New store site - No bishop's order for commodities form?

12 postsstarted by craiger 10,995 viewsoriginal topic

New Member
#1
I can't find the Bishop's order for commodities form on the new store.lds.org site. I go into Administrative Materials » Stake/Ward » Reports, Forms, and Certificates, but no luck. This form used to be on the old ldscatalog.com site as a downloadable pdf or to order the packets of forms.

I could really use a copy of the pdf today! And I need to order the forms.

Am I missing something or looking in the wrong place?

Thanks for any help!
Community Administrator
#2
craig wrote:I can't find the Bishop's order for commodities form on the new store.lds.org site. I go into Administrative Materials » Stake/Ward » Reports, Forms, and Certificates, but no luck. This form used to be on the old ldscatalog.com site as a downloadable pdf or to order the packets of forms.

I could really use a copy of the pdf today! And I need to order the forms.

Am I missing something or looking in the wrong place?
There are many items that are not yet on the new store.lds.org. One thing you might try is to go to the old site. Here is a link to the Unit login page. I know the Church is trying to move people to the new site, but as long as the old site is available and has items not available on the new site, you might give it a try.

I'm sure that you can also pick up the phone and order the old-fashioned way at 1-800-537-5971.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
New Member
#3
Alan_Brown wrote:There are many items that are not yet on the new store.lds.org. One thing you might try is to go to the old site. Here is a link to the Unit login page. I know the Church is trying to move people to the new site, but as long as the old site is available and has items not available on the new site, you might give it a try.

I'm sure that you can also pick up the phone and order the old-fashioned way at 1-800-537-5971.
Thanks! I thought the old site was gone since the main url redirects to the new site. The pdf seems to be gone (which is what I really needed today), but at least I can easily order the forms. Thanks again for the quick response!
Senior Member
#4
Just a thought, but you also might not have permission to view the form. I can't check for you because I know I don't, but the new site grants different privileges based on calling. To be sure, you might want to have the bishop take a look.
New Member
#5
crislapi wrote:Just a thought, but you also might not have permission to view the form. I can't check for you because I know I don't, but the new site grants different privileges based on calling. To be sure, you might want to have the bishop take a look.
Yep, you are right. The store.lds.org helpdesk responded with that explanation. I did recommend to them that counselors in the bishopric should be able to order those forms as in the past since the bishop already has a lot to do.

I also found a pdf of the form at the welfare ops training site, which helped me out of the pinch I was in yesterday: https://apps.lds.org/welfareoperations/ ... topic=15.2

A family will get the food they need this week thanks to that pdf!

Thanks again for the quick responses on this board.
Member
#6
craig wrote:I did recommend to them that counselors in the bishopric should be able to order those forms as in the past since the bishop already has a lot to do.
Or more importantly, the Ward Clerk who most bishops ask to handle administrative tasks.
New Member
#7
rpyne wrote:Or more importantly, the Ward Clerk who most bishops ask to handle administrative tasks.
Good point! Hopefully they allow some flexibility since wards with smaller numbers of members are not able to function as ideally as wards with lots of members.
New Member
#8

Ward Clerks

Thanks for your posts, as I very much needed to order more forms before the Holiday rush. I am a Ward Clerk, and could not find the forms on the new site either. I assume that they will be up at some point, since clerks have always been able to order such forms in the past.
Senior Member
#9
My bishop asked me to order more forms as well and I couldn't find them - communication I received back from the Distribution Center is that only bishops can order online. However, counselors and clerks can call in and order by telephone.

Not to complain, but if I can order by telephone, why can't I order online? It is very difficult for me do do anything by telephone with the church due to my work schedule (I'm on my lunch break as I type this).
New Member
#10
Hopefully if enough of us submit feedback on the store web site, they will make some changes.
#11

bishop's order form

This work-around may be functional for a time.

Went to Distribution Center web page (https://www.ldscatalog.com/webapp/wcs/s ... &langId=-1)

Logged into our ward account.
Was referred to the New LDS Store.
Went to the Store and logged-in with my personal identity because it wouldn't recognize the ward's.
Looked for 33585 Bishop's food order form, until I remembered this thread.
Logged out of the Store.
Used my link to go back to Distribution Center pages, and just happened to still be logged-in.
Found the form and order several packs.

I wonder if we just ignore the Dist. Center referral message we can still access ward accounts?

Merry Christmas !!
New Member
#12
Here it is Feb. 2016 and apparently nothing has changed. Neither ward nor stake clerk could find it online.