How/Where to change the several phones numbers listed on Ward info

When searching for a Ward to attend in the new Maps area of lds.org, I'm struggling to find where i can change the phones listed. I assume the info pulls directly from MLS but i can't seem to find where this is saved. The problem is the Bishop's phone is correct, but it still lists an old Ward Clerk's phone as a second number. I'm probably blind and missed it so can someone explain where i find this?

Thanks!!

Information for the Bishop comes from the profile in CDOL (http://cdol.lds.org) - that is the place to start looking.

Thanks, I didn't even know about that website.

When i signed in i got a message that i don't have the rights to see anything. Strange, considering I was previously the Stake Tech Specialists but am now on the High Council with those same responsibilities. Would the current Ward Clerk for that Ward need to log in and make those changes?

The Bishop of the ward would need to make the changes, it is just like a personal profile on most subscription based web pages.

corbinm wrote:When i signed in i got a message that i don't have the rights to see anything. Strange, considering I was previously the Stake Tech Specialists but am now on the High Council with those same responsibilities. Would the current Ward Clerk for that Ward need to log in and make those changes?

If you have the same responsibilities as a STS, then perhaps you should also be listed as a STS in the stake MLS. That will give you some rights into CDOL.

But even that won't help you edit the entries. I think you'll have to have the bishop edit his own.

I guess i'll be sitting with the Bishop to make these changes... if you know what i mean. Thanks for pointing me in the right direction! I was going crazy searching this site for the last few days trying to find an answer.

corbinm wrote:I guess i'll be sitting with the Bishop to make these changes... if you know what i mean. Thanks for pointing me in the right direction! I was going crazy searching this site for the last few days trying to find an answer.

The other way to change this information is for a stake clerk to use the Leader and Unit Change Request to update the bishop's contact information.

Since it's the clerks' phone that's wrong, I don't think this is in the CDOL. If it's from MLS, I'd expect it to be under System Options. Otherwise, it's probably coming from a database maintained by the FM group.

Edit: Upon looking, the meetinghouse phone IS in the CDOL. But I don't know who in the ward/stake has edit rights to that information.

RussellHltn wrote:Since it's the clerks' phone that's wrong, I don't think this is in the CDOL. If it's from MLS, I'd expect it to be under System Options.

This is not a piece of data from MLS. I believe the FM database populates CDOL. The only way to edit this number is to have the PFR contact the FM Group and ask them to make the change. Normally the unit telephone number should correlate to the number they have on the invoice with the telephone service provider.

RussellHltn wrote: Edit: Upon looking, the meetinghouse phone IS in the CDOL. But I don't know who in the ward/stake has edit rights to that information.

You change that with the Leader and Unit Change Request from the stake MLS.

Can someone clarify for me? I am the executive secretary in our ward and I need to change my Bishop's work phone number (or help him do it) that is listed as on the maps.lds.org when you search for our ward. In the CDOL, that number is not even listed, only his home number so I don't imagine it is pulling from there. In the Wiki, it mentions that it needs to be done on the MLS computer, but I searched high and low for the place but couldn't find it. (https://tech.lds.org/wiki/LDS_Maps_help/en#Ward_leader.27s_name_or_contact_information_is_wrong)

Any direction or better, definitive answers would be greatly appreciated. Thanks.

jordanchristensen wrote:Can someone clarify for me? I am the executive secretary in our ward and I need to change my Bishop's work phone number (or help him do it) that is listed as on the maps.lds.org when you search for our ward. In the CDOL, that number is not even listed, only his home number so I don't imagine it is pulling from there. In the Wiki, it mentions that it needs to be done on the MLS computer, but I searched high and low for the place but couldn't find it.

Since you can't see it in the CDOL or MLS, it might requires using the Leader and Unit Change Request from the stake MLS

It's possible if your Bishop signed into the CDOL, he could add his work number there and it would flow to the maps. I can see a work number for my Stake President, so I know it supports that field. And I assume there's probably some connectivity/sync from there to Maps.

JonesRK wrote:You change that with the Leader and Unit Change Request from the stake MLS.

RussellHltn wrote:It's possible if your Bishop signed into the CDOL, he could add his work number there

Either of these two paths should work. The bishop can change it directly at CDOL, or the stake clerk can change it in MLS and do a Send/Receive to update CDOL. It should flow from there.