Macbook issues with new NDI camera

I am an AV guy for BYU so I know my way around this stuff. I am using a MacBook pro to run the ward sacrament meeting as a substitute for our usual tech spec.. Some days, using NDI tools works just fine. Others I cannot see the camera in zoom but I can see it in NDI video monitor. I have tired to uninstall/reinstall the drivers in NDI Virtual input, I have rebooted my laptop, I have tried enabling extensions and a whole bunch of other stuff. The usual guy has no issues with a windows machine. I feel like I am going insane since it is so inconsistent and none of it makes much sense. Anyone else having similar issues when using a Mac? It is both an Audio and Video issue. I have used the PowerPoint instructions to no avail.

Are you on an Apple Silicon Mac? I have had pretty decent luck on my M1 Macbook Pro, but it isn't my primary driver as I'm now switched over to using the Church Stream PTZ app on my iPhone (currently in private beta test). Still, you will need an NDI machine that can talk to zoom. If you could share your specs for your Macbook Pro, maybe there are some compatibility issues we can troubleshoot.