Seeking help with LCR session timeouts

2 postsstarted by terrygmusser 292 viewsoriginal topic

New Member
#1
Hello,

My apologies if this has been addressed elsewhere; I did search the forum first.

I am a Ward Executive Secretary using LCR on my personal computer. I’m frequently forced to re-authenticate while multitasking between LCR and other scheduling tasks.

Is there a way to increase the auto-logout timeout? Additionally, is it possible to mark a device as "trusted" to reduce these prompts?

Thanks in advance, Terry Musser
Senior Member
#2
I'm afraid that there are no options to change the timeout for LCR. You can submit feedback to request that kind of option using the Help > Contact Us menu item in LCR. But given the sensitive nature of the information available in LCR, I doubt it will happen.