Xerox 3250

I'm having difficulty locating a replacement toner for our new Xerox 3250 printer, has anyone been able to locate them? Makes me wish that whoever made the decision to use these printers had included the availability of toner in their decision making process.

Is it possible that Sophos is blocking our printer? Just curious because we were not able to print yesterday for what we assumed was a toner issue, but when we walked across the hall to see if the other ward had some toner they were having the same issue. We got the printers on the same date so I guess it's possible that they ran out on the same date, but it kind of strikes me as too coincidental.

OK, my rant is over

K

kylejhunt wrote:I'm having difficulty locating a replacement toner for our new Xerox 3250 printer, has anyone been able to locate them? Makes me wish that whoever made the decision to use these printers had included the availability of toner in their decision making process.

I was easily able to locate toner from Xerox and from Staples. Interestingly, Xerox has the much better price. It seems easy to find it also at any number of other online stores -- just Google 106R01374.

kylejhunt wrote:Is it possible that Sophos is blocking our printer?

That seems highly unlikely. If the printer is reporting that toner is low or out, I'd say you should replace the toner. It's a good practice to always have a replacement cartridge on hand anyway.

kylejhunt wrote:I'm having difficulty locating a replacement toner for our new Xerox 3250 printer, has anyone been able to locate them? Makes me wish that whoever made the decision to use these printers had included the availability of toner in their decision making process.

Is it possible that Sophos is blocking our printer? Just curious because we were not able to print yesterday for what we assumed was a toner issue, but when we walked across the hall to see if the other ward had some toner they were having the same issue. We got the printers on the same date so I guess it's possible that they ran out on the same date, but it kind of strikes me as too coincidental.

OK, my rant is over

K

Sometimes you can get a little more out of a printer cartridge by removing it from the printer and shaking is from side to side a little. This tends to help settle and distribute the toner. It won't go far, but you can often get a few extra pages this way.

I was able to locate them online as well ($160), but I was hoping to find something local....especially since we can't do tithing w/out being able to print. I completely understand the complexity of my request, especially living in such a remote location like Los Angeles. What happened to a trusty HP printer...

Having a spare is good practice, but easier said than done when no less than 20 people can swap out the toner and not order a replacement.

Thanks for the assistance, I was fearful that your responses would be condescending

kylejhunt wrote:I was able to locate them online as well ($160), but I was hoping to find something local....especially since we can't do tithing w/out being able to print. I completely understand the complexity of my request, especially living in such a remote location like Los Angeles.

I just checked Office Depot (since I know they do next day delivery on my orders) and they have the cartridge as a delivery item for $142. Staples has it as a next day delivery item for $166 and OfficeMax shows that it ships in 3-5 days for $130. Based on that, I suspect one of the three could deliver a cartridge tomorrow, if you need one.

kylejhunt wrote:Having a spare is good practice, but easier said than done when no less than 20 people can swap out the toner and not order a replacement.

I can certainly empathize with that. One idea might be to give yourself a monthly reminder to just check and see if the spare cartridge has been used. If it has, order a new one.

For my stake, I'm the only one who places orders for new cartridges for the stake office, so even though any number of people might replace a spent cartridge, no one else will replace it. So that periodic check works well for me.

kylejhunt wrote:I was able to locate them online as well ($160), but I was hoping to find something local....especially since we can't do tithing w/out being able to print.

If you go through www.ldscatalog.com and order it through Staples/Eway (Units tab - have to have a unit login) it currently costs $99 for the one Alan_Brown mentioned. This is the extra capacity cartridge as well. If ordered through here, your unit will be billed automatically for the cartridge, shipping is free, and it should arrive at your bishop's house in 2 days or so. If you order this direct from Staples instead of LDSCatalog, it will currently cost you $165.99 (see here) plus shipping.

When you log in, search for item number XER106R01374. If you don't have a log in, call the distribution center (801-240-3800) and have them mail a reminder card to your bishop.

For log on help, see this post, although the help files appear to be out of date or missing quite a bit of information.

I decided to create you a quick step-by-step guide of how to login, find and order your toner using LDSCatalog. Hope this is helpful.

kylejhunt wrote:Is it possible that Sophos is blocking our printer?

I know the old Symantec was blocking communication with our HP printers such that the virtual front panel didn't work. We could still print, but we couldn't tell what the toner status was.

I don't know of any updates that would affect printing. (However, the beta sites are getting MLS 3.2.2)

Actually, if you search for this toner cartridge on line, there are other vendors who sell this cartridge for about $70 and some offer free shipping.

crislapi,
Your PDF step-by-step guide stopped short of the check-out procedure, where it asks you to enter ORGANIZATION on the Shipping & Billing page. It seems like any value will be accepted in that field.

Since the on-line store (formerly ldscatalog) site has been redesigned, the PDF step-by-step does not match the new site. An interesting side effect of using the link provided in the PDF step-by-step took me to the on-line store in Spanish. This is correctable by changing the last numeral in the URL from a 6 to a 1.