Printers no longer getting dhcp addresses

2 postsstarted by ch98 2026-06-06 22:17 UTC451 viewsoriginal topic

New Member

#1
2026-06-06 22:17 UTC

Hi All,

I'm new to this. We have 2 printers, one in the clerks office and one in the Bishop's office that are no longer able to get DHCP addresses. I think they recently did an equipment update in our meetinghouse. I'm just trying to get these working. The interesting thing is that my phone will connect seamlessly. Any reason that these printers would not connect or at least receive an IP address?

I've read about the NoSplash group policy and I need to try that but that shouldn't keep the printer from getting no address at all correct?

russellhltn

Community Administrator

#2
2026-06-07 18:07 UTC

Edited 1 time, last by russellhltn on 2026-06-07 22:32 UTC. Reason: Fixed hyperlink

This post indicates that support for WPA2 WiFi encryption was dropped and older printers may not be able to connect.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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