5 months of Study Notebook error with no resolution

I've been reporting this error through the feedback system on lds.org for several months with no real response other than, "We'll assign someone to it." Can anyone help me figure out what's going on? It doesn't seem to matter how I log in, or what link I attempt to use to get to My Study Notebook. I always get this page.

I'll be happy to look into it. What is the username you are using to log into lds.org?

thanks
Mindie (lds.org dev lead)

SorensonMi wrote:I'll be happy to look into it. What is the username you are using to log into lds.org?

thanks
Mindie (lds.org dev lead)

Since the LDSTech forum is linked to the user's LDS Account, user camrow must be using that same user name to login to lds.org.

Thank you for looking into my issue. My login is indeed camrow on lds.org. Honestly, I think I'd like to know what happened as much as having it resolved. Please let me know what you find.

Thanks.

Thank you for looking into my issue. My login is indeed camrow on lds.org. Honestly, I think I'd like to know what happened as much as having it resolved. Please let me know what you find.

Thanks.

SorensonMi wrote:I'll be happy to look into it. What is the username you are using to log into lds.org?

thanks
Mindie (lds.org dev lead)

thanks. I will look into it and get back to you.

Mindie

SorensonMi wrote:thanks. I will look into it and get back to you.

Mindie

Any clue as to what's going on yet?

Yes, we believe we have found the problem and will be releasing a fix for it later this week. I will let you know when the fix is in production.

thanks for your help!
Mindie

Thank you, Mindie.

Pointer just lose my database location?

SorensonMi wrote:Yes, we believe we have found the problem and will be releasing a fix for it later this week. I will let you know when the fix is in production.

thanks for your help!
Mindie

Has there been any fix? I have this same "page not found" error no matter what link I click on to get to study notebook, no matter what browser I use, no matter what computer I use. I have reason to believe it has something to do with the fact that I also use my Nexus 4 smartphone (android based) to make notes in the scriptures. Please help