Tech Forum Archive

Must be connected to WiFi?

5 postsstarted by Vashley 2,152 viewsoriginal topic

Vashley
New Member
#1
When trying to play a video for primary today, I got this message. It said according to my settings, I had to be connected to Wi-Fi in order to perform that action. It’s never required that in the past. I’ve searched throughout my phone settings and the app settings. I’ve toggled everything that I thought might affect this with no luck. I’ve restarted my phone and shut the app down completely. Does anyone know how to fix this?
russellhltn
Community Administrator
#2
How were you trying to show it? On the device's screen or some kind of screen casting?
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Vashley
New Member
#3
At first I was connected to the TV using the HDMI adapter, which is our normal way of projecting videos and songs for class. I then unplugged it and tried playing the video again without being connected to see if it was something with the connector, but I still got the same results.
sbradshaw
Community Moderators
#4
The relevant setting in Gospel Library that controls this is "Limit Cellular Data Use" – do you have that turned on? If Limit Cellular Data Use is on, you'll get a warning before streaming media while using cellular data. To avoid it, you can do any of the following:

1. Turn off "Limit Cellular Data Use"
2. Download the video in advance (for example, at home) while connected to Wi-Fi
3. Connect to the Wi-Fi at Church (for the Liahona Wi-Fi, you'll also need to accept the terms of use when you connect, otherwise you won't get internet and your phone may fall back to cellular)

In iOS Gospel Library, Limit Cellular Data Use used to just limit background content updates, but since 7.0.0 it affects streaming or downloading media too.
Samuel Bradshaw • If you desire to serve God, you are called to the work.
jasonlees
New Member
#5
This is annoying, especially since it worked fine before usually a sudden WiFi requirement like this comes from an app update changing its permissions rather than your phone settings, so the toggling probably won't fix it on its own. It might still be worth ruling out your actual connection too, since a flaky WiFi link can sometimes trigger these false errors. If you're on a Globe at Home router, here's a quick guide on how to change password in globe at home wifi just to rule that out.