Callings wrong after deleting RS organization

I am an assistant ward clerk over membership in a YSA ward. We used to have two Relief Societies, but our boundaries recently changed, so we combined them into a single Relief Society. Everything is correct and working in MLS, but the Callings by Organization section in the Leader and Clerk Resources still has all of the old callings and still has two Relief Societies. Several of these member's records have even been moved out of our ward, but they still show up in this section. The leadership information for the online directory on lds.org is also wrong. How do we get rid of these callings? Like I said, none of this shows up in MLS--everything is correct there, and this has been a problem for over a month, even after several send/receive changes from MLS.

Thanks!

Follow the procedures in Correcting duplicate or missing callings.

To me, this seems like a bug that could be fixed instead of using a workaround....

Thanks

stanmoore1 wrote:To me, this seems like a bug that could be fixed instead of using a workaround....

That may well be, so it would be good for you to report the problem to Local Unit Support. But the workaround is something you can do now, but a bug fix could be several months away.

How long have you waited? It could take 3 days or so before the changes are reflected there.

As Alan points out, any bug fixes is likely months away.

stanmoore1 wrote:To me, this seems like a bug that could be fixed instead of using a workaround....

Thanks

It is a bug in MLS. I reported it a while ago. I believe it is scheduled to be fixed.

Once again this forum is invaluable, thanks! We changed our young men's presidency a month ago but the change never showed up in CDOL. So we followed the instructions to edit them again and do another send and they are now there, but so are the old ones.

According to the instructions mentioned above we should request a unit refresh and the duplicates should come down so we can remove them and resend. But my understanding is that we shouldn't do a refresh these days unless absolutely necessary as they are still working out some bugs on the financial side.

So I plan to just call CDOL or local unit support tomorrow, but what do you recommend?

craiggsmith wrote:According to the instructions mentioned above we should request a unit refresh and the duplicates should come down so we can remove them and resend. But my understanding is that we shouldn't do a refresh these days unless absolutely necessary as they are still working out some bugs on the financial side.

I am not challenging this understanding, but I have not heard of anything that would affect MLS financial. A unit data refresh only affects MLS membership records; countries, states, and provinces; the temple list; or the language list - depending on which are checked. Financial data is updated and refreshed on every send/receive when any financial data changes either in MLS or at CHQ.

I recommend following the procedures in Correcting duplicate or missing callings.

In order to fix the problems with our callings, it was necessary to Refresh Membership Unit Data a few times, which didn't cause any problems for us.

As we were trying to get rid of an entire RS organization, it was necessary to Refresh Membership Unit Data, delete all the callings out of the organization in MLS, Send/Receive changes, and then and only then delete the entire organization out of MLS, and Send/Receive changes again. Otherwise, it was impossible to get rid of the old callings.

OK, thanks, I didn't realize that option just refreshed the membership data. So I went to refresh, and it only gives options to refresh the ward data. Do I need to refresh everything, or will it refresh the stake callings if I just refresh a single ward? Or maybe just the lists? Or do I not check any of the options?

craiggsmith wrote:OK, thanks, I didn't realize that option just refreshed the membership data. So I went to refresh, and it only gives options to refresh the ward data. Do I need to refresh everything, or will it refresh the stake callings if I just refresh a single ward? Or maybe just the lists? Or do I not check any of the options?

Sorry for not reading your signature and recognizing that your issue is a stake issue.

My recommendation would be to make minor changes to each of the callings for the young men presidency as your first attempt to correct the issue. In the wiki article section to which we referred there is a recommended procedure to follow when the changes are few. It reads:

If there are only a few callings that are in MLS and aren't in CDOL you also have another option. You can edit the calling in MLS and change something (the date or set apart flag work well). Save the change. Go back in and change it back to the original value. Then when you send/receive that calling should go up to CDOL.

This would be my recommendation since refreshing all the ward/branch membership could take a while.

If that doesn't correct the situation then do a "Request Unit Data Refresh" and check all the units listed under "All Membership Records". This will include a callings refresh request. It is not necessary to check the items under "All Lists". Refreshing all the membership data for all the stake units could take a while.

OK, thanks. I actually did perform the first step yesterday, and the new YM presidency did indeed go up to CDOL, but the old ones are still there too. So I guess I'll have to do a refresh when I have some time. Thanks!