Audio not playing on Gospel library app for iPhone

4 postsstarted by bustos 612 viewsoriginal topic

New Member
#1
On this most recent version of the gospel library app, I cannot play any audio from it. When I hit play, there’s no sound and no tracking of audio being played. Anyone else have this problem?
Community Moderators
#2
Is this only happening in certain content (for example, scriptures or general conference), or is it happening everywhere you try to play audio? Are you able to see if it's trying to play text to speech, or regular audio? It shouldn't normally make a difference, but just in case, do you have your phone set to silent mode or the volume turned all the way down?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
New Member
#3
I am having this problem intermittently in the Library app. My phone is not on silent. It’s most consistently not working in scriptures but also failed to work in the hymnal unless I close the tab and reopened it multiple times. Conference talks are also intermittently failing frequently to play audio. I’ve tried deleting the app and reinstalling it.
#4
Both audio button and hyperlinks not responding—no pop sidebar, no audio