Add new member record without parents info

2 postsstarted by kalin812 354 viewsoriginal topic

New Member
#1
Hi everyone!

We have a newly baptized member and I'm in the process of adding/finalizing her records. It won't let me create the record without adding parent's information, as it's considered required information, or at least the names.

For various personal reasons, the member does not feel comfortable sharing her parent's info, even just their names, and has requested that we don't add that information to her record.

Is there any way around putting in that info? Can I just put "Unknown" or is there another way to go about this?
Community Administrator
#2
I'd contact support to see if there's something they can do.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.