Donation Recorded Email - I Did Not Authorize

Hi - I just received a donation confirmation email from the church but for a rather large donation (in the thousands) I never scheduled or authorized

I do pay my tithing online via bill payment through my bank -- so I do not get a donation confirmation email every time I pay tithing.

On occasion I do use the church donation portal to pay extra tithing, but with regard to the email I just received, I did not pay this or schedule this amount.

Was this email sent out in error? As a safeguard, I have deleted my bank account from my church account, but I suspect this may have been a technical error.

I'd suggest you check your donation history as well as check with your bank to see if the transaction actually took place.

Please note that this forum is strictly user-to-user support. We don't have the ability to see what happened or to reverse it. You'll need to work though your clerk to contact support for that.

I received one email that matched a donation amount from March 2025. I have some acquaintances who received multiple emails, matching their donations back to January 2025.