Admin note: I've renamed this thread since the original title had little to do with the subject.
I'm not aware of any policies regarding this. You might have to ask the FM group.
One concern I'd have about Voip is that I would expect it to go down in a extended/wide spread power outage. POTS tends to stay up unless the lines are cut.
Since CHQ pays for the phone, I don't see this as a local concern.
Have you searched the
Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your
Profile to include your general location.