New Online Personal Progress Registrants Not Allowed to "Start Now"

We had a few of our YW register for the online Personal Progress within the past month but they were not allowed to start any experiences or projects. When they clicked on "Start Now", the website reloaded to the same page but did not register anything. Multiple computers were used, all with the same result. It was tried again yesterday and still happened. Is this an issue with the website, or on our end?

Those who had registered in the past and had data already entered had no issues adding more information.

Have you submitted feedback through the Provide Feedback link on the Personal Progress page?

Yes, and this is the only response I have received:

The LDS Church responded on August 4, 2011 at 10:32 AM as follows:
Thank you for visiting lds.org and sharing your feedback. I will forward your question to someone who should be able to help with those technical issues. Thank you for your patience. We are trying to improve our response time to the large amount of feedback we receive. We hope that LDS.org will become a positive experience for you.