Donation from France not working

2 postsstarted by FreyGibbons 2025-03-23 10:12 UTC572 viewsoriginal topic

New Member

#1
2025-03-23 10:12 UTC

Hey,

I wanted to pay my tithing today but the website doesn't accept any of my bank account number/IBAN :
"The IBAN you entered was not valid. Please check your number."

I have 3 different banks, I'm used to use my IBANs and they are all perfectely fine (usualy!). But none of them seem to work here (I'm located in France).

Can you help please ?

Thank you in advance,

Felicia

russellhltn

Community Administrator

#2
2025-03-23 17:42 UTC

Generally, your bank needs to be in the same country as your records are in. Exceptions needs to be coordinated with onlinedonationsupport@ldschurch.org.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.