clear my cache, but I'm still seeing the problem as before, except that I can now see December 2011. I still can't load September 2011 or December 2012. I'm alternating between the following errors:jdcr256 wrote:The calendar application has been updated with a bug fix as of 3:30 MDT. Please check and let me know if you are still seeing the issue. Please clear your browser cache before confirming if you still have the problem.
Sorry, data is temporarily not available for this application. Please try again later.
There was a problem authenticating your request. Please contact the Global Services Help Desk.
Community Administrator
I, too, still have the problem on build 2461. I see no difference at all in the behavior, even after clearing my browser cache.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Member
I could add that the problem is more intermittent now. I can sometimes see Oct and Dec, but if I change an event the same problem occurs. Or, if I switch to another month and then come back to Oct or Dec, they may or may not show up. Really weird.
New Member
I can confirm this. Now I can see September 2011, which I haven't been able to since last week, but I'm not sure for how long.jglanfield wrote:I could add that the problem is more intermittent now.
Church Employee
Ok, try it now... 
Apparently we had a little hiccup with the deploy at 3:30 today, so not all the servers got updated. It should be fixed now. So please try again and let me know your results.
Thanks for your patience.
Apparently we had a little hiccup with the deploy at 3:30 today, so not all the servers got updated. It should be fixed now. So please try again and let me know your results.
Thanks for your patience.
New Member
jdcr256 wrote:Ok, try it now...
It's working for me now. Thanks! A lot!
Community Administrator
Sorry, no joy. Even after clearing cache.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
Community Administrator
jdcr256 wrote:Ok, try it now...
Still not working for me with Build 2462.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Member
aebrown wrote:Still not working for me with Build 2462.
Same here, although now I can access Oct consistently, but Dec I cannot access (also consistently).
Community Administrator
aebrown wrote:Still not working for me with Build 2462.
IIRC, we both were able to duplicate the error message with subscribed locations, but others were having problems with just calendars, right?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
New Member
It's fixed for us! This resolved both of the errors we were getting (1. no data, 2. authentication). Thank you to you and the team for your dedication to the Lord's work and getting this fixed!
New Member
All Fixed
Both errors are fixed for us now as well (Lakeville Stake), for all weeks/months, going backwards and forwards.
Can you tell us what the problem and eventual fix was? Anything we should be on the lookout for?
Can you tell us what the problem and eventual fix was? Anything we should be on the lookout for?
New Member
The error still appears for me the first time I select the months Oct., Nov., or Dec.
The calendar does come up after the error window, so something is working...but I wouldn't say the issue is resolved.
The calendar does come up after the error window, so something is working...but I wouldn't say the issue is resolved.
Church Employee
Thanks to everyone for their quick responses as we've been trying to fix this. We'll continue to look at it.
Is there anyone left who simply can't see calendar data at all during specific time periods? I know there were a couple who had to turn on locations to reproduce the issue, which looks like it might be a separate issue. So, does anyone see the issue where data refuses to load without turning on a location?
Is there anyone left who simply can't see calendar data at all during specific time periods? I know there were a couple who had to turn on locations to reproduce the issue, which looks like it might be a separate issue. So, does anyone see the issue where data refuses to load without turning on a location?
Member
My December data won't load. Every week will display in week-view, but I can't see anything in month-view.
New Member
I still can get past Oct 2011. This was first reported to me by others in my ward who were having problems getting past Oct. I thought it was just a user issue, but it was more serious than that. We are dead in the water for updating or even seeing calendars past Oct.
Addendum: After reading several of the posts, I found that if I went to the weekly display, I could tab through November. Once past November I could then display December in the month mode again. This is a work around for me to get to the other months, but I will have to send out a mass email to the ward explaining how to work around the problem if they want to see past October.
Addendum: After reading several of the posts, I found that if I went to the weekly display, I could tab through November. Once past November I could then display December in the month mode again. This is a work around for me to get to the other months, but I will have to send out a mass email to the ward explaining how to work around the problem if they want to see past October.
Nick Lewis
Melbourne Ward Clerk
Cocoa Florida Stake
Melbourne Ward Clerk
Cocoa Florida Stake
New Member
As an aside, nice Klein bottle (image to the left
New Member
After reading several of the posts, I found that if I went to the weekly display, I could tab through November. Once past November I could then display December in the month mode again. This is a work around for me to get to the other months, but I will have to send out a mass email to the ward explaining how to work around the problem if they want to see past October.
Nick Lewis
Melbourne Ward Clerk
Cocoa Florida Stake
Melbourne Ward Clerk
Cocoa Florida Stake
Member
This is still a major problem and I've seen no further discussion. Is there an assumption that it is fixed, or is it conference week and everyone is too busy with other stuff?
Community Moderators
The issue is still under investigation and you're probably correct that the Conference is taking precidence - as it should.jglanfield wrote:This is still a major problem and I've seen no further discussion. Is there an assumption that it is fixed, or is it conference week and everyone is too busy with other stuff?
Have you read the Code of Conduct?
Member
Perfect. Thanks for the updatetechgy wrote:The issue is still under investigation and you're probably correct that the Conference is taking precidence - as it should.
And conference was outstanding!
New Member
Also seeing this problem
I am a Stake Clerk that is presently trying to schedule everything for 2012, and I have also seen this problem since 9/22. I mainly use Google Chrome (because it seems to work the best with this new calendar system), but I get this error when trying to view the months of Nov & Dec 2011. If I switch to IE9 then I can see them. Hope someone figures this out soon as this is a significant time in the 2012 calendaring process! Thanks.
New Member
I have also been able to trigger the issue if I have more than one subscribed location checked.
New Member
I also tried switching the week view instead of the month view when using Google Chrome and I can see every week in the months of Nov and Dec! So not in month view, but can in week view.
Member
I'm assuming this problem persists for everyone else? I couldn't view December today. Just checking...
New Member
I am still getting the error, and I had a building scheduler notify me stating the following:
I am getting that error message again for Feb and March 2012 but only when Legacy building and Roundrock are both checked. All buildings alone are no problem. All together without Legacy seems OK.
Community Moderators
josephcreed wrote:I am still getting the error, and I had a building scheduler notify me stating the following:I am getting that error message again for Feb and March 2012 but only when Legacy building and Roundrock are both checked. All buildings alone are no problem. All together without Legacy seems OK.
My guess is that there is something on the Legacy Meetinghouse calendar that is triggering the problem. While the developers are trying to figure it out, you might begin in February 2012 to see if you can figure out which event is causing the trouble. There are hints and possibilities earlier in this thread.
New Member
lajackson wrote:My guess is that there is something on the Legacy Meetinghouse calendar that is triggering the problem.
Thank you.
I will look, however I can't trigger the issue unless both buildings are selected, so I am not really sure how I am going to identify the issue.
I don't recall a solution being presented if there was a single event that was generating the error. Is the thought that there is some character in the data that is throwing the error? Is the thought that there is some corruption in the data that is not user accessible and editable and I need to try and delete and re-enter the event? That may be a little bit of a challenge as I don't have access rights to edit any events in either building, so I will need to find out which building and then which ward the event is associated with. I can then contact a clerk in the ward and have them try to re-enter the event.
I will report back my findings.
Community Moderators
josephcreed wrote:I don't recall a solution being presented if there was a single event that was generating the error. Is the thought that there is some character in the data that is throwing the error? Is the thought that there is some corruption in the data that is not user accessible and editable and I need to try and delete and re-enter the event? That may be a little bit of a challenge as I don't have access rights to edit any events in either building, so I will need to find out which building and then which ward the event is associated with. I can then contact a clerk in the ward and have them try to re-enter the event.
If I were you, I would not worry about it because you cannot edit the calendars that seem to trigger the problem in your case. You may have found a different variant of the bug, or a different bug.
Back around post #59 in this thread, and a few before, you will find the closest to any detail that was found. As I quickly reread the posts, the problem seemed to be on stake calendars, and related to repeating events. If you reread about 4-5 posts back there you should get a feel for the theory.
But unless a really big light bulb turns on as you read the posts, I would not really think it worth the effort, at this point, for you to do much since you would have to work through a ward editor to make changes and test things.
That said, if you have the time and inclination and think you might find something, feel free. If you can make a change to the building calendar that makes the problem go away, and then change it back and trigger the problem again, it would be worth sending details to the development team.
New Member
Sorry, data is temporarily not available for this application
I'm still having the same error: "Sorry, data is temporarily not available for this application". The application show the message when it is loading, so I cannot enter and made any changes to fix it.
New Member
I am a Stake Clerk and on the calendar almost daily the last few months working on the 2012 calendars for our stake. This error started for me on 10/29 after the upgrade to Ver 2 of the calendar. I get it with trying to delete the extra events that were created when the system transitioned our Ver 1 calendars into Ver 2. The system kept the original repeating events and the changed ones in the series when it transitioned them. I was able to fix all of the but two. These two both give this error message ("Sorry, data is temporarily not available for this application") when I try to delete them. This happens in both Google Chrome and IE9. It seems like these two events are corrupted in some way, because I was able to delete others in the series. So how do I delete them now????
New Member
I've read through a lot of this thread, but not all of it, so if this has already been answered, I apologize. I'm trying to import events from an iCal calendar, but I get this error when I go to the Setup & Import page on step 2 (Import Events). It keeps looking like it's trying to load the classic calendar events, but it never finishes. I also don't see a link on that page for importing iCal calendars. I'm assuming that link would show up in the same section as the classic calendar events. I've tried this with the same results on multiple computers, multiple OSes, multiple browers, and multiple LDS.org accounts.
Has anyone else seen this error when trying to do an import of iCal or classic calendar events, or does anyone have an update as to when the issue might be fixed?
Has anyone else seen this error when trying to do an import of iCal or classic calendar events, or does anyone have an update as to when the issue might be fixed?
Member
I had to delete an entire calendar to get around that problem
New Member
I cannot delete the entire calender because after login I received the message: "Sorry... data not available (error!)". I guess if some calendar administrator could delete it for me.
Community Administrator
I'm guessing that you are a calendar administrator for your ward or stake if you were thinking you could delete a calendar. But if you were responding to this post, I would note some things:schpilmanpa wrote:I cannot delete the entire calender because after login I received the message: "Sorry... data not available (error!)". I guess if some calendar administrator could delete it for me.
- Deleting a calendar is a rather drastic move -- I would recommend that you make sure that you've tried everything else before you do that, unless the calendar in question is truly unimportant, or so small that it can be recreated easily.
- If you get the "Sorry... data not available (error!)" message after login and cannot do anything at all with the calendar, is that something everyone in your ward or stake experiences, or is it unique to you?
- Work with another calendar administrator. See if he can duplicate the problem you are facing, and try to narrow it down. If you can work together to narrow it down, perhaps you can delete an event or two that is problematic.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
Now when I try to delete the event that was giving this error, I get the error and then when I close that popup window the main calendar window gives a timer icon that goes on forever and I have to just kill the whole session (I believe others where also seeing this issue). So it has gone from bad to worse for me!
Senior Member
I am also getting this error. It may have started when I tried to copy an event from one date to another rather than create a new event. But now I have this one event in 2012 that needs to be adjusted and I cannot edit or delete it. So I'm very close to trashing the whole calendar and starting over. Yes, it's drastic, but if I can fix the problem RIGHT NOW then I'm ready to do it. I've been dealing with this for too long already.
My real name is Greg Anderson.
Community Administrator
Have you tried to right click on the event and choose "Delete Event" (for single events) or "Delete This Event Only" (for an instance of a repeating event)? Some people have success doing that when editing an event fails.mrrad wrote:I am also getting this error. It may have started when I tried to copy an event from one date to another rather than create a new event. But now I have this one event in 2012 that needs to be adjusted and I cannot edit or delete it. So I'm very close to trashing the whole calendar and starting over. Yes, it's drastic, but if I can fix the problem RIGHT NOW then I'm ready to do it. I've been dealing with this for too long already.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Senior Member
I've tried EVERYTHING short of "the nuclear option." So...
EDIT: I went ahead and deleted the calendar that was giving me trouble. As it turns out, it wasn't so bad. We have 14 calendars and this one didn't have many events remaining for 2011 and not many had already been added to 2012. So re-entering events took a few minutes but my unwanted event is GONE and that was well worth the effort.
Now I guess the only problem is contacting those who would have been subscribed to the old (now gone) calendar and encouraging them to subscribe to the replacement.
EDIT: I went ahead and deleted the calendar that was giving me trouble. As it turns out, it wasn't so bad. We have 14 calendars and this one didn't have many events remaining for 2011 and not many had already been added to 2012. So re-entering events took a few minutes but my unwanted event is GONE and that was well worth the effort.
Now I guess the only problem is contacting those who would have been subscribed to the old (now gone) calendar and encouraging them to subscribe to the replacement.
My real name is Greg Anderson.
New Member
Help! I cannot enter in calendar because after login I received the message: "Sorry... data not available (error!)".
New Member
Has anyone come up with a solution to this problem yet? I am still unable to delete several events from a repeating event.
New Member
It's happening the same here in Buenos Aires, Argentina. Our Stake Clerck called to GSC, and received the answer "maybe that is not for Argentina".
But worked fined until the upgrade to Calendar 2.0. Also, another guy, who I know he is "techie", also received the message about a repeating event, but nobody of us can enter into the Calendar, so these answers are nonsense.
Please, let us continue to looking for a real solution!!!
But worked fined until the upgrade to Calendar 2.0. Also, another guy, who I know he is "techie", also received the message about a repeating event, but nobody of us can enter into the Calendar, so these answers are nonsense.
Please, let us continue to looking for a real solution!!!