Inability to post public event

2 postsstarted by jalaire 650 viewsoriginal topic

New Member
#1
I have been posting ward activities and some stake activities on the calendar for about 6 or 7 months. Today was the first time the calendar would not allow me to post a public event. It still allows me to post ward / private events, but keeps giving me an error message when I try to preview a public event. The error message is "Error creating preview. Please refresh and try again."

I have logged out of the Church website, logged out of my browser, and tried numerous times to add the event. Is this a general glitch for everyone right now or does it just not like me? :-) The event is next week, so I need to get it published ASAP. Any help you can give me would be greatly appreciated!
Church Website Error Message.png
Church Website Error Message.png (7.3 KiB)
Community Administrator
#2
Have you tried using incognito mode?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.