New Member
On my iPad, the following message is displayed: "Member Tools is not available". So I deleted the Member Tools app from my iPad mini 4 and tried to download it from the App Store. The App Store said that I needed iPadOS 16.0 or later to download the latest version. So I clicked a button that said to download a version compatible with my iPadOS 15.8.3. After doing so, I logged in and then Member Tools displayed the message: : "Member Tools is not available".
There are three problems:
1) Apple doesn't release software updates for the iPad mini 4 after iPadOS 15.8.4, and so I can't upgrade iPadOS to 16.0 or later.
2) There is a bug in the church's server which doesn't permit the download of data (stake member's phone numbers and addresses) to the older version of Member Tools. This means that for me to fulfill my calling, either the church's software development department needs to continue to support the older version of Member Tools or I have to purchase a new iPad.
3) The message "Member Tools is not available" is misleading. It really means that the church's server is not compatible with the older version of Member Tools.
My wife is having a similar issue with her older iPhone.
There are three problems:
1) Apple doesn't release software updates for the iPad mini 4 after iPadOS 15.8.4, and so I can't upgrade iPadOS to 16.0 or later.
2) There is a bug in the church's server which doesn't permit the download of data (stake member's phone numbers and addresses) to the older version of Member Tools. This means that for me to fulfill my calling, either the church's software development department needs to continue to support the older version of Member Tools or I have to purchase a new iPad.
3) The message "Member Tools is not available" is misleading. It really means that the church's server is not compatible with the older version of Member Tools.
My wife is having a similar issue with her older iPhone.