gdow wrote:My problem is a little different. I have recorded the death of a spouse twice, and twice the person has returned as alive and married.
The procedure I followed was to terminate the marriage via death. I have copies of the transaction records that confirm that the death was transmitted to SLC. However, soon after (I don't know if it is one week or several) the sister returns as not deceased and begins showing up on all the reports again (like expired temple recommend) etc.
I have received no messages from SLC indicating there was a rejection of the termination on their end. Am I supposed to do something different?
It's not clear to me just what action you took. It sounds like you went to the surviving spouse's record, and on the Current Spouse tab chose "Terminate Marriage." That would be the correct action to take if the spouse was not a member.
But if the spouse is a member (which seems to be the case, since you talk of her record returning and that she shows up as having an expired temple recommend), then that is not the correct action. Instead, you would need to record her death via Membership Records > View and Update > Death of Member. That will enable you to record her death, which will automatically record the appropriate spouse change on the surviving husband's record.
So are you only recording the death on the surviving husband's record (incorrect), or are you instead recording the death of the sister by using the "Death of Member" feature (correct)? If you are doing the former, it would make sense that the record would come back, since the sister would seem to still be alive, and you can't record the termination of a marriage by death, if the spouse is still alive (according to her record).
Questions that can benefit the larger community should be asked in a public forum, not a private message.