Broken Missionary Portal ???

3 postsstarted by mosiahpeavoy 2,422 viewsoriginal topic

New Member
#1
Edited 1 time, last by jdlessley on
Hello. My Bishop says he unlocked my Mission Portal, but when I open it, it only has very few limited menu options available and nowhere let's me submit any information. When I told my Bishop about the problem, he opened it on his end and everything looked fine. I was even able to fill out some of my personal info on his machine, but I still can't see those menu options from My Account's Portal. How can those things get unlocked for me?

My account name is mosiahpeavoy

Thank you
Community Moderators
#2
There's a chance private/incognito mode might solve the problem. If it does, you can clear your browser's cache and delete relevant cookies to (probably) solve the problem for regular mode.
Community Moderators
#3
Does the Church Account you're using have your membership record number attached? You can check at Account.ChurchofJesusChrist.org.
Samuel Bradshaw • If you desire to serve God, you are called to the work.