Deceased member record number

2 postsstarted by ryandart 2025-09-09 01:48 UTC411 viewsoriginal topic

New Member

#1
2025-09-09 01:48 UTC

We have a family that is searching for a membership record number for a deceased family member for an insurance claim.

Community Administrator

#2
2025-09-09 06:05 UTC

What does a MRN have to do with an insurance claim? That's not making much sense to me.

If the member has been recorded as deceased, all information about them disappears from the IT systems at the ward and stake level. It would require a clerk to call support.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.