Tech Forum Archive

Autopilot Enrolling error while setting up new PC

5 postsstarted by MisturaGiovanni 624 viewsoriginal topic

MisturaGiovanni
New Member
#1
In one ward in my stake they were setting up the new PC and they encountered the following error (in the attachments) on the Autopilot Enrolling and even on rebooting and similar it will not let them continue. Any ideas or help is appreciated thanks!
Error
Error (203.61 KiB)
russellhltn
Community Administrator
#2
What network is it attached to? The last line makes it sound like it's not properly connected. Perhaps it's on Liahona and either the "I agree" hasn't been clicked, or it's been 24 hours since joining.

I'd suggest making sure it's connected to a wired connection.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
MisturaGiovanni
New Member
#3
Edited 1 time, last by MisturaGiovanni on
so the PC was connected via cable to the internet, but it could have been more than 24 hours since joining, but i dont know how to continue.
Could an boot from the BIOS help?
russellhltn
Community Administrator
#4
If you're connected via a wired connection, then you should be good. It's just that a WiFi to Liahona is only good for 24 hours or so.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
MisturaGiovanni
New Member
#5
Thanks, we will try that