New Member
We have a situation where a couple has been donating prior/since the inception of MLS under, let's say, "Mr. & Mrs. John Doe". John Doe passed away in 2009, and we unfortunately did not update/correct the donor name at the end of 2009, and so all donations by the widow until the CUBs transition continued to be "incorrectly" entered by clerks under the "Mr. & Mrs. John Doe" donor name. Now at tithing settlement, this error is noted, since CUBS by default separated and classified all the donations prior to Oct 17th under the name of the deceased husband. (Those after CUBS were correctly entered under the wife's name.)
We tried by correct by merging donors (hiding the deceased husband as donor 2), but MLS would not allow it -- error that cannot merge two donors, or to that effect. (The deceased spouse is reported as an "out of unit" donor).
I know we can correct by going back and changing all the donations during the previous year in each individual batch (probably 15+) to the living wife, but is there an easier way I am missing?
Lesson learned to properly "clean up" donors, names, deaths, etc at year end.
We tried by correct by merging donors (hiding the deceased husband as donor 2), but MLS would not allow it -- error that cannot merge two donors, or to that effect. (The deceased spouse is reported as an "out of unit" donor).
I know we can correct by going back and changing all the donations during the previous year in each individual batch (probably 15+) to the living wife, but is there an easier way I am missing?
Lesson learned to properly "clean up" donors, names, deaths, etc at year end.