Unable to switch recommends to Mobile

Bishopric member lost any ability to switch recommends to mobile in LCR under "Choose an Action" - it's not an option. There's also no option to select Printed or Mobile when issuing a new recommend.

Reviewed multiple members with photos in profile, so that doesn't seem to be the issue.

Two days ago a recommend that was issued via Paper, was stating Mobile in Tools, but now shows as Paper again, without any known intervention.

Anyone else seeing issues like this?

Same for me.

Can the Bishop, the other Bishopric Counselor or the Ward Clerk change the recommends' status or are they blocked as well? Sounds like a call to the Global Services Department may be in order.

Other counselors also could not... but it seems it was a temporary disablement as the feature is once again working for the bishopric.
Not sure how long it was down for, but at least the last few days.