Tech Forum Archive

Tools App Unexpectedly Closes

3 postsstarted by Rrooter 1,655 viewsoriginal topic

Rrooter
New Member
#1
When going through the tools app and looking at members from a particular organization, all of a sudden the app unexpectedly closes and I have to reopen it up. I have a screen recording of my app I can share with a developer. As it is an mp4 file it won't let me attach it here. Please contact me via email and I can send the mp4 file for reference.
russellhltn
Community Administrator
#2
You can use "Send Feedback" from the main menu of the app.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
sbradshaw
Community Moderators
#3
If the Send Feedback form in the app doesn't let you attach the video (it may only accept images), you can send feedback without the video, then attach the video when you get an email reply for your feedback. Or, you can upload the video to a file-sharing site like Dropbox or Google Drive, and add the link in your feedback.
Samuel Bradshaw • If you desire to serve God, you are called to the work.