Recovering church account

2 postsstarted by sartorirj 2024-10-16 17:22 UTC764 viewsoriginal topic

New Member

#1
2024-10-16 17:22 UTC

Edited 1 time, last by russellhltn on 2024-10-16 18:58 UTC. Reason: Removed personal information - this is a public forum

I am a minister to a sister in my ward. I am helping her to install LDS tools. She can’t remember her user name and password. Her name is [removed] and I have her membership number. Can you give me the steps to help her?

russellhltn

Community Administrator

#2
2024-10-16 19:00 UTC

Your post was split off to a more appropriate section.

Please read PLEASE READ FIRST: Answers to Most Church Account Issues

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.