Deceased member shows on Ward Map

4 postsstarted by rontilby 2,027 viewsoriginal topic

Member
#1
I positioned and verified a household (husband & wife both members) on the ward map into a group (multiple households in the same apt building).
The husband then died.
The death was recorded in MLS (a few months ago).
Today, I notice that in the group on the map, both the husband and wife are shown as members of the group (separately, not as a couple). Only the wife is shown in the in the household list on the maps page. Deceased members should be automatically removed from the ward map.

(Yes, I have submitted feedback from within the lds.org web site)
Community Administrator
#2
rontilby wrote:The husband then died.

Silly question, but have you confirmed that his record is no longer in MLS? The reason I ask is that we've had at least one clerk who attempted to record the death by canceling the marriage rather than going though the proper process.
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Member
#3
Yes, the deceased husband is no longer in MLS, and I received the expected update notification and automatic reprint of the widow's updated Membership and IOS.

We recently had a wife die, and the map entry correctly removed her from the household, so, this problem may be specific to the death of a head-of-house, or the death of someone in a map group. It could possibly be remnant data from a bug that has since been fixed.
Member
#4
The problem described in this thread still exists and I have submitted another Feedback via the lds.org web site.