Nonresident Members

I apologize if this has been asked elsewhere but after looking around for a few minutes I can't seem to find the answer anywhere. Is there a way to give access to the new directory and calendars to nonresident members? The bishopric of our YSA ward cannot get in to view all of the information stored there and I'm wondering what the process is to get them access. They all show up in CDOL as the bishopric of the ward but get an accessed denied error when trying to access the site.

russelljd wrote:I apologize if this has been asked elsewhere but after looking around for a few minutes I can't seem to find the answer anywhere. Is there a way to give access to the new directory and calendars to nonresident members? The bishopric of our YSA ward cannot get in to view all of the information stored there and I'm wondering what the process is to get them access. They all show up in CDOL as the bishopric of the ward but get an accessed denied error when trying to access the site.

This was addressed back in June:

jdcr256 wrote:Out-of-unit callings is a big part of our next release for both Calendar and Directory. Both applications should be fully functional for members who have callings in multiple units (at least for most roles).

There will still be some bugs to iron out, as we are dependent on some changes in some of our supporting systems to be able to fully support this type of functionality. Nevertheless, I think you'll be pleasantly surprised to see how well the next version works in this regard.

I don't have a situation in my stake where I can test this out, so I don't know if it has actually been implemented and deployed, but it sounds like it should have been implemented by now.

russelljd wrote:Is there a way to give access to the new directory and calendars to nonresident members? The bishopric of our YSA ward cannot get in to view all of the information stored there and I'm wondering what the process is to get them access. They all show up in CDOL as the bishopric of the ward but get an accessed denied error when trying to access the site.

What url are they trying to access? The official calendar for this year is still the one located and www.lds.org/units. There is also a directory located there and, while not containing all the bells and whistles of the one at new.lds.org, it contains what he will need.

The instructions for adding them to the current LUWS is fairly straight forward. You must be an administrator to do this. Enter the Admin Options page and from there:

To add a non-resident member:

1. Click Non-resident Members.
2. Follow the on-screen instructions to add a member. You will need the member's membership record number and date of confirmation. Note: A non-resident member should be added only where there is a legitimate need, as approved by the stake president. When non-resident members no longer serve in the unit, they should be removed immediately.

crislapi wrote:What url are they trying to access? The official calendar for this year is still the one located and www.lds.org/units.

Like I said in my original post, my question is referring to the new directory/calendar so the urls would be https://new.lds.org/church-calendar/ & https://new.lds.org/directory/

russelljd wrote:I apologize if this has been asked elsewhere but after looking around for a few minutes I can't seem to find the answer anywhere. Is there a way to give access to the new directory and calendars to nonresident members? The bishopric of our YSA ward cannot get in to view all of the information stored there and I'm wondering what the process is to get them access. They all show up in CDOL as the bishopric of the ward but get an accessed denied error when trying to access the site.

I think they must be having some other problem. I think they should at least have access to their home ward calendar and directory whether or not they are correctly listed in the YSA ward MLS and CDOL.

Have they tried to access it more than once? Could it be that the site was just down when they tried?

I had to email support (feedback button on new.lds.org) to get my access corrected. Bishops usually don't have problems with the out-of-unit calling records. They are processed at the Stake level (an out-of-unit record should be created at the stake level so they can be set in the new bishop form). I've processed 5 new bishops over the past year and all can access the new.lds.org directories correctly (YSA Stake so all are out-of-unit).

I would check with the Stake Clerk/Stake Tech Specialist first, but the feedback button was probably quicker to getting my problem fixed. The ward level out-of-unit is required for MLS access rights, but I'm not sure how it affects the new.lds.org, since the Stake record is the one that changes the CDOL (Bishops only, counselors are set at ward level).

I'm a stake clerk in a stake that has a YSA ward and a care center branch that both use out-of-unit members for leadership. I've found that even though we are able to add the out-of-unit members into the unit's MLS, that information is not getting passed on to CDOL, new.lds.org, or the LDS Tools mobile apps.

I noticed this about the same time that the CUBS conversion took place and the one time I was able to talk to MLS support (they have been busy answering CUBS questions), the told me that it was a known bug in MLS and that they wouldn't have time to work on it because of the CUBS conversion. This has caused quite an inconvenience to both units as they work regularly with other wards and stakes and CDOL access is restricted to only those leaders who show up in CDOL. So we have to put the burden on the Bishop and Branch president instead of the clerks like it should be.

The Bishop and Branch president show up because there is a different way of setting them up in MLS at the stake level that automatically updates CDOL. The other leaders aren't included though.

I've searched the forum and the wiki to see if I could find anything else but haven't had much luck. I've just got to keep trying to help bring this up as an issue until they can pay attention to it.

I am the clerk in a YSA ward. Under the old system classic.lds.org access to the YSA website for the senior couples worked fine. On the new lds.org we still have a big problem.

The Bishopric and myself can get to both our home and the YSA ward and stake calendars and membership website. BUT NONE OF US SHOW UP AS MEMBERS OF THE YSA WARD. We are all in MLS and show up on classic.lds.org just fine.

The senior couples serving from outside the stake where the YSA ward resides neither show up as members nor can get access to the YSA ward site even though they are out of unit members in MLS and had access to both wards on classic.lds.org.

On another note, on my droid, if I use LDS tools for membership access I only have access to my home ward and do not have access to the YSA ward. Using the Ward Central Free App I have access to the YSA ward and not my home ward.

Miknmaur wrote:The Bishopric and myself can get to both our home and the YSA ward and stake calendars and membership website. BUT NONE OF US SHOW UP AS MEMBERS OF THE YSA WARD. We are all in MLS and show up on classic.lds.org just fine.

The senior couples serving from outside the stake where the YSA ward resides neither show up as members nor can get access to the YSA ward site even though they are out of unit members in MLS and had access to both wards on classic.lds.org.

Unlike classic.lds.org, the new.lds.org has no way of creating access for non-resident members. Leaders are able to access the non-resident unit info at lds.org/leader because of their position. There is no such option for Senior Missionaries.

Is there going to be a fix for this? Our Sr Missionaries need access to the website for calendar, membership, etc. They serve for 2 years and it would be nice for them to be integrated.

Also none of the out of unit members are showing up in the membership listing, not even the Bishopric.

It will be fixed - in the Church's time.

Can resident non-members have access? I mean for those who are "active" but don't have parent's permission to be baptized? I imagine that records could be created for these in the same way as children-of-record can exist or records for non-member spouse (and children?) can exist. I don't know if such records convey access rights.

But if so, you could create a non-member record for the "Sr Missionary" role with a resident address at the chapel. Or something. Ugh. But it might work.

samliddicott wrote:Can resident non-members have access? I mean for those who are "active" but don't have parent's permission to be baptized? I imagine that records could be created for these in the same way as children-of-record can exist or records for non-member spouse (and children?) can exist. I don't know if such records convey access rights.

But if so, you could create a non-member record for the "Sr Missionary" role with a resident address at the chapel. Or something. Ugh. But it might work.

That's a creative idea, but it won't work at this point. A nonmember can create an LDS Account, but the current access is based on having an LDS Account which is connected to a Membership Record Number (MRN) that is also connected to a ward. Even though an unbaptized child of record can have an MRN, such a child cannot create an LDS Account until he or she is baptized. So the way the linkage works now, this idea won't work.

The real fix is to have proper support for out of unit members on Church websites. "Out of unit" membership records in MLS are connected to an MRN, and so they provide the correct linkage. But there are a variety of technical issues to be addressed before all the proper site access can be provided. Those in the know have made it clear that this is being worked on, but we'll just have to be patient until it is implemented.

Miknmaur wrote:Is there going to be a fix for this? Our Sr Missionaries need access to the website for calendar, membership, etc. They serve for 2 years and it would be nice for them to be integrated.

Also none of the out of unit members are showing up in the membership listing, not even the Bishopric.

The new directory has no mechanism by which you can add non-resident members, bishopric or otherwise. This has never been a capability of the new directory, so I don't think it's oversight. If it's coming, it's still being developed.

The "work-around" for now at least, then is to send them to the old or classic directory. There you still add any non-resident members (well, a stake admin can): http://www.lds.org/units

I am a member of a BYU stake presidency - and therefore I am an "out of unit" member or leader. All of our leadership - bishoprics, high council, stake presidency, several clerks are all provided to the BYU stake and wards from "feeder" stakes and wards. As a result we are all non resident members or out of unit members who are experiencing challenges with accessing our BYU stake's (and wards) directory and the calendars on the new lds.org - as well as the mobile app tools such as lds tools. The BYU calendars are not available at all to out of unit members. Photos of other "out of unit" leaders are not available (unless they are also from your home ward/stake). No "out of unit" member information is available at all on the lds tools mobile app. We love the way the Church is heading with respect to the web based tools, etc., but we are anxiously waiting for the out of unit issue to be resolved. Is there not a way to provide a membership link (similar to the classic lds.org site) to all out of unit members/leaders to the ward and stake to which their calling belongs?

Anything from anyone out there on this?

samliddicott wrote:Can resident non-members have access?

mikeb wrote:I am a member of a BYU stake presidency - and therefore I am an "out of unit" member or leader.

There are two different issues: resident non-member access and non-resident members. For the first, I defer to aebrown's reply above. For the second, things are improving.

Miknmaur wrote:Anything from anyone out there on this?

I would suggest following this thread.