Restricted Access in lds.org

4 postsstarted by coa98620 2011-06-28 02:49 UTC1,738 viewsoriginal topic

New Member

#1
2011-06-28 02:49 UTC

I am the 1st counselor in the Elder's Quorum and created a login for lds.org so I could access the ward directory. When I log on and try to get to the directory I get a page that says, "Access Denied, you are not authorized to access this page".

Does anyone know why I can't access that calendar or directory sections of the Tools section? As far as I know, any member who creates a login should be able to see that.

coa98620

New Member

#2
2011-06-28 02:52 UTC

As an FYI, my wife has also created a login and can get to all of the sections. Since we are using the same computer it is unlikely to be local computer settings.

russellhltn

Community Administrator

#3
2011-06-28 03:16 UTC

Is your login associated with a membership record? If not, that could explain it.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

jdlessley

Community Moderators

#4
2011-06-28 03:55 UTC

Can you log on to the LDS Accountpage? If you have not validated ownershipof your e-mail address the registration process has not been completed.

JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?