Missionary Online Recommendation System logins not functioning

I'm seeing failure to login to the Missionary Online Recommendation System from two different browsers today. Anyone else having issues? I've tried both Safari and Firefox from a Mac. Thank you.

I'm also having the problem from Window ie8.

But it works fine for me with Firefox or Chrome or IE8.

aebrown wrote:But it works fine for me with Firefox or Chrome or IE8.

An update: I have reports from a bishop and stake president that they cannot login. I wonder if it is a problem only for those who have submission privileges (I do not). But it does seem to be widespread.

I am a Branch President, and cannot log in today. A missionary candidate in my branch can log in just fine, so I assume it is a problem with leader accounts.

I'm a YSA Stake Clerk (out of unit member) and haven't been able to login all day. I've tried Safari and Firefox on Mac, and IE7 on Windows, tried three different networks, all with the same result: a return to the login screen with no login credentials, but no authentication error either. The Stake President and three bishops experience the same result.

AND, one of the missionaries in our Stake couldn't log in either.

Just got off the phone with my Bishop and he is not able to login to the system, either.

I have tried both Safari and Firefox and can't log in.

I have noticed it being down today as well. I enter my login credentials and it looks like it's going to load, but then just loads a fresh login page. No login error message, no failed password warning, just a fresh page. If I enter an incorrect password, however, I do get an error message for that. I have tried logging in directly as well as navigating to the site through the lds.org/leader portal. Same error.

It is now up and running.

crislapi wrote:It is now up and running.

And two weeks later I'm getting a call from a high councilor (we're in the same ward) saying his son is having trouble setting up his account. Specifically, he's being told his signon is already in use (or something like that, remember I'm hearing this second-hand). Any insights on this?

jwtaber wrote:And two weeks later I'm getting a call from a high councilor (we're in the same ward) saying his son is having trouble setting up his account. Specifically, he's being told his signon is already in use (or something like that, remember I'm hearing this second-hand). Any insights on this?

If he's having trouble setting up his account, that's because you can't create an account on the mission recommend system - you are granted access because you either are a bishop/clerk or the bishop/clerk has initiated a recommend for you. If he has never been in there before, the most likely explanation is he doesn't currently have a recommend so the system won't let him log in. He needs to talk to the bishop.

If it's that he already has an account, it's because he is trying to create a second account for the same membership info. This is probably also true and is related to #1. With no recommend active for him, he can't log in. So he thought he'd try to create an account, but it's the same LDS account used on most of the other lds.org sites. It sounds like he already has one, so the system is telling him that he can't have two accounts linked to the same membership number.

Fix for both - talk to the bishop and have him initiate a new recommend for you friend's son. Only after that is done will he be able to log in.

When I tried to log into my son's account, it showed a message that the system will be down until 3AM on December 17.