Leader and Clerk Resources intro window doesn't go away

Anyone else have to click the "Don't show me this message..." link every time you open Leader and Clerk resources. It used to only happen to the Clerk in our ward and now it's spread to me.

kennova wrote:Anyone else have to click the "Don't show me this message..." link every time you open Leader and Clerk resources. It used to only happen to the Clerk in our ward and now it's spread to me.

That doesn't happen to me -- since I dismissed that message long ago, I've never seen it again.

kennova wrote:Anyone else have to click the "Don't show me this message..." link every time you open Leader and Clerk resources. It used to only happen to the Clerk in our ward and now it's spread to me.

Yes, that started happening to me a couple weeks ago. I should probably send feedback but I haven't gotten around to doing it.

kennova wrote:Anyone else have to click the "Don't show me this message..." link every time you open Leader and Clerk resources. It used to only happen to the Clerk in our ward and now it's spread to me.

I would clear any lds.org related cookies to see if it is a cookie that is there, but has bad data.
We have a site at work that will occasionally save a bad session ID. When that happens and you try to search, it brings the results page for ~1 second, then drops you back to the search page. Clearing the bad session cookie fixes it.

Aaron Z

kennova wrote:Anyone else have to click the "Don't show me this message..." link every time you open Leader and Clerk resources. It used to only happen to the Clerk in our ward and now it's spread to me.

Yes, it has been that way with me from the beginning. Also, it often refuses to go away when I click the appropriate box. I might complain if I didn't like the site so much! It's worth the effort to get to it. And I did send a feedback on this several months ago.

The removing of all lds.org cookies was a good suggestion.. but it didn't work. I will submit this as feedback. My Bishop is now seeing the welcome message on the Directory that won't go away. Seems to be some sort of bug in the display logic.

I also see it every time. Happens on multiple computers in both Firefox and IE.

I have this problem too--I see the window every time, even though I click on the link "Don't show me this message again". I'm using Firefox on a Mac.

Ditto using Chrome.

Verified this window doesn't go away in IE 8 & 9 on two computers. Firefox works OK. Does the church look at these forums or do we provide feedback elsewhere?

reedcom wrote:Verified this window doesn't go away in IE 8 & 9 on two computers. Firefox works OK. Does the church look at these forums or do we provide feedback elsewhere?

We can't verify who, if anyone, that has any involvement for the programming visits these forums. The best assurance of bringing issues to the programmers is to submit feedback using the Submit Feedback link on the bottom of the lds.org page.